Jalan Hiliran, 20300 Kuala Terengganu, Malaysia
#43 of 66 hotels in Kuala Terengganu
Guests' ChoiceBased on 611 hotel reviews
6.9Cleanliness
7.1
Comfort
7.1
Location
8.4
Facilities
7.0
Staff
8.1
Value for money
7.3
Free Wifi
7.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: September 2, 2022
Zuliani
MalaysiaFurniture was old.my bed have crack.all the table,wardrobe & sofa was out of dated!the sink,toilet uhhh...please upgrade all that for the future..
Breakfast was great!!
Stayed in September 2022
Reviewed: September 1, 2022
Tengku
Malaysiatv
Stayed in September 2022
Reviewed: August 29, 2022
Nae
MalaysiaStaffs did not wear mask Aircond is noisy No Nasi Dagang for breakfast
Hot shower with perfect pressure. Plenty of parking space Quick check in and out Comfortable bed Friendly staffs
Stayed in August 2022
Reviewed: August 21, 2022
Zulida
MalaysiaThe bathroom's walls need cleaning.. if this is well cleaned, the stay could have been perfect.
The staffs at the counter were helpful. Rooms clean. You dont get lost in the hotel as it is small. The riverview is excellent from the cafe during breakfast. Breakfast has mixed dishes of western & Malaysian..
Stayed in August 2022
Reviewed: August 15, 2022
Hasneeda
MalaysiaDifficulty in flushing the toilet bowl.
Friendly staff. The food is nice. Convenient location and a breathtaking view.
Stayed in August 2022
Reviewed: August 14, 2022
Aina
MalaysiaJust an old hotel.
It is good.
Stayed in August 2022
Reviewed: August 9, 2022
Haslina
MalaysiaThe location was great, it is in the middle of town..going to pasar kedai payang was so easy by grab. The food was nice.
Stayed in August 2022
Reviewed: August 9, 2022
Ahmad
MalaysiaNo swimming pool🫣🥴
Nice location by the river with good view😁
Stayed in August 2022
Reviewed: July 25, 2022
Amirruddin
MalaysiaFreezer not function. Also guest not offered lower rate if do not want to have breakfast.
Very good location near riverside. But probably they have different rate for room facing the river. Breakfast is good but can improve with 1 or 2 local dishes such as having nasi dagang. Internet also very fast. Paid by debit card, no deposit required.
Stayed in July 2022
Reviewed: July 22, 2022
Muhd
MalaysiaThe Air conditioning slow
The room is big. Comfortable
Stayed in July 2022
Reviewed: July 18, 2022
Radin
MalaysiaTelevision no clear signal. Only 2 signal was clear
View, breakfast, glass lift
Stayed in July 2022
Reviewed: July 12, 2022
Zurina
MalaysiaTuala dah terlalu buruk dn berbulu koyak² ditepi
Location these best bcos near to town
Stayed in July 2022
Reviewed: July 11, 2022
Nor
MalaysiaGood location
Stayed in July 2022
Reviewed: July 11, 2022
Adil
MalaysiaThere were ants all over the rooms which was quite uncomfortable.
location and breakfast was good.
Stayed in July 2022
Reviewed: June 19, 2022
Noraini
MalaysiaCondition of the bed. The bed feel sloppy. Sakit pinggang
River view
Stayed in June 2022
Reviewed: June 13, 2022
Nur
MalaysiaWater is very cold, old furniture
Breakfast is excellent, a lot of choices, great taste
Stayed in June 2022
Reviewed: June 12, 2022
Noor
MalaysiaThe view
Stayed in June 2022
Reviewed: June 11, 2022
Ainol
MalaysiaParking limited n unorganised.
The view n scenery.
Stayed in June 2022
Reviewed: May 12, 2022
Mohamad
MalaysiaView n breakfast
Stayed in May 2022
Reviewed: May 9, 2022
Rubiyah
Malaysianot very clean. housekeeping forget to give complimentary bottled water, sometime forgot to give soap. did not wash used cups.
location is good. very near the market pasar payang
Stayed in May 2022
Reviewed: May 6, 2022
Osman
MalaysiaWas given smoking room. Room not partially clean, no top up pf water, tissue. Toiletries etc. Staff etiquette /front desk need improvement and training.
View - river and Seaview.
Stayed in April 2022
Reviewed: April 30, 2022
Ahmie83
MalaysiaThis review is hidden because it doesn't meet our guidelines.
Reviewed: April 17, 2022
Nurul
MalaysiaFridge disfunction.There's water drop from the bathroom ceiling (maybe from aircond).I'm having problem with the access card.
Affordable price. Strategic location.
Stayed in April 2022
Reviewed: April 2, 2022
Nur
MalaysiaNeed to improve and upgrade the facilities
Breakfast and location
Stayed in April 2022
Reviewed: April 2, 2022
Noredah
MalaysiaThe breakfast is delicious. Need to have more varieties of traditional kuih.
Stayed in March 2022
Ocean City, USA
Bagnaia, Italy
Ischgl, Austria
Killeen, USA
Montauk, USA
Alleppey, India
Xiamen, China
Skovby, Denmark
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content