Hartenstraat 8, Amsterdam City Center, 1016 CB Amsterdam, Netherlands
#37 of 474 hotels in Amsterdam
Guests' ChoiceBased on 101 hotel reviews
9.1Cleanliness
9.4
Comfort
9.4
Location
9.9
Facilities
9.2
Staff
9.3
Value for money
8.1
Free Wifi
9.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: July 12, 2025
Joy
SwitzerlandNothing
Good Location, comfy beds, really clean and the owner is really kind!
Stayed in July 2025
Reviewed: June 4, 2025
Teresa
United StatesThe place was great and we don't have many complaints! It was a little tough to spot as we arrived late in the evening as there was some construction happening and the sign was blocked by scaffolding.
The room was spacious and homey. This was our second stop on a 2 week trip, and It was the perfect place for us to take a load off and relax after a busy week and a half. The bedroom is cozy, and the beds are extremely comfortable. We certainly had no issues getting a full night's rest. The location is central and about 10-15 min walk from any of the main attractions/ the central train station. It was our first time visiting Amsterdam, and we had no issues navigating to any of the places we needed to go. Just outside of the hotel, there are plenty of cute boutique stores, cafes and brunch spots. The host is lovely and willing to give tips of where to go and super accommodating! Check in was also super simple and she sent us instruction ahead of time. We were able to get in, no problem.
Stayed in May 2025
Reviewed: May 16, 2025
Peter
AustraliaNothing.
Beautifully clean on arrival, very spacious and great location for exploring Amsterdam.
Stayed in May 2025
Reviewed: May 13, 2025
Virginia
AustraliaGreat location, Merel was a really friendly and helpful host
Stayed in May 2025
Reviewed: April 27, 2025
Alison
AustraliaFront suite was quite noisy being close to the street.
Stayed in April 2025
Reviewed: April 24, 2025
Claire
United KingdomNothing
It was spacious and quiet which is lovely when you need to relax from the hustle and bustle of the main city centre. The location is perfect, a 5 minute walk to Dam square and 10 min walk to the train station. Merel is a lovely host and very accommodating
Stayed in April 2025
Reviewed: January 27, 2025
Rodotheou
CyprusTV need an upgrade 🫣 Not much variety in channels 😇 Bit noisy wooden stairs 😱
Convenient location, Comfortable Spacious appartment. Friendly Landlady Strongly recommended & suggested.
Stayed in January 2025
Reviewed: December 2, 2024
Jennifer
United StatesNot a bad thing but something to be aware of is the shower is on the way to the bedroom without a door. No big deal to us but something to note.
Merel was so kind and helpful making sure we had what we needed and making recommendations. The location was ideal for walking/shopping and close to cafes. The room was large and beautiful. Beds were so comfortable.
Stayed in November 2024
Reviewed: November 20, 2024
Lorenzo
ItalyThanks to Merel, a fantastic host. All together one of the best accommodation in Amsterdam
Stayed in November 2024
Reviewed: October 22, 2024
Kamran
EcuadorOver priced
Location
Stayed in October 2024
Reviewed: October 9, 2024
Anna
BoliviaPerhaps have an iron and the sound proofing from the room above.
The amount of space
Stayed in October 2024
Reviewed: September 29, 2024
Elan
United StatesFabulous stay! Beautiful, comfortable, clean and spacious rooms. All the necessities plus a coffee maker and stocked mini fridge. Perfectly set away from the hoards of tourists while remaining centrally located. Easy to get to everything one would want to see or do. Merel is lovely, accommodating, and a gracious host offering assistance, local suggestions and guidance, help with dinner reservations, and even loaning us much appreciated umbrellas for the torrential downpour.
Stayed in September 2024
Reviewed: August 22, 2024
Danielle
United StatesEvery single thing. Spotlessly clean, comfortable, perfect accommodations.
I can’t praise this location enough. Perfectly located in a charming, central location. Felt comfortable, safe, cozy and taken care of.
Stayed in August 2024
Reviewed: August 14, 2024
S
United StatesGreat location and facilities. No complaints.
Stayed in August 2024
Reviewed: July 26, 2024
Martin
United KingdomExcellent location, and the host, Merel was very friendly and helpful throughout our stay.
Stayed in July 2024
Reviewed: June 18, 2024
Mehtap
TurkeyNothing
The location of the hotel is great. It is completely located in the heart of Amsterdam. It has a huge hall. Everything was clean.
Stayed in May 2024
Reviewed: June 4, 2024
Cara
United StatesSecond time staying at Hotel IX and again we had an amazing stay! The location is amazing, the rooms our delightful and Merel is just wonderful.
Stayed in June 2024
Reviewed: June 3, 2024
Floris
SwitzerlandThe door code system is a bit getting used to, but actually works fine and adds flexibility on check-out day. The overhead flights to / from Amsterdam airport during the day were a bit annoying, but it seems to be a general issue for the area depending on the wind direction.
Very nice, apartment style, serviced suite. Clean, modern, well-maintained. Free beverages included. Very good shower facility. Loved the comfortable bed. Great location in the middle of the Jordaan area. Walking distance to major areas or close to public transportation. The host, Merel, was super friendly and helpful with tips on restaurants and cafes in the area. Best bakery, lunch and coffee. Also, very helpful and flexible on check-in and check-out.
Stayed in May 2024
Reviewed: May 31, 2024
Leslie
AustraliaThe stairs were very steep for 70 year olds but with help with our luggage by staff we were able to manage. Front door pad a little tricky but everything’s else was very very good.
The property was well located fairly quiet in the evenings, staff were amazing, the room was big which was great and the bed very comfortable.
Stayed in May 2024
Reviewed: May 28, 2024
Riccardo
ItalyNo permanent staff but very responsive and helpful over text
Great location and room design and confort
Stayed in May 2024
Reviewed: May 27, 2024
Debbie
United Kingdomwhat an amazing gem!! thanks you Merel we absolutely loved our time at your hotel x great location x wonderful accommodation x had such a nice time xxx we will definitely be back xx 😘
Stayed in May 2024
Reviewed: March 13, 2024
Tom
United KingdomNothing
Great layout, very spacious
Stayed in March 2024
Reviewed: March 9, 2024
Michael
United StatesNothing
Everything
Stayed in March 2024
Reviewed: December 23, 2023
Li
United StatesThe access to the hotel and the room was less than satisfactory. The key pad is in an inconvenient location and did not work at all. It was very frustrating. Other than that it was great.
Stayed in November 2023
Brussels, Belgium
Saint-Quentin-sur-Isère, France
Jounieh, Lebanon
Weatherford, US
Vigo di Fassa, Italy
Ottawa, Canada
Gaillac-dʼAveyron, France
Rome, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content