The room service. Special thanks to Moses.

Stayed in August 2025

Everything was excellent — special thanks to the receptionist (from the Philippines, though I forgot her name) and to all the restaurant staff, who were exceptionally kind and welcoming.

Stayed in August 2025

Atmosphere staff and location

Stayed in July 2025

Beach isn't the best for swimming. Room dining could be better.

Good overall and worth it, so clean and comfy, great for relaxing

Stayed in July 2025

It took a lot of time to get water etc to the room after calling guest services.

The staff and service both were exceptional- right from check-in to check-out t was smooth and seamless The food at the restaurants was top notch and the service also was superb We were a family of 4 including 2 small children 4 & 8. Everyone had a great time. Special mention to Mr. Ishrat & Mr. Khilesh for making our stay comfortable.

Stayed in July 2025

The room, 1522, was dated and although clean, had a non-fresh feel to it, especially the marble and tub in the bathroom and the telephone console on the desk. Unfortunately, housekeeping did not service our room after the first night despite us leaving the appropriate sign on the door for many hours combined in the morning and in the afternoon. It would have been nice to see our name on the TV-screen when we swung open the door, but was another gentleman who received the honours (and it remained like that during our entire stay). Room service lunch and the first night's Mauritian dinner buffet were perfect, but after experiencing pastries that were at least a day old and other items that should have been fresh or not over-cooked during breakfast, we decided not to sample any of the other restaurants the hotel has on offer for dinner and lunch. I do not intend to be unfair and probably would have scored a 9 if it was not for the room and the food. Yes, we booked at the lowest price offered through booking.com over a 3-week period; maybe it was the price for the not so fresh room, but it does not justify the food issues. Overall, the hotel was simply not up to the level that one expects for a 5-star and for the rates that we paid, not even for the 3-week lowest ones.

We were in awe upon arrival; check-in could not have been better by a super-professional Philipino staff member with that awesome Asean touch of hospitality, in a stunning reception/bar area. The outside was great, with 2 heated pools and plenty of grounds and beaches to relax; it never felt crowded. All staff were very welcoming, helpful and friendly, which deserves praise. And the free stay for our 6-year-old was a nice bonus.

Stayed in July 2025

Only negative was there were mosquitoes in room as we entered the room first time

Everything was as expected

Stayed in June 2025

I guess if I had to be picky, I got kicked out from the Mediterranean restaurant, bcoz my shorts were too short. 😄 And the beach wasn’t that nice

The property was really great. Loved it. Don’t understand why the rating was below 9. I could easily give it above 9.5. The staff were helpful, super friendly. Everybody just greets you with smile. Help you with everything. The room was nicely decored, clean, quite decent. For the location, it’s not far from Port Louise. Ala Carte breakfast from the Mediterranean restaurant was a plus. Good choices. And I had great Indian dosa with masala at the buffet breakfast, which was included in the booking price. They even provide free kayaking, and other water activities. Friday evening, there was free Sega music and dance show. I’m happy with basically everything. Awesome experience

Stayed in June 2025

No major issues. Small mosquitoes are present throughout, including in the restaurant. It would be great if management could address this with repellents.

The staff, always well-groomed and greeting with smiles, created a warm and welcoming atmosphere. Mr. Kelvin, the front desk manager, was exceptionally helpful and attentive to our needs. The cuisine at Sensoi and Vedha, the main restaurants, was delightful. The property boasts tranquil sunset views and the calming sound of Indian Ocean waves. The rooms were spacious and comfortable.

Stayed in June 2025

There is no great snorkeling to do from the beach ; you have to take the boat during the organized tours and then it’s okay but not great. it’s more a “beach lover” place than a “water lover” location. Then there is the whole resort thing of having to book and plan activities in advance instead of spur-of-the moment decision, it may be your cup of tea or not.

Excellent beachfront location, the water edges have been nicely designed and it’s a pleasure to stroll on the private beach. Very nice and helpful staff. Many water activities are free ; you have to walk to the boat house. The room is very comfortable and (when I was there) very quiet. We tried 2 of the 3 restaurants (Indian and East Asian) on site and while it’s pricey (resort style) the food is good

Stayed in June 2025

Honestly, there wasn’t anything we didn’t like. Everything was well thought-out, and the staff truly made our experience seamless and enjoyable.

We had a truly memorable stay at the InterContinental Mauritius Resort in Balaclava. The entire team was warm, welcoming, and attentive from start to finish. A special thank you goes to Kevin Ritmoo, the Head of Guest Relations and Chief Concierge, who was extremely kind to us and went above and beyond throughout our stay—his professionalism, warmth, and knowledge really made a difference, and he is a real asset to the hotel. We were also very grateful for the help from Joy at reception, who made our check-in smooth and pleasant, Vimal, who took great care of our luggage on arrival and departure, and Kilesh, who gave us a thorough room tour and explained all the facilities clearly. Our room was spacious, beautifully designed, and had a lovely jacuzzi with stunning views. The bedding was incredibly comfortable, and we really appreciated the luxurious Byredo amenities. The breakfast buffet was excellent with a wide variety of high-quality options, and the beachfront setting is just breathtaking—calm, relaxing, and perfect for a peaceful getaway.

Stayed in June 2025

The beach and ocean are not really good for swimming, as there are quite a lot of corals and waist-deep water.

It’s very beautiful and nice hotel with amazing territory.

Stayed in May 2025

None

Nice hotel with long beaches and all facilities. It has a buffet and 3 restaurants (Mediterranean, Asian, and Indian) and the restaurants are good. It also provides complementary water activities (Snorkelling, water skiing, wind surfing, etc.) and other trips at additional costs. We also saw a small house that was for the kids. Basically you can just go and the hotel can provide all activities. We also tried the SPA and it was really nice

Stayed in April 2025

Room was nice and balcony was perfect place to relax and look over the sea. The restaurants were all really good and good value for money. Many sun beds by the pool and sea. My daughter was so excited

Stayed in April 2025

The hotel did not put me into a twin room with 2 single beds as per my booking. However the sofa bed was made up for my son, so it still worked out ok. We had some problems with 🐜 ants. The house keeping were trying to assist. Being on the ground level and so close to the beach I understand ants can be a problem.

Location - interesting beach with rocks, losts of fish in the water and crabs on the beach. Great Views and faciliaties. Helpful and friendly staff. Ladies at the spa were very professional.

Stayed in April 2025

There are some stones on the beachfront, but no worries – you can request water shoes at the boat house, which made everything easy and comfortable.

Our stay at this hotel was absolutely amazing – a perfect mix of relaxation, fun, and unforgettable moments. My wife, our child, and I felt so well taken care of from the moment we arrived. The Kids Club was a true highlight – our little one loved every second there, and it gave us time to relax knowing they were in good hands. We also loved the complimentary water activities, especially snorkeling, which was an incredible experience. One of the most touching moments was when the team surprised us with a beautiful birthday cake for my wife – such a thoughtful gesture that made her day extra special. We were truly moved by their attention to detail and care. Special thanks to the pool bar team, who kept our cocktails fresh and ready with smiles and great service every day. And the live music in the evenings was the perfect way to end each day – relaxed and full of good vibes. We left with full hearts and amazing memories. Highly recommend this hotel to anyone looking for a family-friendly getaway with top-notch service and a personal touch.

Stayed in April 2025

Food did not meet our expectation except the last night when we had dinner at the Noble House. The buffet, breakfast and room service were not as good.

hotel is nice with facilities, great beach and views.

Stayed in April 2025

no long beach and rocky sea

The Night vibse and the lights of the side walk , as well as the live jazz in the dinner

Stayed in April 2025

Room was nice and balcony was perfect place to relax and look over the sea. The restaurants were all really good and good value for money. Many sun beds by the pool and sea.

Stayed in April 2025

The Intercontinental Hotel offers a fantastic atmosphere, ideal for both relaxation and adventure. The staff are exceptionally welcoming and helpful, adding a personal touch to the stay. Water sport activities are top-notch, with plenty of exciting options. The entertainment adds a lively vibe to the evenings, and the spa is a true haven of relaxation. A memorable and enjoyable experience from start to finish.

Stayed in March 2025

There is very little option for food in Jain in Room Dining and even in vega Restaurant.

Housekeeping Team is very good Mr.Laxman Housekeeper has provided full service.

Stayed in February 2025

seafood dinner choices

rooms, beach

Stayed in January 2025

Everything was perfect. I loved every minute and would recommend it to others for sure.

Stayed in February 2025

The beach is not the best for swimming The staff is not the best professional to deal with

The activities The night show

Stayed in February 2025