600-8047 Kyoto, Kyoto, Shimogyo-ku Ishifudonocho 678, Japan
#9 of 699 hotels in Kyoto
Guests' ChoiceBased on 275 hotel reviews
9.7Cleanliness
9.9
Comfort
9.9
Location
9.5
Facilities
9.8
Staff
9.9
Value for money
9.5
Free Wifi
9.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: August 26, 2025
Stephen
United KingdomGreat place with a huge room more like an apartment. Choice of breakfast brought to your room. Lovely guy on reception Couldn’t fault it You won’t be disappointed
Stayed in August 2025
Reviewed: August 23, 2025
Vladimir
Russia-
One of the best hotels during our travel trough Japan. We appreciated homelike atmosphere, very stylish design and quite a lot of space! The breakfast was cute 🙏 Dyson fan was a nice bonus 🤪
Stayed in August 2025
Reviewed: August 11, 2025
Guadalupe
United StatesIt would be nice to install an outlet in the shower room
Everything was excellent
Stayed in August 2025
Reviewed: August 7, 2025
Eric
FranceBreakfast system is not very convenient in summer time (only from 8.30) where you have to wake up early and options may not be at European taste for breakfast. You’ve got a 7eleven next door or many nice options around.
Service is fantastic, Ryota was a wonderful host, rooms are amazing very nice modern Japanese, super well equipped. Location is fine but maybe a bit far from metro (nothing dramatic). Probably our best hotel in one month Japan trip. Highly recommend it. You’ll spend a wonderful time.
Stayed in July 2025
Reviewed: July 28, 2025
Valerio
United StatesWe had a wonderful stay at this hotel! The location is perfect — close to everything we needed, yet quiet enough for a relaxing night. The rooms were very comfortable, clean, and well-equipped. A special thank you to Ryota, who was incredibly attentive and helpful throughout our stay. His warm hospitality really made us feel welcome and taken care of. We highly recommend this hotel to anyone visiting the area. Great value, great location, and great service — we’ll definitely come back!
Stayed in July 2025
Reviewed: June 13, 2025
Poskin
United StatesSuper friendly staff. Very clean property. Excellent amenities.
Stayed in June 2025
Reviewed: June 7, 2025
Daniel
United StatesNot much - but if asked for one area of improvement, maybe the breakfast? the drinks were amazing, but maybe adding some japanese options as well.
amazing property with a terrific value. The staff is incredibly kind and helpful. Would recommend 10/10
Stayed in June 2025
Reviewed: May 26, 2025
Sarah
AustraliaNot much hanging space for clothes. Pretty dark room overall.
Fabulous staff, very helpful, kind and welcoming. Great location, 7/11 next door is superhandy, and a great coin laundry a short walk away. Easy walk to buses. Spacious and great to have a microwave and table in the room. Nice bathroom amenities. Great choice for a stay in Kyoto.
Stayed in May 2025
Reviewed: May 24, 2025
Emeliza
United StatesNothing!
The staffs are amazing. They helped us get taxi and waited until we leave. All of them are very friendly and hospitable. The location is walkable from downtown strip. 7/11 is just next block. The room itself or should I say apartment was amazing. We highly recommend it. Best place we had so far. Very spacious and clean.
Stayed in April 2025
Reviewed: May 19, 2025
Linda
United StatesNothing, this hotel was the nicest of my four stays traveling throughout Japan.
The rooms were even more spacious and beautiful in person. Completely spotless and so incredible clean. The aesthetic was calming and very traditional. Our favorite part was the in room Onsen. We love it so much that on my way back through Kyoto I had to stay there again and it was just as amazing the second time. Breakfast is delicious and brought directly to your room. Would recommend to anyone staying in Kyoto over and over again. The staff were friendly and helpful, I enjoyed chatting with Mickey and Hiro! It's in a quiet area but walkable to the main attractions and easy to hail a taxi or Uber. The in room skincare was so good I bought several boxes of the face masks when I left!
Stayed in April 2025
Reviewed: May 16, 2025
Alisa
Finland-
The best hotel I’ve ever been to! Thanks to the wonderful care of the owners and staff, every detail was thoughtful and well taken care of. Everything was great — the breakfast was amazing, and the gentlemen at reception were absolutely wonderful. I loved everything. Thank you so much! I will definitely come back to your hotel.
Stayed in May 2025
Reviewed: May 8, 2025
Moon
South KoreaNothing
Hotel Muso was very clean and well-maintained, making me and my friend stay comfortable. The location was perfect, with everything I needed nearby. Above all, the staff were incredibly friendly and helpful throughout my stay. Thanks to them, I had a pleasant and memorable experience. I would definitely love to come back again in the future.
Stayed in May 2025
Reviewed: May 5, 2025
Batista
United StatesNothing. It was excellent!
The stay was comfortable and extremely spacious. The staff was exceptionally polite and accommodating. Well worth the stay!
Stayed in April 2025
Reviewed: May 4, 2025
Evans
AustraliaThe staff were to so friendly and helpful.
Stayed in May 2025
Reviewed: May 2, 2025
Kimberley
AustraliaIf you’re looking for the perfect place to stay in Kyoto , look no further. Hotel Muso is one of the most comfortable, spacious, modern, clean and calming hotels I have stayed across the world. We loved the generously sized rooms and the complimentary breakfast roll delivered to your room each day. This hotel is situated away from the busy tourist area, but still close enough to all you need (shops, restaurants, the river and authentic local streets). The manager Ryo and all the staff go above and beyond to help you at anytime, and even suggested us to use the rooftop for drinks in the evening . Ryo gave us many local recommendations for eating out and sights to visit . This was an excellent stay and I would highly recommend. (4 nights stayed )
Stayed in May 2025
Reviewed: April 28, 2025
Vesna
Sloveniathere is nothing not to like
Everything was great, young man at the reception (sorry I don't know your name) was extra nice. Next time I come to Kyoto I'll stay in this hotel for sure!
Stayed in April 2025
Reviewed: April 27, 2025
Sabina
United KingdomPersonalised service
Stayed in April 2025
Reviewed: April 26, 2025
Pol
AustraliaExceptionally welcoming staff, spacious rooms, a prime location, and outstanding cleanliness.
Stayed in April 2025
Reviewed: April 23, 2025
Sarju
United StatesVery well arranged facilities and amenities in the room. The manager was extra helpful
Stayed in April 2025
Reviewed: April 19, 2025
Mykel
United StatesLoved the spacious bathroom, clean facilities, and free breakfast. The staff was so kind and accommodating. Easy to walk to from Kyoto station. Also close by to Gion for restaurants and activities.
Stayed in April 2025
Reviewed: April 17, 2025
Deter
United StatesOf all our stays in Japan, Hotel Muso stands out as a perfect home base. Every person we interacted with was kind, efficient and knowledgeable. The location was ideal- comfortable interesting walk to the metro, sites, good food and and in a quiet neighborhood. Our room was spacious, clean and beautiful. It was an excellent value and if we were to return to Kyoto, we would definitely stay here.
Stayed in March 2025
Reviewed: April 15, 2025
Brad
United StatesExceptionally spacious and well appointed.
Stayed in April 2025
Reviewed: April 13, 2025
Ann
United KingdomWe liked our stay so much we wanted to extend. Had a restful sleep which is very important when traveling. The impeccable taste in design as well as Dyson appliances plus the thoughtful breakfast gives a nice touch to the modern yet cozy experience which made us feel at home. Thank you to the owner who conceptualised this hotel and contributed to our great experience in Kyoto, also Ryo the manager who was very welcoming and helpful especially his recommendations, Hiro who was nice and also the cleaners who did a very neat job and the breakfast delivery.
Stayed in April 2025
Reviewed: April 9, 2025
Alix
United StatesNothing
Great location with fantastic staff who went above and beyond to make us feel comfortable. The room was very large and comfortable with a lot of amenities and a large bed which was appreciated since we’re tall Americans. The location was also great on a quiet street away from crowds but close walking distance to everything.
Stayed in April 2025
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content