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Ace Hotel Kyoto features free bikes, fitness center, a garden and terrace in Kyoto. Among the facilities of this property are a restaurant, room service and a 24-hour front desk, along with free WiFi throughout the property. The property provides an ATM, a concierge service and currency exchange for guests. All guest rooms at the hotel come with air conditioning, a seating area, a flat-screen TV with satellite channels, a safety deposit box and a private bathroom with a bidet, free toiletries and a hairdryer. Ace Hotel Kyoto has certain units with city views, and the rooms have an electric tea pot. At the accommodation every room comes with bed linen and towels. The daily breakfast offers continental, American or vegetarian options. Popular points of interest near Ace Hotel Kyoto include Kyoto International Manga Museum, Kyoto Shigaku Kaikan Conference Hall and Gion Shijo Station. The nearest airport is Itami Airport, 29 miles from the hotel.

This is our guests' favorite part of Kyoto, according to independent reviews.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Ace Hotel Kyoto has been welcoming Booking.com guests since Feb 25, 2020

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Located in the heart of Kyoto, this hotel has an excellent location score of 9.4

Breakfast Info

Continental, Vegetarian, Vegan, Gluten-free, American


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Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
2 full beds
4 futon beds
1 king bed
2 full beds
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Travel Sustainable Level 2
This property is making considerable investments and efforts towards becoming more sustainable. We’ve worked with experts such as Travalyst and Sustainalize to create the Travel Sustainable program – making it easier for you to experience the world more sustainably.
Guest reviews

Categories:

Staff
9.4
Facilities
9.4
Cleanliness
9.6
Comfort
9.6
Value for money
8.4
Location
9.4
Free WiFi
9.3
High score for Kyoto
Select topics to read reviews:

See what guests loved the most:

  • Nicolas
    CanadaCanada
    Friendly and attentive staff. Excellent location and beautiful rooms.
  • Maggie
    Hong KongHong Kong
    The design of the public space: the garden surrounded by shops; the gym; the breakfast restaurant. Staff were very friendly. It's more international than some of the other options, feeling like we could interact with the others more openly.
  • Marnie
    United States of AmericaUnited States of America
    Beautifully designed. Helpful staff who went above and beyond. Restaurants were all excellent. Comfortable, good-sized rooms. Close to many attractions. Would highly recommend and would stay here again.
  • Jean-bernard
    United States of AmericaUnited States of America
    Everyrhing! The food was amazing, the service was fantastic, the amenities were great. I would stay there now if I could!
  • S
    United States of AmericaUnited States of America
    Stylish, hip vibe. Breakfast, location and staff were wonderful.
  • Olivia
    AustraliaAustralia
    Location, excellent unique rooms, on site facilities.
  • Heidi
    United States of AmericaUnited States of America
    Wow. I so SO loved this hotel! The design was super cool, it seemed like everything was really well thought through and considered. From the minute we arrived, the customer service was outstanding. The rooms were great, super comfortable and...
  • Hae
    United States of AmericaUnited States of America
    Great showers with good water pressure, loved the record player and selection of records in the room, convenient and cool coat hanger by the door (didn’t know how useful it was until we went to our next destination and they didn’t have it!),...
  • Julia
    NetherlandsNetherlands
    Great architecture and design, our Deluxe Twin room was very spacy and the balcony full of plants was amazing. The reception staff is extra attentive and helpful. We had a birthday and received a card and bottle of wine. Onsite stumphorse coffee...
  • Ronald
    United States of AmericaUnited States of America
    The hotel is quite modern but very expensive for what you get. It was nice having restaurants available in the hotel area.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Is there parking available ? Found that your hotel is dog friendly . Are you allowed to bring dog in a guest room ?

    Hi, Thank you for your inquiry. Our hotel does not have its own parking space. We ask our guests to use nearby parking lots. About the dog room, Standard King and Terrace Twin will cost your dog an extra charges.
    Answered on 27 November 2022
  • can i bring my 9yr old chihuahua with me and is she allowed to go with me to dine on your italian resto outside? she has a carrier bag and complete with rabies vaccine

    Sadly, the restaurants in the hotel don't accept dogs. In case your pets have to be left alone in the room, we ask our guests to use the cage. If you'd like, the front desk can guide you to a nearby dog-friendly restaurant.
    Answered on 9 October 2022
  • how can we book the suite room?

    It will show on the website If there is an available room on the date you want to book. If not, please call Ace hotel Kyoto. we would like to help out. Thank you.
    Answered on 22 June 2020
  • Hello. I will bring two kids with us. 13 years old and 9 years old. Can we stay at historic room?

    Hi, Thank you for your inquiry. 13 years old, count an adult. 3 adults and 9 years old can stay together at Terrace Twin with an extra bed or Tatami suite (Futon) room. Historic room maximum 2 adults. Thank you.
    Answered on 27 November 2022
  • Good morning. We want to check in today.. 3 adults but we have a 5 months old cavalier... Is there a room for us?? Can you give us your landline 📞

    Thank you so much for your inqiury. We can arrange the room for 3 adults and a dog (under 15kg) upon availavility. Our pnohe number is 075 229 9001. Please contact us before your arrival.
    Answered on 8 January 2022

Hotel area info *

Restaurants
2 Restaurants On Site

  • Mr.Maurice's Italian(ミスターモーリスズイタリアン)
    • Cuisine
      Italian
    • Open for
      Brunch • Lunch • Dinner • Cocktail hour
    • Ambience
      Family-friendly • Modern • Romantic
  • PIOPIKO Bar & Taco Lounge(ピオピコ)
    • Open for
      Lunch • Dinner

Amenities of Ace Hotel Kyoto
Great facilities! Review score, 9.4

Most popular amenities
  • Non-smoking rooms
  • Free WiFi
  • Fitness center
  • 2 restaurants
  • 24-hour front desk
  • Facilities for disabled guests
  • Room service
  • Laundry
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
View
  • City view
  • View
Outdoors
  • Terrace
  • Garden
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Bicycle rental
  • Temporary art galleries
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Kids' meals
  • Special diet meals (on request)
  • Bar
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Transportation
  • Public transit tickets
    Additional charge
Front Desk Services
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Pet bowls
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Heating
  • Soundproof
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Visual aids (tactile signs)
  • Visual aids (Braille)
  • Bathroom emergency cord
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Spa
  • Fitness
  • Fitness center
Languages Spoken
  • English
  • Japanese

House rules

Ace Hotel Kyoto takes special requests – add in the next step!

Check-in

From 3:00 PM to 12:00 AM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of JPY 15000 is required on arrival. That's about 101.56USD. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Crib upon request
Free
13+ years
Extra bed upon request
¥6,215 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 20

Pets

Pets are allowed on request. Charges may apply.

Mastercard Visa UnionPay credit card JCB Diners Club American Express Cash is not accepted Ace Hotel Kyoto accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Meal-inclusive rate does not include meals for children sleeping in existing beds. Additional fees apply for children's meals if adults book a meal-inclusive rate. Please contact the property for details.

When traveling with pets, please note that an extra charge of 14,300yen per pet, per night applies. Please note that the property can only allow dogs with a maximum weight of 15 kilos and rabies vaccination certificate issued within a year needs to be submitted upon check in.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

An accommodation tax per person, per night is not included in the price and must be paid at the property.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of JPY 15000 is required on arrival. That's about 101.56USD. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Ace Hotel Kyoto

  • The prices at Ace Hotel Kyoto may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Ace Hotel Kyoto offers the following activities/services (charges may apply):

    • Fitness center
    • Bicycle rental
    • Temporary art galleries
    • Fitness

  • Ace Hotel Kyoto has 2 restaurants:

    • PIOPIKO Bar & Taco Lounge(ピオピコ)
    • Mr.Maurice's Italian(ミスターモーリスズイタリアン)

  • Guests staying at Ace Hotel Kyoto can enjoy a highly-rated breakfast during their stay (guest review score: 9.2).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Vegan
    • Gluten-free
    • American

  • Ace Hotel Kyoto is 0.9 miles from the center of Kyoto. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Ace Hotel Kyoto include:

    • Double
    • Twin
    • Suite

  • Check-in at Ace Hotel Kyoto is from 3:00 PM, and check-out is until 12:00 PM.