150-0043 Tokyo-to, Shibuya-ku, Dogenzaka 1-12-2, Japan
#356 of 1,365 hotels in Tokyo
Guests' ChoiceBased on 1018 hotel reviews
8.4Cleanliness
8.8
Comfort
8.8
Location
9.3
Facilities
8.5
Staff
8.8
Value for money
7.9
Free WiFi
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 24, 2024
Trudi
SingaporeNothing, all good... perhaps the price tag... haha.
Amazing location and very lovely stay. The breakfast spread was fantastic and you can even see Mount Fuji from the restaurant window.
Stayed in March 2024
Reviewed: April 24, 2024
David
AustraliaBathroom fitout is a bit dated and could be spruced up.
Great convenient location at Shibuya Station. Great free views of Shibuya Scramble from the elevator lobby and glass elevator.
Stayed in April 2024
Reviewed: April 22, 2024
Philip
United KingdomRestaurant other than b'fast was sadly lacking.
Room and breakfast. Location was ideal.
Stayed in March 2024
Reviewed: April 20, 2024
Timothy
United States of AmericaIt was overpriced. They must really be capitalizing on the location because other than location I can’t explain the cost. Bathrooms need to be remodeled.
The location is fantastic. We had a great view fonthe scramble crossing from our room. Large rooms with comfortable beds and pillows.
Stayed in April 2024
Reviewed: April 20, 2024
Prerana
IndiaLocation is the best Comfortable and clean place
Stayed in April 2024
Reviewed: April 20, 2024
Sam
United States of AmericaThere was a light bulb that was burned out and also the bathrooms were a bit out dated.
The location, view, and room were amazing!
Stayed in April 2024
Reviewed: April 16, 2024
Vet-aut
ThailandThe room, though spacious, was a bit too cramp to my liking especially the toilet. The entrance was a lil hard to spot but if you come from the shibuya station just keep going as if you were going to enter the super market then take a hard left you will see a neat hotel entrance with elevator hall.
The staff were eager to help, My family member who does not speak japanese have no trouble communicating with them at all. The room was spacious with excellent view of the Shibuya scramble cross walk and the hachiko statue. Very easy to get to the train station.
Stayed in April 2024
Reviewed: April 16, 2024
June
United States of AmericaThe carpet in the hallway of the floor we stayed on, smelled really musty when you got off the elevator, however, the room was fine
The location was unbeatable. It was extremely convenient and there was a limo bus from the hotel to Narita airport that was easy to book.
Stayed in April 2024
Reviewed: April 16, 2024
Revital
IsraelThere is noise in the night
Very good location
Stayed in April 2024
Reviewed: April 15, 2024
Jonas
FinlandAmazing location, clean and nice looking.
Stayed in April 2024
Reviewed: April 15, 2024
Rosvir
PhilippinesNear everywhere
Near the train station. It is right below the hotel
Stayed in April 2024
Reviewed: April 13, 2024
Rosalind
MalaysiaCommunication in English with some staff was difficult. Unable to pin hotel lobby as pick up point on Uber as it is a restricted zone.
Location at Shibuya station. Lots of shops and restaurants nearby.
Stayed in April 2024
Reviewed: April 13, 2024
Lisa
AustraliaSmall rooms and dated bathrooms - although both were adequate.
External lifts give a great view over Shibuya. The easy access to the airport limousine is a huge advantage especially being the first stop. The staff are very helpful even if the information that they give varies a bit.
Stayed in April 2024
Reviewed: April 12, 2024
Bundit
Thailandroom next door, they used hallway to pack thing into 15 giant size suitcases. they were shipping some merchandise back to their country.
location
Stayed in April 2024
Reviewed: April 12, 2024
Yanivbs
IsraelNo place for big bags (like all hotels in tokyo) we always prefer floor with no carpet.
The hotel is great, very clean and location is very good , crew are friendly, toilets are perfect and shower room is big and clean.
Stayed in April 2024
Reviewed: April 12, 2024
Luke
Australiaprice was excessive
Excellent location very clean
Stayed in April 2024
Reviewed: April 10, 2024
Janet
Saudi ArabiaThe light and sound from the neighborhood were not blocked out by the curtains/windows so it was difficult to sleep well.
Loved the location basically attached to the station. Department store downstairs was good. Room was adequate.
Stayed in April 2024
Reviewed: April 8, 2024
Harry
United States of AmericaLike most hotels, the rooms are small. The thermostat does not work at all. We put it on the lowest temperature and the highest temperature. The room temp never changed. And you cannot stream anything from your phone. It gives an error message that your device is from another region. So there are no entertainment options while in the room. The cost of the rooms were pretty high. I had two rooms for three nights for $2,300 USD.
The location is excellent. Shibuya crossing is literally at the base of the hotel, and it’s literally on top of the Shibuya train station. It’s extremely convenient. You are within walking distance of dozens of places to visit. And the staff is very friendly.
Stayed in March 2024
Reviewed: April 6, 2024
Jinkun
Australiasmall bed and low pilows
location excellent
Stayed in March 2024
Reviewed: April 4, 2024
Rosa
AustraliaVery centric and clean
Stayed in April 2024
Reviewed: April 3, 2024
Rui
PortugalWaiting time for breakfast.
Stayed in March 2024
Reviewed: April 2, 2024
Samar
United Arab EmiratesYou need to add more variety to the breakfast
Amazing hotel, central location Clean and big rooms 👌🏻
Stayed in March 2024
Reviewed: March 31, 2024
Anne
United States of AmericaOutstanding location with an excellent staff !!
Stayed in March 2024
Reviewed: March 30, 2024
Isobel
United KingdomThe bathrooms aren’t wet rooms - not a deal breaker but after experiencing traditional Japanese bathrooms they are definitely better than regular ones.
Perfect location, you can see the scramble crossing from the lifts and we had a view of the crossing from our room. The rooms are a decent size and very clean. There are washing facilities on the 8th 9th and 10th floor, these aren’t well advertised so I only found them from trip advisor. Staff all very friendly and spoke good English and helped with taxi bookings and luggage service.
Stayed in March 2024
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