Engindere Mahallesi, Sevgi Caddesi No:18, 53020 Merkez/Rize, 53020 Rize, Turkey
#8 of 34 hotels in Rize
Guests' ChoiceBased on 348 hotel reviews
8.8Cleanliness
9.3
Comfort
9.3
Location
8.6
Facilities
9.1
Staff
8.8
Value for money
8.3
Free WiFi
8.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 7, 2024
Mustafa
CanadaLocation is good. Parking is free and easy in & out. Great view. Lobby, lounge and restaurant areas are very beautiful.
Stayed in May 2024
Reviewed: May 2, 2024
Mona
United Arab EmiratesBreakfast time is short, ending at 10:00 in the morning, and I was hoping it would be at least until 10:30 in the morning
I loved the location as it’s in the middle of the town and attractions and facing the sea..front desk Meliha and Enes were super friendly and helpful as well as bellboy Cuzey …
Stayed in May 2024
Reviewed: April 15, 2024
Mark
Singaporelarge room, nice and helpful staff, lot of free parking availability
Stayed in April 2024
Reviewed: April 10, 2024
Qasim
IsraelNone
New and luxury V good spa and turkish bath V nice food
Stayed in April 2024
Reviewed: October 20, 2023
Mumtaz
United Arab EmiratesTHE STAFF NEEDED SOME ATTENTION AT THE RESTAURANT. YOUNG LADS ALWAYS SHOULD BE SUPERVISED UNTIL THEY SHOW MATURITY.
THE AMBIENCE WAS GOOD. THE HOTEL WAS AT A VERY GOOD LANDSCAPE AND PRETTY COMFORTABLE AND OPEN
Stayed in September 2023
Reviewed: October 18, 2023
Ahmed
OmanBreakfast has limited choice
Everything
Stayed in October 2023
Reviewed: October 18, 2023
Ahmed
OmanBreakfast had limited choice of items
Nice hotel with modern design. Staff are friendly
Stayed in October 2023
Reviewed: October 18, 2023
Ahmed
OmanThe buffet menu is limited
Staff are friendly and size of rooms are big
Stayed in October 2023
Reviewed: October 18, 2023
Ahmed
OmanBuffet Breakfast menu is limited
Friendly receptionist, big entrance hall and great size of the rooms
Stayed in October 2023
Reviewed: October 18, 2023
Ahmed
OmanBreakfast menu and s limited
Very neat and great hotel
Stayed in October 2023
Reviewed: September 22, 2023
Anil
QatarLacking choices for vegetarian food
Family Room is excellent
Stayed in August 2023
Reviewed: September 20, 2023
Suliman
IsraelVery nice hotel the best in riza
Stayed in September 2023
Reviewed: September 8, 2023
Yousef
United Arab EmiratesAir conditioning was normal and can't control the temperature.
Room size, staff, breakfast, service.
Stayed in September 2023
Reviewed: August 23, 2023
Shaps
KuwaitNothing at all
Very clean, spacious rooms, very nice view in room and restaurant, delicious varied food, nice staff , speaking English and Arabic., car parking . Overall, it was more than excellent.
Stayed in August 2023
Reviewed: August 20, 2023
Ahmed
Saudi ArabiaBreakfast is a little of choices.
The space and the cleanliness.
Stayed in August 2023
Reviewed: August 18, 2023
Abdul
United Arab EmiratesExtremely poor breakfast. Unfortunately, every single day, its the same menu which itself is not much. 70% of the menu is cheese (you can imagine). Unfortunately, we stayed hungry all mornings.
The staff truly indicate the values of Rize. Excellent hospitality and super friendly staff (which you do not get usually get in other parts of Turkey). Special thanks to Huseyin from the reception for his outstanding support and willingness to help/guide. Overall Rize is an excellent place if you are looking to stay away from the hustle and bustle of city life.
Stayed in July 2023
Reviewed: August 14, 2023
Awad
Saudi Arabiabreakfast didn’t have a lot of choices. cocking request was crowded and slow .
clean , good staff , room is spacious , good location.
Stayed in August 2023
Reviewed: August 8, 2023
Punhan
Azerbaijanbreakfast is poor,
Amazing sea view from the hotel, location is good, room is clean and cosy. I would stay in this hotel for the next time definitely.
Stayed in August 2023
Reviewed: August 7, 2023
Fahad
Saudi ArabiaClean , breakfast , few , new furniture
Stayed in August 2023
Reviewed: August 2, 2023
Aouda
Saudi ArabiaRoom service was not good
Location and the staff
Stayed in August 2023
Reviewed: August 2, 2023
Ali
United Arab EmiratesThe breakfast buffet
Rooms are lovely, spacious and clean,
Stayed in July 2023
Reviewed: August 1, 2023
Muhammed
QatarNothing
Everything
Stayed in July 2023
Reviewed: July 27, 2023
Zayadna
IsraelThe breakfast poor
Nice hotel with excelent indoor swimming pool clean and polite staff
Stayed in July 2023
Reviewed: July 21, 2023
Mohammed
OmanLocation Staff Everything
Stayed in July 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content