Very load kids at 7am

Good location for a night before your flight, professional reception, provided free transfer to the airport

Stayed in April 2024

Restaurant not open and nothing available- had not realised Ramadan would close everything

Location and cleanliness

Stayed in March 2024

Very tired and grotty rooms. Breakfast was barely edible.

Convenient to the airport and had a pool

Stayed in March 2024

I think they can improve on the cleanliness of the room. The floors felt sticky, and the bathroom floors were dirty. We stayed here one night waiting for to be transferred to gili the next day since our flight was late. It’s ok as a hotel transfer

The staffs were so nice, even lend us his motorcycle for us to stroll around town.

Stayed in December 2023

The room need to improve the cleanliness especially toilet..

- The pool - The breakfast - The staff

Stayed in December 2023

Ants every where on the table. Found some ants on the bed too, we arrived very late and too tired to complain, after cleaning the bed by our self, We fell asleep with worry if there are still some ants on the bed.

Near airport

Stayed in November 2023

Wouldn't recommend stay Noisy A/C Kids running down hall until 1am Happy to hear them have fun but not that time of night

Good location to airport for early flight Staff were suoer friendly and helpful which was the only plus Without them it's a 1 out if 10 Flight was delayed so didn't really need to leave kuta day before

Stayed in September 2023

The facility in my bathroom wasn't in a proper condition but I am an easy person so I just went through with it as it was less than 16hrs stay. I only needed a room to catch a flight the next day. The staff at the front & their website need to be more clear on the free shuttle agenda not only saying the hotel provides a free shuttle to the airport. I don't mind paying at all but it needs to be agreed and clarified beforehand. Other than this, nothing critical or requires improvement.

Good location near the airport & friendly staff

Stayed in August 2023

Dilapidated bathroom

Breakfast adequate, proximity to airport and free shuttle to airport

Stayed in October 2023

Rooms & corridors need some maintenanace.... Packed breakfast wasn't ready as they told us, and after 10mn waiting for it, we had to leave without it...

Great if you need to get to the airport early in the morning. Food was better than expected.

Stayed in August 2023

The gym is just a couple dumbbells and 1 other item, not very useful, the pool didn’t look very clean or inviting. Property felt slightly dated. Breakfast was okay. “Airport shuttle” is only at 3 times during the day, so not very useful if it doesn’t match up to your flight like ours didn’t.

Useful for the airport stop over. Good size room

Stayed in August 2023

Food menu could be slightly improved to include more vegetarian / vegan options

6 am coffee availability

Stayed in August 2023

We stayed only one night, just to stay close to the airport. The restaurant was good, the room was tiny and not so comfortable. We woke up early to get to tha airport and in accordance with the receptionist we booked and payed a transfer for the morning but nobody was there at the time. We called several times all the number we had, we searched everywhere but nobody came. At least, after 20 minutes (we had to run in the airport) a guy got us the transfer and we made it to the airport. We did expect more professionalism

Stayed in August 2023

The lift not working until we check out.

Stayed in August 2023

Hard to find the local resto. Lift facility are not working Room Lighting need more brighter..

Good location Good airport shuttle

Stayed in August 2023

The breakfast choice wasn’t too good

Setting is good Clean

Stayed in August 2023

shuttle from the hotel to the airport was fast and efficient

Stayed in July 2023

Lots of choices for breakfast but only the eggs were freshly cooked.

24 hr reception and free shuttle to airport

Stayed in July 2023

Taxi did not know where and name difficult to pronounce

Facility

Stayed in July 2023

Staff didn’t speak much English at the restaurant and not understand what I ask for. Many childs shouting in the corridors at 6am in the morning, the breakfast time very noisy, I think they should have late breakfast to don’t disturb other guest as the sound proof. Music in corridors very loud and disturbing. Not a great place to sleep overnight before taking a flight. They should change many things

Bed comfortable, room clean, nice pool

Stayed in July 2023

Close to airport

Stayed in July 2023

Toilet could not flush properly

Location and breakfast included

Stayed in May 2023

More food selection. Lift Broken

Closeness to Airport

Stayed in April 2023

The first room only smelled of tobacco and was non-smoking. The second room just smelled like urine and it got stuffy. A week before, we informed the hotel that we were vegetarians, specifying in detail what we ate and stressing that we didn't eat white sugar. In the morning, we had bread that had egg and sugar in its ingredients. They didn't have avocado or honey to spread on the bread. We had to use the soy milk we bought and ate it with corn flakes. We paid 7 dollars for two 500 ml water bottles and to this day we are waiting for them to give us the change. The receptionist had the nerve to say that booking was responsible for our breakfast. We even spoke to a representative of the manager, but nothing was resolved. We saw little care, in terms of hygiene, on the part of other guests of Indonesian origin. One child spat and another urinated by the pool

Stayed in April 2023