Nothing

Very modern and unique. Wonderful design.

Stayed in February 2024

Super stylish

Amazing place!

Stayed in February 2024

Cool vibe with helpful, happy and obliging staff. Great restaurants, bars and coffee shop. Well located and close to the subway. Rooms are not large but so well designed they seem to have a TARDIS quality.

Stayed in February 2024

Hotel accomodation and vibe, staff, location

Stayed in February 2024

Couldn't fault it!

Really cool vibe, lovely big beds, deluxe bathroom and balcony you can sit out on. Nice big room. The restaurant also had fantastic cocktails and food.

Stayed in January 2024

Location was great. Staff were super friendly.

Stayed in November 2023

The breakfast

Pizza and records in the room

Stayed in February 2024

Such a beautiful hotel room with huge windows.

Stayed in January 2024

Didn't know to use vinyl record player in the room, even checked online instruction. It was a pity that I cannot enjoyed the music during my stay.

1. All staff speak fluent English, is very friendly for me who can't understand Japanese. 2. Delicious breakfast. 3. Spacious room, bathtub. 4. Big closet, free pajamas and slippers. 5. Free still water in the room.

Stayed in January 2024

Not much of a view from the room.

Bfast was very good. Hotel is equal parts comfortable, trendy, friendly and well-located.

Stayed in January 2024

Nothing,

Everything about this hotel was fabulous. The attention to detail was amazing. Including even a clothes brush, Ample space in the vanity for all our toiletries. The decor and the breakfast. The staff were also superb.

Stayed in February 2024

… why would you have to log in a few times a day, every day (with room number and password) in a modern hotel in Japan in 2024?? Also the music in the lobby is quite loud.

Very cool and hip, well done everything. And Stumptown coffee downstairs is great. Like the bikes, pity the e-bikes were gone early every morning. And the WiFi is a bit off…

Stayed in February 2024

Great facilities and service and a nice contemporary feel. Centrally located and expert service. Nothing was a problem and we loved the hotel

Stayed in January 2024

nothing

everything

Stayed in January 2024

Amazing for the price.

Stayed in January 2024

Breakfast was excellent and all the staff were very friendly and professional.

Stayed in January 2024

The neighborhood and location were great. Other things we loved about the hotel were the coffee shop in the lobby, the staff, the breakfast, the proximity to the train station, and just the overall feel of the hotel.

Stayed in December 2023

Outstanding exceeded my expectations. Booked the historical room with young kids. There was space by Japan standard and we were not on top of each other.

Stayed in January 2024

Amazing place to stay! Very trendy, staff extremely friendly, just above train station. Five min walk to Nishiki market. One of our favourite hotels in Japan!

Stayed in January 2024

Breakfast was yummy but felt it overpriced for what it was. There are No real options for kids breakfasts on the menu even though the dining room was filled with families with children eating. We didn't have breakfast included in our stay but we ate here at the onsite restaurant on the first morning and I think for the four of us we paid $120 for breakfast. There are plenty of good cafe options around the area with western breakfasts that were half the price, but was definitely convenient for our first morning eating at the hotel. We had cocktails and ate at Poipiko the Mexican restaurant in the hotel one night and it was delicious. Highly reccomend!

We arrived at 1am due to flight cancellations and missing our bullet train. The staff looked after us and made sure the arrival was smooth. They stored our big ski luggage in their storage room for our entire stay. Our family of four stayed in a Standard twin room. The rooms are designed cleverly and it is enough room for us comfortable for the 4 nights. We managed to use the front door area to keep our luggage and the bathroom and seperate toilet are spacious. Beds were really comfy. Rooms were quiet. Location was excellent with a subway below but also walking distance to the main shopping area. The back streets are great to walk with cute little boutique shops and cafe's you will miss if you stick to the subway.

Stayed in January 2024

All historical rooms on the third floor face the street, and so noise is a big issue for light sleepers. I asked to be moved to a different room facing a side street.

Modern, hipster vibe. Staff were friendly and accommodating. Room layout (historical twin) was very intuitive, and the room itself was quite spacious.

Stayed in January 2024

Stylish, clean, great ambience, good food and terrific staff.

Stayed in January 2024

Lack of parking space, and sometimes the staff wanted to end the conversations much faster. Should offer valet parking as guests who stay here, are usually tourists who find parking stressful given the other cars follow closely behind you...

I very much enjoyed the Japanese breakfast set very much. The plates were wiped clean during our 2-night stay: )

Stayed in December 2023

Such a comfortable stay. Location was perfect, easy to walk to the main areas of Kyoto and easy to get to from Osaka airport. Room was lovely and the bath was very appreciated after 30 hours of travelling. Really liked having the communal workspace/ cafe in the hotel. Would absolutely stay again.

Stayed in November 2023

After our Kyoto visit, we'll be staying at Ace Hotels in the future, for sure. Located in a lovely part of town, this hotel was stuffed with creative, thoughtful touches that made it hard to want to leave. There are the standard provided items you'll find in Japan (toiletries, yukata), plus other nice touches (like a bicycle rental option) but I most enjoyed the records on offer—I frequently swapped mine out down at the front desk and eventually bought a few I listened to off of Ebay. The on-side restaurant/coffee offerings are great, and they frequently have art or music events happening, which keeps things lively. There's much to do in the local area, including the trendy shopping center that Ace is a part of; when you want to explore further, just jump on the metro from the station that's connected to the shopping center!

Stayed in November 2023