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Reviews of 72 Hotel & Spa

Quartier Bab Doukkala Derb Arset Aouzel n°72 , Medina, 40000 Marrakesh, Morocco

#305 of 1,304 hotels in Marrakesh

Guests' Choice

Review Score

Based on 105 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.4

  • Location

    9.4

  • Facilities

    9.2

  • Staff

    9.6

  • Value for money

    8.5

  • Free Wifi

    9.4

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Showing 1 - 25

  • Reviewed: June 3, 2025

    10
    Chic, luxurious Riad with wonderful staff
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    It was all wonderful.

    The breakfast was exceptional. The Road itself was so stunning and the staff were so helpful and accommodating. We will definitely be returning!

    Stayed in June 2025

  • Reviewed: May 13, 2025

    8.0
    Glamorous and fun teip
    • Leisure trip
    • Group
    • Deluxe Room XL
    • Stayed 5 nights
    • Submitted from a mobile device

    Our delux room was a little dark and had a very steep set of internal stairs. The staff moved us and were very helpful.

    The food and general accommodation was very good. Staff friendly and location great

    Stayed in May 2025

  • Reviewed: May 11, 2025

    9.0
    Excellent comfortable stay in a great location
    • Leisure trip
    • Couple
    • Deluxe Room XL
    • Stayed 3 nights
    • Submitted from a mobile device

    Not a lot of space to sit early evening as all tables laid for dinner

    Excellent location - great staff and room comfortable

    Stayed in May 2025

  • Reviewed: May 7, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Room XL
    • Stayed 4 nights
    • Submitted from a mobile device

    Include coffee and water with breakfast.

    Breakfast was amazing, very tasty and generous. The staff were kind and helpful, fantastic and couldn’t do enough.

    Stayed in May 2025

  • Reviewed: May 5, 2025

    10
    Amazing centrally located Riad, would very much recommend
    • Leisure trip
    • Couple
    • Junior Suite Terrace&Jacuzzi
    • Stayed 7 nights
    • Submitted from a mobile device

    Nil

    Central location Extremely helpful staff Great facilities Huge breakfast included

    Stayed in March 2025

  • Reviewed: April 30, 2025

    9.0
    A relaxing and a calm oasis in the heart of the Medina.
    • Leisure trip
    • Travelers with friends
    • Arte Suite Terrace&Jacuzzi
    • Stayed 4 nights
    • Submitted from a mobile device

    No alchohol

    Very calm and understated but comfortable and clean. The staff could not have been more helpful.

    Stayed in April 2025

  • Reviewed: March 22, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Room XL
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakafast was ok, on the last day we had eartly checkout, 20 mins prior to check out time and were only served cold pastry. Stairs in the room can be challengng cause of the steps. Were not able to try the restaurant nor the pool due to season. Definitely too pricey.

    Fantastic Riad in the heart of the Medina, beautifully furnished and designed. Extremely clean and also polite staff.

    Stayed in March 2025

  • Reviewed: March 17, 2025

    9.0
    Almost perfect!
    • Leisure trip
    • Group
    • Classic Double Room
    • Stayed 1 night

    I really wanted to give this place strong 10, but unfortunately, I can't, for two reasons. First, the spa treatment—specifically the massage—was disappointing. There was a lack of communication and skill (JUST SPA to be clear). It’s such a shame because the place itself is stunning. Still, it wasn’t a major issue. However, what we didn't like was the extremely loud noise coming from a downpipe located right behind our bed headboard. Around 5 a.m., we heard 6-8 flushes, sounding like we were lying under a waterfall. I'm not exaggerating—it was incredibly loud. It’s definitely a design flaw (room 9, by the way). We only stayed for one night, but if we had stayed longer, I would’ve definitely asked to switch rooms. Our second room was not only beautiful but also so quiet, so I take it as bad luck... Nerveless, overall we really enjoyed our short stay and thank you to everyone who made our stay memorable!

    Let’s be honest—the rooms and property are stunning! But what impressed me most was the personal welcome and farewell from the manager. The staff was exceptional—kind and attentive, from reception and helping with our bags to breakfast and poolside service. Their hospitality made us feel incredibly welcome. We particularly loved the rooftop pool, which we almost had to ourselves. The mountain views, comfortable furniture, and great music made it even more special. (Just a heads-up, no cocktails, only mocktails!)

    Stayed in March 2025

  • Reviewed: March 9, 2025

    9.0
    Total bliss
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Clean, beautifully designed, great staff, very well located in the Medina

    Stayed in March 2025

  • Reviewed: March 3, 2025

    10
    A stunning perfect Riad
    • Leisure trip
    • Couple
    • Deluxe Room XL
    • Stayed 3 nights

    Nothing really. The bed was a little hard. I didn't mind that but my wife mentioned it. Also the wifi in our room was patchy but fine in the courtyard. To be honest, switch off and relax.

    We loved every aspect of this amazing Riad. Nestled down a quiet alley away from the craziness of the Medina is this oasis of calm. From the moment you step in, the lovely welcoming staff, refreshing mint tea and biscuits and stunning courtyard, the Riad is simply superb. The staff are professional, attentive and always smiling! Breakfast was amazing with eggs, pancakes, a lovely selection of pastries and bread that changed every day. The roof terrace and connect restaurant are perfect if you just want a day to chill by the pool. Cannot recommend Riad 72 enough

    Stayed in March 2025

  • Reviewed: December 17, 2024

    9.0
    Everything was great but disappointed NO BAR and couldn’t get wine with dinner
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No bar .. was expecting a rooftop bar .. so had to leave the hotel to find one

    Staff and comfort

    Stayed in December 2024

  • Reviewed: November 27, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Junior Suite Terrace&Jacuzzi
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff are great, they really look after you and polite etc and talk to you on a personal level. The riad is close to the old city, it’s very safe and the staff can help arrange things if needed. Offers all the traditional morrocan things with a modern twist. Really lovely place

    Stayed in November 2024

  • Reviewed: November 12, 2024

    9.0
    Had the most memorable time here!
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The only change I would make is the shower head in the bath tub was too close to the edge so it was difficult to shower properly.

    The service was incredible and everyone was so nice to us! The room was amazing and especially be bathroom - it felt so luxurious. The entire property was beautiful and the pools were a great touch. Highly recommend everyone to stay here!

    Stayed in November 2024

  • Reviewed: October 21, 2024

    9.0
    Magical stay in the heart of Marrakesh.
    • Leisure trip
    • Couple
    • Junior Suite Terrace&Jacuzzi
    • Stayed 3 nights

    We had room 15, the suite with the private terrace and jacuzzi. We had breakfast on our private terrace every morning and it was magical. The staff were fantastic and so attentive. The room was incredible and we had a daily maid and turndown service which was such a treat. The hotel was fantastic value for money and the spa was also beautiful. They organised a morning tour for us in the Souk and a full day in the mountains on the Imlil valley tour which was one of the best tours I have been on. Can't wait to visit again and no question of where I would stay.

    Stayed in October 2024

  • Reviewed: October 7, 2024

    10
    A true oasis
    • Leisure trip
    • Family with young children
    • Deluxe Room XL
    • Stayed 3 nights
    • Submitted from a mobile device

    Wonderful staff, decor, attention to detail, location and staff

    Stayed in October 2024

  • Reviewed: September 28, 2024

    10
    Such a beautiful Riad and so peaceful! Staff were always so happy and accommodating!
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything! Great location but also very peaceful when you got back to the riad! Friendly staff and always so helpful! Gorgeous decor! Would definitely recommend and would love to come back!

    Stayed in September 2024

  • Reviewed: June 29, 2024

    10
    Outstanding across the board. Reasonably priced. There shouldn't be any reason to stay anywhere else
    • Business trip
    • Couple
    • Grand Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    That we had to leave!

    The staff were all so friendly and helpful. Really welcoming. The room is up there with the best we've ever stayed in. Attention to detail was outstanding. Every inch was just stunning to look at. Location is perfect to get around whilst being quiet and relaxing wherever you are in the building. Locals all very friendly and felt like a safe area. All the food and cocktails were up there with the best we'd had in town. Couldn't recommend this hotel enough. We stayed in the Grand Suite.

    Stayed in June 2024

  • Reviewed: June 24, 2024

    8.0
    Very Good
    • Business trip
    • Couple
    • Deluxe Room
    • Stayed 4 nights

    personal and authentic - and a big smile ! was exactly what I needed

    Stayed in June 2024

  • Reviewed: June 3, 2024

    10
    The most beautiful, perfect riad!
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing - it was perfect!

    Everything was perfect! We booked pick up from the airport through Stefania and it was very easy to find our driver who was absolutely lovely. The staff brought our bags from the drop off straight to the riad. We arrived quite early so had to wait a bit for our room which was no trouble at all as the staff came and washed our hands and made us the most delicious mint tea. Stefania sat down with us and explained everything about the riad and gave us some great recommendations for food and activities. We then explored the riad which was just so beautiful and picturesque. We had lunch next to the upstairs pool, the staff were so lovely and the food was delicious! We then settled into our room, it was very spacious and clean. The decor was beautiful. Everyday our room was stocked with fresh fruit and bottled water and at night we always came back to our bed made up and some treats! They even provide you with a phone that has telephone numbers for the staff saved in case you need any help while you are out or while in your room. We had the breakfast both morning which was so delicious, every course kept getting better and the service was perfect. We truly could have spent the whole trip at the riad and not even ventured out! Thank you everyone for the wonderful stay, we cannot wait to come back!

    Stayed in May 2024

  • Reviewed: June 2, 2024

    10
    Chic, beautiful location, inspiring decor, remarkable, attentive staff
    • Leisure trip
    • Group
    • Classic Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Nothing, it was perfect!

    The vibe was wonderful, furnishings and service was impeccable, very stylish and picture perfect, the rooftop was gorgeous! The staff was remarkably accommodating and available at all hours. Loved the on site spa, and the food at the restaurant was delicious! Splendid place to stay.

    Stayed in March 2024

  • Reviewed: May 29, 2024

    10
    Perfect location. Stylish, welcoming and comfortable.
    • Leisure trip
    • Travelers with friends
    • Classic Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing to add here.

    Great location. Nice mix of traditional Riad feel with modern flair. Hammam spa is a real added bonus too. So welcoming, knowledgeable and nothing too much bother. Fabulous cocktails, and impeccable service. Thank you Stefania and team for a truly magical and memorable stay. A real home from home. We will be back!

    Stayed in May 2024

  • Reviewed: May 29, 2024

    9.0
    Beautifully decorated Riad in the heart of the Medina
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted from a mobile device

    One thing to note, for those who are choosing this Riad for the pool/s, the ground floor pool is more decorative than functioning, so you can’t swim in it and the rooftop ‘plunge’ pool is really shallow. It’s not deep enough to swim in.

    My fiancé and I had a lovely stay at 72 Riad to celebrate my 40th birthday. The facilities are really beautiful and the staff are so attentive and polite. Especially Stefania, Mohammed and Khalid. Location is great as it’s really close to the Medina, attractions plus the main taxi point. As soon as you walk in to the Riad it’s like a quiet oasis

    Stayed in May 2024

  • Reviewed: May 27, 2024

    10
    I will definitely come back
    • Leisure trip
    • Couple
    • Junior Suite Terrace&Jacuzzi
    • Stayed 2 nights
    • Submitted from a mobile device

    I love everything

    Amazing

    Stayed in May 2024

  • Reviewed: May 23, 2024

    10
    Would go back to the 72 Riad in a heartbeat!
    • Leisure trip
    • Family with young children
    • Deluxe Room XL
    • Stayed 2 nights

    n/a

    Great variety of breakfast and staff were very friendly

    Stayed in April 2024

Showing 1 - 25

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