Limited south Indian options in the dinner menu, frequent electricity cuts during our stay.

Staff at this has exceptional customer service, they are ready to whatever it takes. They anticipate & deliver.

Stayed in May 2024

The location.The hotel location is near to city and everything available near by,but hotter in summer.

I appreciate the staff's behavior, especially the hospitality shown by the team at Din In. Mr. Tom and all the kitchen staff exhibited great politeness, and their quality of service was highly valued. The food's variety and quality were excellent.

Stayed in May 2024

Nothing, top notch service!

Amazing staff, excellent service, beautiful views!

Stayed in April 2024

We have been provided a valley view room in the ground floor.Room was not sound proof hence toomuch of noise from outside; the room being close to the public road. Toomuch of light from outside also.And though its mentioned as valley view room, no valley was found either🥲

Food was awesome. Wonderful hospitality. The reception staff and the restaurant staff were very polite and attentive.

Stayed in April 2024

Nothing i can pinpoint

More than anything else, the hospitality of the staff is what made the stay more comfortable.

Stayed in March 2024

Food taste can be better.

Ambient is awesome who is looking to relax and enjoy the stay. The swimming pool and sunset from the pool is best.Nice, clean room with valley view. This was my honeymoon trip, me and my wife really enjoyed the candle light dinner at the pool side. Nivya helped us with the best dinner experience and she was humble enough to take our pictures and clips which made our night memorable. All the staffs were very supportive.

Stayed in April 2024

I think the 5 star rating from Booking is ambitious. The rooms have a rustic feel and are nowhere close to a 4 or 5 star standard. However, from what I could see around, it's probably one of the nicer accommodations in the area. Internet connection is unreliable even inexistant depending on where your room is.

The hotel is clean and the staff is eager to do well although many don't have very good English. The food was very very good. Nice views from the hotel, great maintenance of the gardens surrounding the hotel. I would recommend it.

Stayed in March 2024

Welcome was not good..

Location and food

Stayed in March 2024

Electricity tripping in the middle of night Limited local dishes for a-la-carte.

Excellent breakfast Polite courteous and helpful staff Good view

Stayed in March 2024

The hookah didn’t work

Nice hotel with really lovely and polite staff. Big spacious rooms and a nice games room to relax

Stayed in March 2024

Little expensive

Staff

Stayed in March 2024

From check-in, all the ways to check out were very satisfying. Breakfast they served was excellent, all the staff are very friendly. Very clean, quiet environments. Our stay here was very happy.

Stayed in March 2024

I was there for couple of days with my family. The hotel is of great value. The view from room is incredible. The staff is very polite and respectful. I like the food also. My parents also happy to be there.

Stayed in February 2024

Difficult Road to access to the ressort.

Very good location with montains seeing . Villa was very confortable and quiet . Staff are being very pleasant and helpful .Also I do recommend the spa .

Stayed in February 2024

Great choices

Stayed in February 2024

Nothing

Beautiful place, really well located and the staff is really helpful and friendly. The view from the balcony was beautiful and since we had the villa it was extremely peaceful and all to ourself. The pool is super nice as well and the breakfast was really good to top it all off!

Stayed in November 2023

Food quality beeds to improve Kids park needs to develop

Location Reception

Stayed in January 2024

We loved our stay here with kids. Everyone in the family was blown away by the hospitality and kindness of the staff. Breakfast had a lot of good vegetarian options, we also had dinner here a few times and we loved it. The location and views from the place are amazing and made our trip memorable.

Stayed in January 2024

Start Pushing for Check-out from 10-30 Am - Requested to allow till 11.30 and they visited 3 times for pushing us. And The Price is too higher comparing to other resorts in Munnar .

The Break Fast - Excellent. Comfartable Rooms. Good Staff .

Stayed in December 2023

Hotel dinner opening was very late (7pm) many other places I've stayed in India dinner opens from 6/6:30pm.

Hotel based south of Munnar with very pretty views of the hills and local tea plantation. Not too far from Munnar which was good to explore. Room had great view and was very spacious. Food was very good, breakfast had a mix of Indian and continental food available. Staff were good.

Stayed in December 2023

Not exactly in Munnar.. Temperature 2 or 3 degrees lower than munnar

Nuce location and good stay

Stayed in December 2023

Nothing

One of the best place in munnar, good food, beautiful balcony view, good amenities in room , welcoming staff with smiling face, spa also good,

Stayed in November 2023

ambience, cleanliness, food , courteous staff

Stayed in October 2023

Appreciate the complimentary afternoon tea but the property could do with having some entertainment in the evenings. We booked the property through booking.com around 9 months in advance with the option of paying at the property on arrival. However, the property wanted an advance payment four weeks prior to the stay of INR5000 first and then increased to INR10000 stating it was a busy period. We were happy to pay the advance, but the property did not have facility to accept overseas payments. As it was at last minute the other property prices had gone up, tying us to this venue. We had to seek friends in India to pay. The hotel should have honoured the T & C s laid down by booking.com or at least have a facility to accept overseas payment if they intend to alter the T&S.

Extremely clean and comfortable room. The hotel boasts beautiful views and very polite and helpful staff. Excellent food served by very helpful staff.

Stayed in November 2023