Staff was very absent and dismissive of customers, did not seem like any interaction was welcome. Parking lot was iced over (sand would have been nice), ski holding area was nice but not secure at all. No way to get coffee, tea or any liquid unless you attend breakfast.

Location across from Mount Snow was terrific, room was clean, large and comfortable.

Stayed in February 2025

Breakfast didn't start until 8am...We are first chair skiers. We also called on Thursday to find out what time breakfast was and we were told 7:30am. The living room area where the shared refrigerator is, is only open between 7:30am-10pm. We were not able to get anything cold to drink before 7:30am because we put our cooler in the shared refrigerator, We were not able to change the temperature of our room...and our room was very hot. So we opened a window but really, what a waste of heat. Lastly, I feel like we were micromanaged with cameras literally everywhere. The man at the front desk was scanning the cameras in the morning when we were eating breakfast. Kind of strange to me.

The room was spacious and very clean. Check in was simple. Parking was great. The living room was a great space to unwind at night and play a game with family. Staff started a fire in the fireplace which was amazing.

Stayed in December 2024

Breakfast is served only for an hour between 8AM and 9AM.

Nice staff, plenty of parking space, big room. Good heating, very clean bathroom.

Stayed in October 2024

Lovely B&B. Comfortable room, nice sitting area, staff very efficient. Enjoyed the breakfast.

Stayed in October 2024

All the little things the owners did for us.

Stayed in March 2024

The pillows and mattresses could be a little more firm

Great staff Great location Great breakfast Good size room.

Stayed in February 2024

This place is really nice and cozy. we went for a snowboarding trip, and I’d say there nothing I could complain about this place. great place to stay

Stayed in March 2023

There is no food, drink, or toiletries available at the property. There were a lot of kids running around. You really should not come to this property without a car, anything in "walking distance" is on a busy, snowy highway with little lighting. The hot tub was tiny, and probably could not fit more than 4 adults. Pool was closed and covered in snow. This place is no frills. No hair dryer in room, no mini refrigerator, can hear everything upstairs and next door. If you take the shuttle from the mountain, you have to cross the busy highway road with your skis in hand.

The manager of the hotel, Caroline, was very kind and helpful. The location to the mountain, a local bar and the market are spectacular. The pool was closed as there was a blizzard, but the hot tub (tiny) was open. Luckily I had it to myself.

Stayed in March 2023

Heat was hard to control in room. Room was overly hot.

Regular home cooking. Nice firm bed friendly staff

Stayed in February 2023

The inn said there was no place to get a dinner. There is a bar down the street. They serve nice burgers. I got to see where they cook and it looked good. The food tasted well. The people hanging out in the bar where older men and women. It was a relaxed environment and I felt safe to be in there. They should recommend the bar that is less than a quarter of a mile down the street. It is open after 4om.

Breakfast was good. They did not provide for a gluten free need.

Stayed in February 2023

N/A

very cozy and comfortable

Stayed in January 2023

Nice clean quiet place. The hot tub felt great. The breakfast was very good

Stayed in August 2022

Musty smell throughout building and In our room, no clock or radio, no coffee or tea setups, no ice bucket or ice. Ice machine was empty and could not be used. 40 miles to get your own ice, no refrigerator, no microwave, no umbrellas at pool side to block the sun. Old. Needs lots of updating. We've traveled all over the world and for $210. It was robbery. We should get at least a partial refund. This lodge was way over priced!!! Disappointed.

The staff was nice. Breakfast was pleasant

Stayed in August 2025

The shower didn't work - the water was spitting out of the shower head. The walls are very thin, I could hear every word that my neighbors were saying. Couldn't sleep well because of the noise.

Stayed in February 2025

Breakfast didn’t taste much, and it was the same every day. A hot tub was often closed for various reasons. The room was outdated; the furniture was chipped. The bathroom was old, the shower and toilet were leaking and had rust stains, and the carpets seemed never to be vacuumed. Wi-fi isn't strong. Oh, and the owner prevented someone from talking to me in the hallways and also expressed concern about why I opened the window to air out the room. Overall, just weird vibes.

Short drive to the Mt.Snow

Stayed in January 2025

The owners were outstanding people who run a great Lodge ! The breakfast was great, the rooms were clean and comfortable- The location was close to everywhere we needed to be- I highly recommend Big Bear!

Stayed in October 2024

Location was fantastic. Very close to the mountain.

Stayed in March 2024

Room and bathroom need updating. Would be good if tea/ coffee making facilities were available in room or in the lobby

Located close to mount snow.

Stayed in February 2024

We stayed in room 27 and it was absolutely terrible. The room is on the lower level, next to the staircase. There is no soundproofing at all so me and my kids could hear people above us all the time. And when it would be quite upstairs, you could hear people walking up or down the stairs. Worst of the worst of hotel experiences. Would absolutely avoid this place. When I asked a staff member to put is in another room, I was told they were fully booked. No options offered, no refund. Nothing.

Stayed in February 2024

beautiful lodge and was super close to mount snow. Our car broke down and needed to replace with a new tire, the owner Steve was extremely helpful pointed us to exactly where we needed to go. This place also looks waaaaaaay better than I expected with this price! Best place ever definitely would visit again. Give this lodge a try if you’re going skiing at mount snow, you’re gonna love it!!

Stayed in January 2024

Breakfast stopped at 9…wish it was till 10… sadly we missed it.

Clean spacious rooms, very quiet too…excellent location just a minute from Mount Snow. We loved it!

Stayed in January 2024

Second morning there for breakfast we were only offered coffee (which I am allergic to) so I had nothing to drink with my breakfast.

It was a nice rural location and only 30 minutes drive from the wedding venue we were going to.

Stayed in October 2023

Exceptionally friendly stuff, great value for money, clean, convenient location

Stayed in October 2023

The mattress was terrible. Had to pay 50 cents to play pool and the ball return was damaged. It should just be free. There was a modern security system seems like cameras everywhere. Maybe some new beds and couches would be more important for customers comfort

Breakfast was good. The location was great and clean. Had a nice hot tub

Stayed in March 2023