Via Della Purificazione 31, Via Veneto, 00187 Rome, Italy
#30 of 978 hotels in Rome
Guests' ChoiceBased on 514 hotel reviews
9.4Cleanliness
9.6
Comfort
9.7
Location
9.5
Facilities
9.4
Staff
9.8
Value for money
9.0
Free Wifi
9.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: August 26, 2025
Sandra
AustraliaJust a pleasure to stay in. The room was beautiful. Grace and team were amazing. Always were willing to ensure our stay was amazing.
Stayed in August 2025
Reviewed: August 25, 2025
Sandra
AustraliaWe stayed in an executive double room and it was just a beautiful room, so much space and was luxurious. We found All the staff were exceptional, they were so dedicated to making our stay so pleasant. We added an extra night to our stay and booked into a superior double and honestly, it was smaller but still a beautiful room. This hotel surpassed all our expectations and we will definitely be back. 5 stars and highly recommended!!
Stayed in August 2025
Reviewed: August 21, 2025
Debonee
ItalyThe property was absolutely beautiful, great location. Quiet. The staff was absolutely amazing. Grace is the sweetest woman in Rome, I look forward to another stay in the future. The self-serve bar was so convenient, clean, and based on trust. So be honest when using it!
Stayed in July 2025
Reviewed: August 20, 2025
Vats
IndiaLocation could have been safer and prices could have been slightly more afforable.
Great. Loved the woman who used to serve us breakfast. Very polite and nice to talk to.
Stayed in August 2025
Reviewed: August 19, 2025
Ana
CanadaLocation, great staff, clean & comfortable room. Great breakfast
Stayed in August 2025
Reviewed: August 11, 2025
Florin
RomaniaRoom Mate Filippo is my favorite hotel. The staff, the food, everything.
Stayed in August 2025
Reviewed: August 9, 2025
Yasif
NetherlandsNothing
The location is perfect. We had the deluxe rooms. They are large and comfortable, with a very big bathroom. Breakfast is very good. Modest but excellent, and we love the fact it is not a bombastic wasteful buffet. The most important element is the staff. They are amazing. They are kind, polite, so happy to help. Their tips and recommendations were always spot on. They turned a great stay into an exceptionally amazing stay
Stayed in August 2025
Reviewed: August 6, 2025
Gina
United StatesNA
The room was large and comfortable.
Stayed in August 2025
Reviewed: August 5, 2025
Martins
Netherlandsn/a
The space, everything was just the right size!
Stayed in August 2025
Reviewed: July 28, 2025
Christopher
United KingdomNothing.
Very modern and stylish hotel, on a quiet side street off Barberini Square. The room was a good size, big bathroom, excellent amenities and luxurious. The staff were amazing, who took a real interest in our stay and plans for Rome, especially Grace. Excellent value.
Stayed in July 2025
Reviewed: July 27, 2025
Ashwaq
New ZealandPillows not comfortable, breakfast average
Location, stuff amazing, clean
Stayed in July 2025
Reviewed: July 11, 2025
Sharron
United StatesNo rugs
Customer service
Stayed in July 2025
Reviewed: July 6, 2025
Marieta
SpainInternet coverage in the room was very poor
The location, room decor and perfect bed, super clean! Staff and service staff are was excellent!
Stayed in July 2025
Reviewed: June 30, 2025
Orietta
ItalyLocation e design. Staff superb!
Stayed in June 2025
Reviewed: June 30, 2025
Priscilla
United Arab EmiratesN/A
Elevator, AC, decor, location.
Stayed in June 2025
Reviewed: June 29, 2025
Sarah
United StatesThe staff was so helpful, friendly and supportive. They recognized us immediately and said “Welcome back” when we returned and “Have a nice day” when we left. They have a very efficient system to hail Taxis and always matched the number of the taxi to our printed recipes making me feel safe with my young daughter. I had a mishap with my mobile phone’s eSim and they let me use an extra lobby phone to call the USA, the troubleshooting took almost two hours over two days and they let me use their phone until my issue was thankfully resolved. The room was spacious and spotlessly clean, they had a nice Continental breakfast with a large assortment of items to choose from. The location was perfect, close to everything but also a bit secluded which made it quiet at night. We had such a great experience! We are headed to Florence and booked the Room Mate brand there too!
Stayed in June 2025
Reviewed: June 26, 2025
Ivan
United StatesExcellent property with all hotel facilities and large rooms. Excellent breakfast. Very helpful staff. The pictures with the palms look strange on Booking.com and are misleading - the property has a very pleasant design with no excess.
Stayed in June 2025
Reviewed: June 22, 2025
Lamyasb
Saudi Arabianothing to dislike
Nice location , Excellent breakfast buffet, very welcoming staff especially the receptionists Carlo and Umberto .
Stayed in June 2025
Reviewed: June 20, 2025
Orabi
Saudi ArabiaRoom is big Hotel clean and comfort Stuff are friendly and helpful
Stayed in June 2025
Reviewed: June 17, 2025
Lynn
South AfricaNothing
The staff are so friendly and helpful. The location is perfect.
Stayed in June 2025
Reviewed: June 11, 2025
Ping
Hong KongWiFi is not always working. If you want to walk to and from Spanish Step is little tired.
Everything is new and well organized
Stayed in June 2025
Reviewed: June 7, 2025
Yossi
IsraelThe location is not in the center. Many climbing .. Curtains do not block the light enough
Stayed in June 2025
Reviewed: June 5, 2025
Judy
ItalyEverything is really very well thought out for guests. If I have to pick something that may be addressed is that guests pay a lot of money to stay here. Having some type of drink and snack in the room that doesn't cost addition would make this hotel pretty much perfect.
Great Location. Beautiful hotel with a wonderful staff that tends to all your needs. Clean, comfortable, and very well maintained. Elevator, which is very important to guests that can't climb stairs. It is one of the best breakfast displays we have seen in a long time.
Stayed in June 2025
Reviewed: May 31, 2025
Nathalie
LebanonWe had a fantastic family trip staying at this hotel in Rome! The staff were outstanding—especially the reception team, who were incredibly kind and helpful. The hotel was spotless and very comfortable. It’s also wheelchair-friendly, which made a huge difference for us. The location is excellent—just steps from the metro and bus stops, and within walking distance to all the main attractions. Breakfast may be small in size, but the quality is top-notch. A truly pleasant and hassle-free stay. Highly recommended!
Stayed in May 2025
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content