Directly connected to Shibuya Train Station, Shibuya Excel Hotel Tokyu has easy transportation services, 2 high-floor restaurants and comfortable rooms with free Wi-Fi access and a satellite flat-screen TV. Overlooking Shibuya Scramble intersection, the hotel is just a 3-minute walk from the famous Shibuya 109 Building. The Harajuku area and Yoyogi Park are a 15-minute walk away. Shibuya Station’s 6 train lines and 3 subway lines provide convenient transportation. Rooms at Hotel Shibuya Excel feature calm, sophisticated decor. Each is equipped with a satellite TV, minibar and has a private bathroom with hairdryer. Guests can sip a fresh cup of tea and enjoy city views. Excel Tokyu Shibuya Hotel’s 24-hour front desk has fax/photocopying services and luggage storage. Guests can relax with a massage or sleep in and have an in-room breakfast. The lobby has free Wi-Fi. Shunsai Japanese Restaurant and French Restaurant A Bientot feature fine dining with panoramic 25th-floor views of Tokyo. The spacious and bright Estacion Cafe serves coffee and cake.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.5)

Breakfast Info

American, Buffet

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

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Guest reviews

Categories:

Staff
8.8
Facilities
8.5
Cleanliness
8.8
Comfort
8.8
Value for money
7.9
Location
9.5
Free Wifi
8.6
High score for Tokyo
Select topics to read reviews:

Guests who stayed here loved

  • Bellakh
    Israel Israel
    The location was superb, right above the Shibuya Station and in the center of all things. The room was pretty spacious for Japanese standards.
  • Laura
    United States of America United States of America
    Great location! Exceptional service for non-Japanese speakers. The staff was very helpful. The room was comfortable and well stocked. Enjoyed the coffee maker in the room. there is a refrigerator and free water in the lobby. You can walk to...
  • Nino
    United States of America United States of America
    It's connected to the train station and has a good view of the scramble area. The restaurants were awesome as well as the anime collab with haikyuu
  • Kate
    United States of America United States of America
    The property location and value for the price can’t be beat!
  • Jesus
    United States of America United States of America
    Good location to move around to different areas within Tokyo, also shops near by and in the same building. The room was a quadruple and work for my family, we had enough space and even a table to sit have some food.
  • Wong
    Singapore Singapore
    location in the middle of transportation hub and middle of shopping center
  • Amber
    United States of America United States of America
    Room and lobby was very clean, elevators were very quick to pick you up! Location was centrally located to everything in Shibuya, just a short walk everywhere you may need to go. View of Shibuya crossing and the city was beautiful.
  • Annabelle
    United States of America United States of America
    Excellent service from Miss M.Takano from checking in and checking out from the hotel.A big thank you to her!!
  • Nicole
    United States of America United States of America
    We had an exceptional stay. Staff were professional, accommodating. They speak English fairly well too. TIP: notify staff 1-2 days before your flight if you want to use a van from hotel to airport. (We didn’t know about this so they arranged a...
  • L
    Lara
    United States of America United States of America
    Room was efficient but not too small. The view from the room was good but the view from the elevators and elevator area is the best view! So the view from the room almost doesn't matter :). Overall the hotel location was super convenient for...

Property questions and answers
Browse questions from guests for anything extra you want to know about the property

  • Can I put the bed together? Is it movable?

    There is small table between 2 single beds so that not available to put the bed together.
    Answered on 16 September 2023

Hotel area info

Restaurants
1 Restaurant On Site

  • アビエント
    • Cuisine
      European
    • Ambience
      Romantic

Amenities of Shibuya Excel Hotel Tokyu
Great facilities! Review score, 8.5

Most popular amenities
  • Non-smoking rooms
  • Free Wifi
  • Parking
  • Family rooms
  • Airport shuttle
  • Restaurant
  • 24-hour front desk
  • Facilities for disabled guests
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Alarm clock
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Bar
  • Restaurant
Internet
Wifi is available in the rooms and is free of charge.
Parking
Public parking is available at a location nearby (reservation is not needed) and costs ¥3,000 per day.
    Front Desk Services
    • Baggage storage
    • Currency exchange
    • 24-hour front desk
    Cleaning Services
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Business Facilities
    • Fax/Photocopying
      Additional charge
    • Meeting/Banquet facilities
      Additional charge
    Safety & security
    • Safe
    General
    • Vending machine (drinks)
    • Air conditioning
    • Heating
    • Elevator
    • Family rooms
    • Facilities for disabled guests
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Wake-up service/Alarm clock
    • Room service
    Languages Spoken
    • English
    • Japanese

    House rules
    Shibuya Excel Hotel Tokyu takes special requests – add in the next step!

    Check-in
    From 2:00 PM
    Check-out
    Until 11:00 AM
    Cancellation/ prepayment
    Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 7 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    No age restriction
    There's no age requirement for check-in
    Pets
    Pets are not allowed.
    Accepted payment methods
    American ExpressVisaMastercardDiners ClubJCBUnionPay credit cardCash

    The fine print
    Must-know information for guests at this property

    [Notice of the legal electronic inspection]

    Please note that there will be power outage during the time as below, due to the legal electronic inspection.

    Date: Monday, 22nd January 2024

    Time: From 1:30a.m. to 5:30a.m.

    During the time of power outage, lights, air conditioner, TV, Internet service and water supply will be unavailable.

    Elevators will be unavailable during the time.

    An accommodation tax per person, per night is not included in the price and must be paid at the property.

    In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    FAQs about Shibuya Excel Hotel Tokyu

    • Shibuya Excel Hotel Tokyu is 2.5 miles from the center of Tokyo. All distances are measured in straight lines. Actual travel distances may vary.

    • Guests staying at Shibuya Excel Hotel Tokyu can enjoy a highly-rated breakfast during their stay (guest review score: 7.6).

      Breakfast option(s) include:

      • American
      • Buffet

    • The prices at Shibuya Excel Hotel Tokyu may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Room options at Shibuya Excel Hotel Tokyu include:

      • Single
      • Twin
      • Double
      • Triple
      • Quad

    • Check-in at Shibuya Excel Hotel Tokyu is from 2:00 PM, and check-out is until 11:00 AM.

    • Shibuya Excel Hotel Tokyu offers the following activities/services (charges may apply):

      • Yes, Shibuya Excel Hotel Tokyu is popular with guests booking family stays.

      • Shibuya Excel Hotel Tokyu has 1 restaurant:

        • アビエント