Skip to main content
  1. Hotel reviews homepage
  2. Nepal hotel reviews
  3. Kathmandu hotel reviews
  4. Reviews of Hotel Shanker-Palatial Heritage Kathmandu

Reviews of Hotel Shanker-Palatial Heritage Kathmandu This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Lazimpat, Lazimpat, 44600 Kathmandu, Nepal

#162 of 370 hotels in Kathmandu

Guests' Choice

Review Score

Based on 740 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    8.9

  • Facilities

    8.4

  • Staff

    8.9

  • Value for money

    8.4

  • Free WiFi

    8.1

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: April 22, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Double Room - Early Check-in & Late Check-out by 2 Hrs
    • Stayed 4 nights
    • Submitted from a mobile device

    The location is close to Thamel but to far for to walk.

    All staff are very nice and helpful. Lovely pool and garden. Every day wedding ceremony. It's a predistinated location for that. They have so many different room types, you should check it before you take one. I payed a little bit more than I booked and got a small suite on the ground floor, was very nice

    Stayed in April 2024

  • Reviewed: April 13, 2024

    8.0
    2nd stay with family
    • Leisure trip
    • Family with young children
    • Family Room - Early Check-in & Late Check-out by 2 Hrs
    • Stayed 4 nights
    • Submitted from a mobile device

    Breakfast needs massive improvement - both in options & quality as well as speed of delivery after order in placed.

    Location. Hotel people.

    Stayed in April 2024

  • Reviewed: April 2, 2024

    7.0
    Charming hotel, a bit dated.
    • Leisure trip
    • Family with young children
    • Family Room - Early Check-in & Late Check-out by 2 Hrs
    • Stayed 3 nights
    • Submitted from a mobile device

    Our room had very poor ventilation and the bathroom was very small

    The hotel has beautiful architecture, is spacious but old.

    Stayed in April 2024

  • Reviewed: April 2, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Deluxe Single Room - Early Check-in & Late Check-out by 2 Hrs
    • Stayed 5 nights
    • Submitted from a mobile device

    -location

    -garden -staff

    Stayed in March 2024

  • Reviewed: February 11, 2024

    9.0
    I am very satisfied with the service provided by Shanker Hotel.
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room - Early Check-in & Late Check-out by 2 Hrs
    • Stayed 6 nights
    • Submitted from a mobile device

    Booking process over the internet was a little more difficult than expected.

    Personnel was cordial, warm and diligent. The dishes/meals were varied, fresh, tasty and well prepared. Facilities were clean and ordered.

    Stayed in February 2024

  • Reviewed: February 6, 2024

    8.0
    The building is very nice, love the interior in lobby. Breakfast was ok. Walking distance to Thamel and near the hotel a
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room - Early Check-in & Late Check-out by 2 Hrs
    • Stayed 5 nights
    • Submitted from a mobile device

    Loud renovation noise during the day

    All the staff are very helpful, help booking the taxi and giving suggestions about sightseeing around the city.

    Stayed in February 2024

  • Reviewed: February 5, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Suite - Free Airport Transfers, Early Check-in & Late Check-out by 2 Hrs
    • Stayed 2 nights

    We had problems unlocking our door using the keycard during the first night, but this was resolved by the second day of our stay. Good response time by the staff.

    Gorgeous architecture and decorations, truly a palace-like location Excellent breakfast Excellent service from staff Very clean throughout the property Air conditioner, television and other appliances were quite new and worked well

    Stayed in January 2024

  • Reviewed: January 10, 2024

    9.0
    Fantastic stay
    • Leisure trip
    • Travelers with friends
    • Deluxe Twin Room - Early Check-in & Late Check-out by 2 Hrs
    • Stayed 3 nights
    • Submitted from a mobile device

    Our room and some public areas were very hot (the heating was set high) but everything else was excellent.

    A lovely hotel. The staff were so friendly and helpful. Gorgeous pool and the restaurant area is good. The room we had was a little less luxurious than the lobby but to be expected in an old building. The room was still very comfy and clean with a lovely hot shower. Location was good - a short drive or a 20 minute walk (on a very busy but generally safe road) from Thamel for restaurants and shopping.

    Stayed in January 2024

  • Reviewed: January 7, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room - Early Check-in & Late Check-out by 2 Hrs
    • Stayed 3 nights
    • Submitted from a mobile device

    Wifi room didn't work for the whole holiday because my room (at the lower floor) was too far from the main router as receptionist said. So I spent a lot of time in the common areas to use it, this was a bad disadvantage supposing this was a 4 stars hotel.

    Staff was always frendly and helpful, they helped me finding a taxi driver to explore the city. They also let me to have an early check in at 9.00 am

    Stayed in January 2024

  • Reviewed: January 5, 2024

    9.0
    a confort way to start seen Nepal
    • Leisure trip
    • Solo traveler
    • Deluxe Single Room - Early Check-in & Late Check-out by 2 Hrs
    • Stayed 4 nights
    • Submitted from a mobile device

    It is a over 100 years property… if you are used to more modern constructions you may feel the window a bit narrow, the gym could be bigger… however the room was newly renovated, the staff is nice and I realized I was getting all I was paying for

    it used to a palace full of history about Kathmandu and Nepal. The staff is extremely polite! The breakfast is good, you find varieties and timing is very flexible.

    Stayed in January 2024

  • Reviewed: December 21, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room - Early Check-in & Late Check-out by 2 Hrs
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing specific

    Old charm, spacious, comfortable and well modernised

    Stayed in November 2023

  • Reviewed: December 20, 2023

    9.0
    Such a short stay did not get to meet much of the staff
    • Leisure trip
    • Couple
    • Deluxe Double Room - Early Check-in & Late Check-out by 2 Hrs
    • Stayed 3 nights
    • Submitted from a mobile device

    Beautiful room stunning building lots to see breakfast was grand. Lovely pool and garden .

    Stayed in December 2023

  • Reviewed: December 18, 2023

    8.0
    Great value for money
    • Leisure trip
    • Solo traveler
    • Deluxe Single Room - Early Check-in & Late Check-out by 2 Hrs
    • Stayed 5 nights

    Alcohol costs in the bar are very high.

    The Swimming pool and garden.

    Stayed in October 2023

  • Reviewed: December 10, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room - Early Check-in & Late Check-out by 2 Hrs
    • Stayed 1 night
    • Submitted from a mobile device

    Staff were very helpful. I requested for baby breakfast to be cooked because by baby only eat ready made porridge and kitchen staff they did cook for her. Lovely stay with lovely location.

    Stayed in December 2023

  • Reviewed: December 7, 2023

    9.0
    I enjoyed 2 night 3 days through out. Staffs were very supportive, helpful & kind . Taking about environment . It’s
    • Leisure trip
    • Couple
    • Deluxe Double Room - Early Check-in & Late Check-out by 2 Hrs
    • Stayed 2 nights
    • Submitted from a mobile device

    Staffs are so supportive & helpful.

    Stayed in December 2023

  • Reviewed: November 22, 2023

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Deluxe Twin Room - Early Check-in & Late Check-out by 2 Hrs
    • Stayed 2 nights
    • Submitted from a mobile device

    Rather small room with a small window. Staff showed not a warm or welcoming attitude. 12' from Thamel by feet, but you have to cross several streets with heavy traffic.

    Old building, nice garden. Interesting breakfast hall.

    Stayed in November 2023

  • Reviewed: November 22, 2023

    9.0
    Highly recommended
    • Leisure trip
    • Family with young children
    • Deluxe Double Room - Early Check-in & Late Check-out by 2 Hrs
    • Stayed 2 nights
    • Submitted from a mobile device

    Would be great if rooms could have a small sink-bench with plates, cups, glasses, bowls, microwave, and cutleries.

    Room structure was great. Living room, bedroom, luggage area, and bathroom in excellent condition. Breakfast arrangement, great. Customer service, perfect.

    Stayed in November 2023

  • Reviewed: November 20, 2023

    9.0
    Good well run hotel.
    • Leisure trip
    • Group
    • Deluxe Single Room - Early Check-in & Late Check-out by 2 Hrs
    • Stayed 1 night

    Everything was fine.

    A lovely well run hotel set in it's own gardens. Staff very accommodating and a good breakfast. I have stayed here twice and this time I had one of the refurbished rooms which was very pleasant (the bathrooms have been fully modernised). It's easily within walking distance into the city centre and there are several perfectly good local restaurants literally minutes outside the front gate. I had an early checkout (0430) and was offered a breakfast box without needing to request it, thanks guys :-)

    Stayed in October 2023

  • Reviewed: November 16, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Deluxe Single Room - Early Check-in & Late Check-out by 2 Hrs
    • Stayed 1 night
    • Submitted from a mobile device

    Way to Thamel is along noisy roads with a lot of trafic and reqires multiple crossings.

    Nice pool area

    Stayed in November 2023

  • Reviewed: November 14, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Double Room - Early Check-in & Late Check-out by 2 Hrs
    • Stayed 1 night

    Food choice for guests from the sub continent is limited. Was not happy with the breakfast.

    Very nice hotel, clean and a nice lawn in front. Polite staff.

    Stayed in November 2023

  • Reviewed: November 9, 2023

    8.0
    Consistent with its website - as expected
    • Leisure trip
    • Solo traveler
    • Deluxe Single Room - Early Check-in & Late Check-out by 2 Hrs
    • Stayed 1 night
    • Submitted from a mobile device

    Cost -

    Friendly staff Good Location - close to Thamel Good quality room - bathroom & shower with proper hot water .

    Stayed in November 2023

  • Reviewed: November 7, 2023

    8.0
    lovely, high end hotel
    • Leisure trip
    • Group
    • Deluxe Single Room - Early Check-in & Late Check-out by 2 Hrs
    • Stayed 1 night

    the construction in the hallway

    The pool was fabulous and the breakfast buffet was impressive.

    Stayed in October 2023

  • Reviewed: November 4, 2023

    7.0
    A great escape from the hustle and bustle of Katmandu
    • Leisure trip
    • Family with young children
    • Family Room - Early Check-in & Late Check-out by 2 Hrs
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was very oldish designed

    The pool

    Stayed in October 2023

  • Reviewed: October 30, 2023

    8.0
    Value For Money Heritage Property with large Landscape
    • Business trip
    • Group
    • Deluxe Single Room - Early Check-in & Late Check-out by 2 Hrs
    • Stayed 4 nights

    The Property is Aged and needs a Major Overhaul if they want to survive the upcoming competition from the new Property which are coming up in the vicinity.

    The Ambience is good and has excellent Property Ground which makes it a pleasant stay for Work and / or Holiday.

    Stayed in October 2023

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties: