My double bed was 2 singles pushed together. It wouldn't have been too much of an issue but there was a gap and level rise between them so it felt awkward

Everything smells really good. Walk into the lobby, it smells good. Walk into the lift, it smells good. Walk into your room, it smells good. Really cute art style and decoration, lovely lighting in your room, modern facilities. Absolutely superb location

Stayed in August 2025

n.a.

Nice, stylish hotel and room! Cozy and comfortable

Stayed in August 2025

The room was on the top floor with a nice view, very big and so beautiful in terms of design! We wish we could have stayed longer :) The front desk staff was really nice as well!

Stayed in June 2025

Nothing

Everything was perfect.

Stayed in August 2025

Nothing to complain about

I had such a great stay at Brown’s Hotel in downtown Lisbon. The lobby is stunning – elegant without feeling stuffy – and it instantly makes you feel like you’ve picked the right place. The real highlight, though, was the staff. Everyone was warm, professional, and genuinely attentive to what guests need. Bruno, in particular, was very helpful – he managed all my last-minute extensions so smoothly at the best available rate and made sure everything worked out in the most convenient way possible. It’s rare to find a hotel that’s both beautiful and run by people who clearly care. I’ll definitely be back next time I’m in Lisbon.

Stayed in July 2025

There was no breakfast but the cafe around the corner owned by the same company was great.

The room was fantastically comfortable, great bed, soundproof, with powerful shower.

Stayed in August 2025

Nothing to complain about at all.

The property was excellent. Great location. Rooms were a little small but perfectly reasonable for a city centre hotel. It was clean. Nice and modern. Staff were great. Overall a great stay.

Stayed in August 2025

Unfortunately there were constructions happening at the building opposite of the hotel that starts at 7 am which was a bit annoying and you can hear others in the hallway. Everything else was excellent, we really enjoyed our stay there.

The location is excellent - its in the middle of the city center and well connected. The staff was very friendly and helpful and was always ready to answer our questions and concerns. The room was very clean and comfortable - the bed was super comfortable and the AC was very good for those hot summer nights. They had a small little gift for us at the beginning of our stay which was very sweet.

Stayed in August 2025

-

The hotel's location is excellent in terms of transportation, and the tasty, varied breakfast was served in the very cosy premises of the Brown's Cenral Hotel, just two blocks away. The staff was very kind and helpful and Bruno was especially helpful to us. Lisbon is a beautiful city with many sights to see.

Stayed in August 2025

That we couldn’t get early check in or late check out.

A lovely hotel situated in a very nice area and central location.

Stayed in August 2025

Nothing

Great interior decoration and facilities, loved the speaker provided in the room

Stayed in July 2025

Cozy

Stayed in July 2025

only the room very small

every thing

Stayed in August 2025

The room was very small...

every thing... they were wonderful...

Stayed in August 2025

Bathroom was tiny! However bedroom was lovely and all perfect for a one night stay.

Very central location which was quiet albeit so close to the main tourist area. Felt safe walking to at night. Driver arranged to take us to airport. Stress free visit.

Stayed in August 2025

Fridge didn't work, coffee was not refilled

Nice room, AC, cool lounge

Stayed in August 2025

Literally nothing- the location was amazing - walking distance to all of the sites I wanted to see, lovely staff and was able to leave my luggage while I was out.

Beautifully designed, exceptionally clean. I actually got upgraded to the suite when I checked in. My temptation to stay in the hotel was palpable!! I wish I had booked here for my entire stay in Lisbon.

Stayed in July 2025

Super nice and comfortable hotel right in the old town of Lisbon. Easily reachable by public transport. The suites even have a super nice view of the castle. The staff was super friendly and helpful.

Stayed in July 2025

No restaurant for breakfast but they give you water kettle for tea and coffee

Centrally located. the pastel de nata and free water are a plus.

Stayed in July 2025

The location was great, close to the main attractions of the city, the service was amazing. They gifted us complimentary water and a bottle of wine for my boyfriend’s birthday. They also held our luggages for the whole day after check out.

Stayed in July 2025

No restaurant or bar but sister hotels very close by with both.

Fantastic location, nice room, clean. Friendly, helpful staff.

Stayed in July 2025

none

I liked everything from the lobby the kindness of the staff. The guys and one particular lady she were very nice and helpful. I had a knee surgery and every night when we are back to the hotel, she would get me ice to ice my knee. I felt very welcomed, and they were very attentive. I stayed with my daughter and felt so safe with them. The room was very clean spacious and nice.

Stayed in June 2025

Not great lighting in the room. Shower & bathroom sink/vanity very small, but then it’s Portugal and located in an old building.

Clean, convenient, friendly/helpful staff, nicely decorated

Stayed in July 2025

My only complaint was the shower… it was a struggle to find a temperature that was not scalding hot or freezing cold. But this was really not an issue in the grand scheme of things.

The location is in the heart of the city. Close to all tourist attractions. They offered water, wine and a pastel de nata in the room, and also a free drink at their sister hotel bar.

Stayed in July 2025