So to be fair, I did not bring up a bunch of stuff to the staff, because I’m just not that type of person, but the owner/manager needs to do a walk through and clean up some of the details. There’s just a bunch of minor stuff that is somewhat damaged, like the casing around the door handle, the couch cushions have seen better days, the shower curtain was a bit too small, and just other details that can be cleaned up. I made sure I gave the hotel an 8/10, because I was still comfortable, and the things I did bring up they fixed right away, but the place would be a 10/10 if somewhen went through and repaired / cleaned up the details.

The grounds were really pretty! The room was massive, huge bathtub, honestly bigger unit than my apartment at home. The staff was so kind and friendly. Any concern I reported to them was handled in 2 seconds or less. They always smiled and made sure I had what I needed. I cannot compliment them enough.

Stayed in July 2025

Hard to complain, but pool was bit small if you'd want to be properly swimming

Size of the room was great, as are the location and staff

Stayed in March 2025

Bed was a tad firm for my liking but not uncomfortable. Floor was concrete and a little slippery at times

Great location to shops, marts etc. All within a decent walking distance. Staff could not do enough for you and will organize anything you want. the largest bath I have ever seen lol.

Stayed in October 2024

Big room, big swimming pool and very friendly stuff. Good location also

Stayed in June 2024

Nothing!

I visited from Japan. I had a relaxing time during my 4 night stay. I would like to especially thank the staff for their kindness towards my young son.

Stayed in December 2023

The pillows are so fluffy and the bed foam is so tough. Everything is perfect except for this. Maybe can consider changing pillows and beds.

We loved the place as it is serene and near to the nice eateries and shops. The staff were amazing and very hospitable.

Stayed in April 2023

spacious and nice pool

Stayed in February 2023

very tired, needs a refurb. breakfast was served in the room, was cold .

very large rooms with comfortable large bed. lovely staff

Stayed in January 2023

Nothing

Was a little tired looking but loved the location, enjoyed the the pool very much. The room offered everything we needed no complaints

Stayed in December 2022

the pool area was lovely but it could do with a little bit of maintenance

The peace and quiet. my room was amazing, so big and it had everything I could wish for. The staff on reception were so very friendly and helpful.

Stayed in August 2022

Excellent staff and location. Covid has hit hard and understandably not operating yet at full capacity and therefore not all services available.

Stayed in September 2022

Very spacious room and lovely central pool. It's quite convenient to be out and about for places to eat

Stayed in August 2024

aircon smell, room cleanliness

funky aircon smell. bath concrete wasnt finished so it had deep mould. shower had so many mosquitos and general stuffy smell to villa. otherwise it wouldve been great

Stayed in October 2023

air of neglect and in parts could do with a good clean. also Japanese restaurant next to hotel seemed to have a cut through that was right in front of our patio so didn’t feel private

I think it’s fair to say that covid hit this hotel hard and they are just starting to recover. the location is amazing. just a short stroll into town and loads of cool eateries on the doorstep. rooms are massive and AC was good. everything though is just a little tired and dirty. stains on sofa in room, torn bed sheets and musty smell to room .swimming pool biggest we have had in our mini tour but even there everything just needs a good scrub and all the excess furniture left to rot outside just isn’t a good look. Breakfast was good but current system is to order in morning and brought to room - was nice though so can’t complain. looking at past reviews this hotel has been amazing so hopefully they get it all sorted and give it a deep clean. enjoyed our stay but could be so much better

Stayed in March 2023

The Privilege Boutique clearly did not cope with the pandemic, it feels a bit left unattended. Breakfast is served in the room as the restaurant remained closed after the pandemic. The room is spacious enough but also here, a thourough clean is needed . Our advise... close it for a week or two and refresh completely. It is very well located.

Stayed in November 2022

Urgently needs renovation and cleaning Pool had many broken/missing tiles Water came through the front door when it was raining Sofa was disgusting Bed was worn out Look on door was broken/missing Plumbing of sink did not work Afternoon staff

Breakfast and coffee were great Morning staff was nice and helpful

Stayed in August 2022

The pool was very dirty and unusable. The breakfast was not on-sight, they took you to this cafe next door with very limited options - you could only choose 1 item for free on the list. Worst of all, every night of our stay there was a huge noise outside in this workshop garage next to the property - it started at 23:00 at night, and didn't stop until 2-3am. We asked the hotel / staff to see about the noise to make sure it doesn't happen again after the 1st night, but nothing was done. Without ear plugs it is impossible to sleep. You can tell the hotel is suffering from post coivd-19, so pity as reviews from stays before covid-19 were very positive.

Overall the room and the size of room were great. The location is also superb, within 10 minutes walk from pub street and the proper city centre of Siem Reap. The staff was also nice to us.

Stayed in August 2022

There are no comments available for this review

Stayed in June 2025

There are no comments available for this review

Stayed in May 2025

There are no comments available for this review

Stayed in February 2025

There are no comments available for this review

Stayed in December 2024

There are no comments available for this review

Stayed in August 2022

There are no comments available for this review

Stayed in February 2023

There are no comments available for this review

Stayed in January 2023