Being in many hotels and resorts, I wonder why they don't even offer free water for the diner. I understand that you need to pay for drinks when you have the full arrangement, but water?

The personal and their service was excellent. The room was okay and the food was just okay.

Stayed in January 2025

Nice staff, but not super proactive.

Amazing views and location. Kind of White Lotus resort.

Stayed in May 2024

The food could be updated to a more modern menu.

Location, lodging and staff are great. Elephants walk past the fence and a beautiful clear view of Mt Kilimanjaro. Very conveniently located inside Amboseli National Park. The beds are extremely comfortable - I didn’t want to leave

Stayed in November 2023

The service before arrival was absolutely horrible. Just by luck I found out that you cannot buy entry to Amboseli Nat Park with credit card at the entrance. I called the lodge about it and the lady promised to call back on Sunday, the day before arrival. She never called to give advice or instructions. Without advice from a friend, the whole trip would be a disaster. That means it would not happen. You really need to wake up!

Great location.

Stayed in October 2023

great location

Stayed in May 2023

The noise of the fan in my room

Location in Amboseli National Park

Stayed in May 2023

Nothing, had a great stay

Great staff, always friendly and to watch elephants by pass by as you swim in the pool - amazing!

Stayed in January 2023

Just outside the hotel, there is abandoned lodges. The park should remove those.

Great hotel to stay in amboseli, I like the gardens, the view on kili the morning, and the monkeys playing in the hotel. Amazing staff very friendly, thanks for the special attention for our Honeymoon.

Stayed in December 2022

You cannot leave a door open (beacause of monkeys etc.). Could only open one window (that did have a sceen against bugs), so the rom gets very hot and stuffy. It would be better if they would equip more windows / doors wits screens, so you could ventilate (and cool down) the room better.

The location is great (you can see the elephants from the restaurant), very central in the park. Staff is friendly. Lunch and dinner is very good. There are al lot of options for vegetarians. Rooms are clean. The pool isvery nice, you could spot a lot of animals from there.

Stayed in November 2022

I had to pay extra for cappuccino at breakfast but honestly you can’t fault anything here.

Ol Tukai is a delightful lodge set in a perfect location in the middle of the Amboseli park where elephants walk right past the fence across the lawn! The magnificent Kilimanjaro mountain rises in the distance and the staff could not be nicer! Food is buffet style and plentiful, the pool a wonderful place to cool off in between twice daily game drives (extra), which are a must. It’s such a beautiful place.

Stayed in February 2025

We stayed at 5 different places during our safari trip and this is the worst of all. The reception staff intended to fool us by giving me a much cheaper and smaller room instead of what I paid for. We booked a triple room that furnished with three REAL beds, but with no communication the staff wanted gave us a double room with an extra temporary bed. Once they took us to the wrong room I found out the room type didn’t match to our booking, staff (name Edward) didn’t admit this and claimed he just wanted to shorten our waiting time. That’s so RIDICULOUS as there’s a huge price and size difference of the two rooms. And these unsatisfactory service was all been done EVEN if other triple rooms (what we have booked) were ready. After a 20 minutes wait, Edward still insisted there’s no room ready for us. I pointed out that there are other triple rooms ready with their doors opened and ready for service. Edward handled the situation horribly, with a bad, sarcastic and arrogant attitude claiming that he ‘actually wanted to give us a better room but he will not anymore.’ He then offered other guests, who came later than us, to check in in rooms that were just ready and with a better view (front row) even that we came earlier and have waited for more then 30mins at this point. Other staff came to apologize to us and asked us not to leave a negative review, and trying to offer us a bottle of wine. We didn’t take any gifts and I do think the future guests deserve to know what may happen to them. No one actually apologised for Edward’s extremely arrogant service and this was surely the worst day of our trip in Africa.

Comfortable beds.

Stayed in October 2024

Liked everything

Everything. The people at the lodge were amazing. They were so kind and lovely and always happy to help. Location and food were excellent. We loved our stay so much we will be back!

Stayed in June 2024

Amazing facilities

Stayed in October 2023

1. Previous reviews on food were good, but we found it decidedly mediocre. We spoke to staff about it and it seems they have had some departures that have resulted in this. There is no creativity, no matching of food types, very little real variation - just a lot of the standard basic fare that "might" appeal to a wide range of people. A pastry chef is badly needed - all breads and pastries were between sub-standard and inedible. As a Kenyan I was sad that there was no attempt to sample the wide and rich culinary delicacies from around our country - as an example, if all pastries were replaced with properly-made items from the Coast, all visitors would be quite impressed (and learn a little more about Kenyan Coastal culture)! 2. Pictures of the lobby/dining area belie the fact that they are quite basic - a little effort on interior décor (particularly matching Kenyan art and furniture, rather than anything that is mildly African thrown in together) would make a big difference. Rooms are better, but also quite basic - some effort on the looks and small touches like Kenyan flowers, fruit could bring them to a higher level of design and luxury. 3. The rooms could definitely be kept cleaner and with less insects, spiders, cobwebs, geckos...

The location is excellent, with Mt Kilimanjaro on one side and the "elephant" lake/swamp on the other. Nice grounds (though some parts a little smelly due to drainage or sewerage issues) and good views. Easy to get around the Amboseli National Park.

Stayed in September 2023

The food here made us sick for days afterwards.

The grounds were really nice. The staff brought me a fan to sleep with.

Stayed in June 2023

Very friendly staff, beautiful rooms in the middle of the Savanah. Views of Kilimandscharo at the pool. Perfect place for those who like to be in the middle of nature.

Stayed in January 2023

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Stayed in May 2024

There are no comments available for this review

Stayed in January 2023

There are no comments available for this review

Stayed in October 2022

There are no comments available for this review

Stayed in July 2022

There are no comments available for this review

Stayed in June 2023