The wifi didn’t work in the room

The hotel was a good option for an overnight stay between arriving at the airport and travelling on the next day.

Stayed in May 2024

Rug was different

Spacious and comfortable

Stayed in May 2024

Internet is really bad inside the room.

Location was close to airport and they have shuttle buses.

Stayed in May 2024

Noisy

Close to the airport

Stayed in April 2024

Big room, clean bathroom, confy mattress

Stayed in April 2024

Restaurant needs lots of improvement

Breakfast needs improvement, room was good airport was close

Stayed in April 2024

Close to the airport, a taxi at night cost 40 euros. 24-hour quick check-in/check-out, which is very convenient when arriving at night. Standard room with everything you need, quiet location

Stayed in April 2024

I think that the staff could be more understanding about the customers' questions and have some level of customer service. At times, my wife and I felt embarrassed to have to ask any questions because we experienced somewhat rudness when they were giving answers. Is like they expect everyone to know exactly where everything is and how to get transportation to get to where we are going. However, one young lady at the counter the day we checked out stood out from the others. She really was willing to help. The older gentleman at the restaurant was very unapproachable. At one point, he even threw a menu at the table as if he were tired of what he was doing. He really demonstrated a poor level of customer service skills.

I like the closeness to the airport and that there is a restaurant with a large selection of foods for breakfast ,lunch, and dinner.

Stayed in April 2024

The hotel is let down on the upper levels. Dated rooms & decor. Reception & bar area nicely decorated.

Shuttle to/from the airport. Nice bar/restaurant area. Friendly staff

Stayed in April 2024

The location is close to the airport but the taxi charged me 20€ to take me there ..

There was a good selection of food in the restaurant

Stayed in February 2024

The hotel is outdated. The rooms and the flooring is not very clean as other Mercure hotels around the world are. The shuttle service runs not so much according to the schedule.

It is very close to the airport. Breakfast was good.

Stayed in April 2024

Internet (Wi-Fi) was terrible. It was a struggle to stay connected. It's a shame for such a beautiful hotel. I could not get any good English-speaking TV channel! I thought this was an international hotel!

Location was near the airport. The breakfast was good. The hotel is clean and comfortable

Stayed in April 2024

For the price, it was excellent.

The hotel was close to the airport with a shuttle. The staff were polite, friendly and helpful. The room was clean, of a good size, with comfortable bed and good linen, a good supply of hot water and a decent sized shower. The service in the dining room was good, as was the food - mostly home made. Some of the decor and fittings were not of the most modern but it was all perfectly satisfactory and excellent value for money.

Stayed in April 2024

I stayed at this hotel thinking about my departure on an early flight, but it was a bad idea. The shuttle stops working at 10 pm and starts working again at 6 :40 am, and it is NOT free. Taxis at the airport will charge you 25 euros for a 5 minute drive to the hotel, absurd. Breakfast is also not included. Getting to and from this hotel is so difficult that if you don't have a car, you better stay in Rome.

The hotel is a standard hotel with large room sizes. 5 minute drive from the airport.

Stayed in April 2024

All fine. Was Ok and good value for money.

Nice short way from the airport. The location was perfect for us. Rooms were big and nice. Staff was friendly and the bar did cater well. Was a quick and happy stay.

Stayed in March 2024

The building is tired & in need of upgrade. Carpet is worn & furnishings outdated. Night staff at reception need training in customer service. Wifi only worked 33% of the time.

The restaurant was good value. The bed comfortable. Very close to the airport & great shuttle service.

Stayed in April 2024

nothing

every things very well

Stayed in April 2024

The location is very close to the airport and only 5-10 minutes drive

Stayed in February 2024

Easy airport shuttle service and delicious breakfast

Stayed in April 2024

Nope

Close to airport

Stayed in April 2024

The Wi-Fi signal was very weak.

We had a good stay at the Mercure Leonardo da Vinci Rome Airport, which was really handy because it's only a five-minute drive from the airport and ten minutes from downtown Fiumicino. It's a great spot for travelers who want both ease and comfort. Our room looked nice and was clean, even though it was a bit old. But that wasn't a big issue for us. Overall, we liked staying there. It was a great stop for us to relax a bit before continuing our trip.

Stayed in April 2024

You cannot always get free parking and the breakfast is disappointing.

Restaurant evening meal is always good as are the staff.

Stayed in April 2024

The room is simple with basic facilities. Just a normal hotel. Don’t expect more.

Location is good. Shuttle bus to airport is very convenient. The breakfast is outstanding among similar kind of hotel. We had a full continental breakfast.

Stayed in April 2024

Hotel was perfect for our needs.

This hotel has 25 hour check in. However be cautious of the taxies outside the airport! They will try and charge you 30 euro to get here when it is only a 6 min drive. Uber was cheapest. We arrived at 3am so there was no shuttle bus at this time hence the need to get the taxi. The room was perfect for a quick stay after a late flight to get your head down before moving on into Rome.

Stayed in April 2024