Wifi doesn’t work, and could have comfier pillows

Clean comfortable, bar down stars was nice and offered free drink and had lovely live music. Breakfast was amazing but had to book, and very accessible location

Stayed in April 2024

Nothing

Good breakfast, very varied. Decent size room Friendly staff Free evening drink every evening!

Stayed in April 2024

Tried hard but could not find a thing to point out.

A very nice place. Hospitality, rooms, breakfast, beverages and environment was very good.

Stayed in April 2024

Nice breakfast. Good and efficient staff.

Stayed in April 2024

Not enough power points in room. Mostly at the TV area, very congested at that small area.

Public bath in hotel was good. Location convenient. A free drink every night alcoholic/non alcoholic. Also train station at doorstep though one could easily walk from main kyoto station.

Stayed in March 2024

Coffee and tea and welcome drink are available every day with free

Good location, subway station is in front the hotel

Stayed in April 2024

Loud road noise during peak traffic times

Complimentary drinks, hotel spa and close to Kyoto station

Stayed in April 2024

Facilities

My stay was very good

Stayed in March 2024

Wifi was patchy and slow in the room. Good in the guest lounge.

Room was small but comfortable and had a balcony. Train station right outside the front door so easy to get around. Great guest lounge area. Complimentary drink from the bar each night. Complimentary tea and coffee from 10am each day. Kettle in the room. Lots of restaurants and 7-11 nearby. Close to Kyoto station.

Stayed in March 2024

Small room

Close to facilities. Clean. Quiet.great breakfast.

Stayed in March 2024

Breakfast seemed to be sold out when asking the person sitting the people but then at reception I was able to purchase breakfast. Extremely minor issue but was slightly confusing.

As an Irish traveller it was difficult to find a good breakfast in Japan. The breakfast in sakura at 1600 yen was very good and very similar to a breakfast at home if you wanted (sausage, scrambled eggs, bacon etc), it of course had more Japanese style food aswell which was also beautiful. At 1600 yen per person I could not fault it. The room was clean and had sound sleep each night. The public bath was well organised and was refreshing after a full day sightseeing. The complimentary drink each evening was also very appreciated (alcoholic or non). The staff were exceptional for a non Japanese speaker at any time of the day, there always seemed to be at least one staff member at reception with very good English even if the initial contact was not perfect (this is not a negative as it's my ignorance not knowing any Japanese but was highly appreciated). Was very close to kyoto station which would take you anywhere you wanted and was right beside Kujo station (literally seconds from front door) so as a comfortable Base it was perfect.

Stayed in March 2024

No water bottles inside the room. The furniture had ugly marks on it.

Location, welcome drink

Stayed in February 2024

Close to Kyoto Train Station

Stayed in February 2024

The room was small with nowhere for clothes storage. Being from HK we're used to tiny spaces and hotel rooms, so not much an issue for us, but may be for others.

Lovely warm room with split A/C and fab compact bathroom. As vegetarians we didn't expect too much from breakfast, but were very pleasantly surprised with the variety and amount of items on offer…..really enjoyed it! Evening free drink was a lovely touch and we liked the cozy vibe of the lounge with many guests wearing samue, post onsen. Free laundry facilities very much appreciated too.

Stayed in February 2024

Staff took up my clothes from dryer when it is still wet. Argumentative . Insisted that it is dry and took up too much time.

Free washing machine, subway 1 minute walk, nearby attractions, Toyota car rental 10 minutes walk and nearby convenience stores.

Stayed in January 2024

The facilities were not super new, but that's okay.

The location was really good and easy to get to, just a short walk from Kyoto station. The breakfast was good and the welcome drink in the evening was a nice surprise bonus. We had a room on the top floor so the view was very good, plus the bed was very comfortable.

Stayed in November 2023

The public bath’s water was too hot.

The facilities were nice and clean.

Stayed in January 2024

We would like to have breakfast in some day, but it is not available for us even we didn’t book with meal.

There’s welcome drink everyday and free laundry machine so it’s very convenient. We also enjoy public bath everyday and night! The location is very good, the subway station next to Kyoto station is in front of hotel. Just walk across the road we can get to the bus station for kiyomizu temple, Gion and others.

Stayed in November 2023

It appears that most of the money spent on the hotel went into the lobby and downstairs shared facilities. The carpet and wallpaper throughout the rest of the hotel was stained and peeling. The bed in our room was very firm; our room was also quite small (we only had one hiking backpack and two smaller backpacks and it was a tight fit for luggage, not sure how two suitcases would fit). The room fittings were quite dated and did not look like the pictures on the website. Another issue was the smoking room downstairs which, when opened, let smoke throughout the entire communal lounge/dining area.

The hotel was in a very good location, approximately 8 minutes from Kyoto station where there were excellent dining options. There was also a 7/11 and a Family Mart within 2-5mins from the hotel. The public baths were great; although the male baths had two bath options and a sauna, while the female only had one small bath. The free tea and coffee facilities were good and the nightly free drink was a nice touch. There was even a reading nook to use. Free laundry service as well.

Stayed in December 2023

The location of the hotel was excellent, right next to the subway, so getting around Kyoto was easy. The room was comfortable and amenities were great. We especially enjoyed the nightly cocktail in the lounge and the luggage storage service was very helpful.

Stayed in December 2023

The sento water wasn't quiet hot enough for my preference but it was still very large and very nice.

The ambience was so relaxing and inviting. The sento was a great size and the location was convenient. And the view from our room was fantastic.

Stayed in December 2023

Nothing to dislike. Great place.

Location! 1 train stop or 5 min walk from Kyoto Station. Bus & train station directly out the front. Jump on the 202 or 207 bus for temples, Gion and more.

Stayed in December 2023

The breakfast reservation system was horrible and confusing. It needs a serious work over.

Very clean and plenty of amenities provided. The coffee/ tea service and welcome drink were a great service. The hotel had a relax cafe vibe.

Stayed in December 2023

They have a big bath for guest use that we found very soothing after a day hiking around Kyoto. The location is excellent as it is a quick walk to the station. The room was quiet and clean.

Stayed in November 2023