We stayed at a 2 bedroom suite for 4 adults and 1 kid. The room was spacious and location was a short walk from KLCC park and Suria Mall.

Stayed in July 2025

Checking-in was very late and waiting almost more than 3 hours to get the room, and checking out also took long time. There is no restaurant inside the hotel, you have to go out.

The location and clean

Stayed in August 2025

Room services did not pick up their phone when we called,we had to call multiple times,I hope they improve on that.

The location is great,we got complementary breakfast throughout our stay,we also got a complementary room upgrade. The place is great for kids,well worth the money.

Stayed in August 2025

The toilet lacked ventilation. Had a certain smell. Had to shut the door immediately so it doesn't wreak to the bedroom. Checked in at night, looks like it was understaffed that she couldn't cope and all were manually written receipts so it took a while. Didn’t expect that from a 5 star hotel apartment.

Location was good. Spacious. Floor like underneath the small coffee table and below the living room mirror were dusty.

Stayed in August 2025

Bad odour from the toilets and strong cooking smell. Also, I had to request for the stinky pillows to be charged.

Location

Stayed in August 2025

There are some towels the previous guests used in the laundry basket and they are forgotten to deal with…

Great location and comfy place with full equipped kitchen and tableware. Queen-size bed with double-layer mattress is the best!

Stayed in August 2025

I had an emergency and needed to go back to country, I told them I wanted to check out 2 days before and I asked for at least one night refund they rejected my request

Location is perfect

Stayed in July 2025

The location was great but definitely should call for cab an hour or earlier if youre in a rush during peak hours as it was very jam. It took one hour just for my grab to arrive.

The room was spacious, the facilities were clean and staffs were friendly. Excellent service was provided during arrival and depature as well.

Stayed in July 2025

Breakfast menu very limited and location

Location and rooms design

Stayed in July 2025

That there was no room for late check out up to 3 PM and we have to leave @ 12 PM. Also the room furniture was standard and only one room overlooking the Main Street

The location was great within 5 mins walk to the twin towers.

Stayed in July 2025

nothib nice lovely happy with stay there

location the best close to klcc also mall bavlion arab street behing hotel to much nive food there

Stayed in July 2025

The room service wasn't that good

The location

Stayed in July 2025

1. Their restaurant was under renovation so we had to go to another restaurant in the next building. Very limited spread and not too many options. They didn’t provide a take away cup for tea or coffee. You had to consume everything inside the restaurant. 2. The property seemed quite old and it showed. 3. The rooms were not sound proof. Even though we were on the 15th floor we found hear the traffic and police sirens in the middle of the night which disrupted our sleep every night 4. The towels were worn out and it showed

The location

Stayed in July 2025

Easy walk to shopping centres. Very comfortable accommodation with great parking facilities.

Stayed in June 2025

The room keys needs to be programed almost daily and some times more than once aday.

Location Friendly staffs Spacious

Stayed in July 2025

Breakfast was simple but adequate.

Centrally located. Big rooms with well equipped kitchen and seating area. Huge bed.

Stayed in June 2025

The traffic-jam surrounding the hotel. Need to know before hand from the staff the correct time to book a cab/GRAB before leaving for your next destination from the hotel.

Perfect location to stay in Kuala Lumpur city as every iconic location sites are 5 - 10 minutes walk from the hotel. The reception staff were very helpful and friendly.

Stayed in July 2025

I arrived there about 10mins earlier and I had to wait for inspections of the room they said for almost another 25mins. Nevertheless, they didn't rushed me out for check out, I check out with approximately the same timing as how I got the keys late which is very good. Hence, that pretty much sums up of nothing much that I don't like here. Wish I got more time to book for another night, 1 night is not enough apparently 😂

I like how clean the place and how much of convienient it is to walk in just 5 mins distance away from the twin tower. Its also 8 mins away to reach TRX by car, which I love.

Stayed in July 2025

AC is not cold at night. There is weird smell from the washroom all the time.

The location is perfect. The furniture is cozy. The room is quite large. The staff are attentive and helpful.

Stayed in July 2025

Good size apartment Great location

Stayed in June 2025

Waited for more than 30 minutes to check in. There were only two front desk officers and perhaps due to the paper works or calls, the waiting time was really long and the lobby was crowded. Hot water shower facilities were not always available and we had to call the technician for assistance each and every time before our shower time. During the previous stay, i chose the payment on arrival so there was no issue. This time I paid to booking.com when I made the booking as booking.com offered some discounts but it seems that the property (or the front desk officer) was not well aware of the discrepancy between the payment amount and the actual amount charged by the property due to the discount.

Early check in, comfortable stay, spacious room, easy check out process. The staffs are attentive.

Stayed in June 2025

Breakfast was very poor. It should be definitely be improved.

The amenities are good and location is very close to twin towers.

Stayed in June 2025

I would appreciate it if the front desk staff, particularly the senior gentleman, could adopt a more welcoming and friendly demeanor when greeting guests. A warm and approachable attitude can really set a positive tone for the rest of the visit.

Stayed in May 2025

Some traffic noise might affect light sleepers.

Paid at hotel rate but got a super spacious apartment, which is clean, new with modern design. Very comfortable throughout my stay. Hotel Staff are helpful, welcoming and accommodating.

Stayed in June 2025