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  5. Reviews of Comfort Inn & Suites Vancouver Downtown City Center

Reviews of Comfort Inn & Suites Vancouver Downtown City Center This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

401 East 13th Street, Vancouver, WA 98660, United States

#19 of 37 hotels in Vancouver

Guests' Choice

Review Score

Based on 358 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.3

  • Location

    8.6

  • Facilities

    7.9

  • Staff

    8.7

  • Value for money

    8.0

  • Free Wifi

    8.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 18, 2025

    9.0
    Excellent, we will definitely return.
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Elevator creaked and groaned.

    Excellent location, clean and pleasant, all the amenities.

    Stayed in August 2025

  • Reviewed: August 15, 2025

    8.0
    Our stay was quite nice.
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    We had cancelled one room with 2 full beds, which you the 3rd party did not communicate with comfort Inn and suites, however I took photos of our cancellation regarding the room with the full sz beds.We only used 1 room with double queens.

    We did not eat there, not really no glutin free food

    Stayed in August 2025

  • Reviewed: August 6, 2025

    9.0
    Perfect for our stop in the area.
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was just okay.

    Well kept. Clean. Comfortable beds. Easy on and off the freeway.

    Stayed in August 2025

  • Reviewed: August 6, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Yummy breakfast

    Stayed in August 2025

  • Reviewed: July 26, 2025

    7.0
    Works for me
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Room right by the elevator, also, super slow elevator. Still had carpet in room, yuck.

    For me, location. It's convenient for my needs

    Stayed in July 2025

  • Reviewed: July 25, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room with Roll-In Shower - Accessible/Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The room was small for handicapped accessible. Bathroom and shower facilities were good.

    Great location for our trip. Walkable to things we wanted to do. Excellent breakfast.

    Stayed in July 2025

  • Reviewed: July 14, 2025

    9.0
    Great location and value for the stay.
    • Leisure trip
    • Couple
    • Standard Double Room with Two Double Beds
    • Stayed 2 nights

    No dryer for swimsuits.

    Beds were very comfortable. Breakfast was well-rounded with options. The rooms were clean and quiet with ample towels. Staff was very accommodating and friendly. The pool was nice. I hope they get a hot tub in the future and fix the dryer so that guests can use the laundry service.

    Stayed in July 2025

  • Reviewed: June 23, 2025

    9.0
    Great value, close to several restaurants and a great staff.
    • Leisure trip
    • Solo traveler
    • Standard Queen Room with Two Queen Beds
    • Stayed 7 nights
    • Submitted from a mobile device

    Breakfast is just ok.

    Staff is friendly and very helpful, made me feel at home as much as is possible in a hotel. Audrey and Abby both did a great job.

    Stayed in June 2025

  • Reviewed: June 22, 2025

    7.0
    Very happy
    • Leisure trip
    • Couple
    • Standard Double Room with Two Double Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    Breakfast wasn’t great

    Staff very good room size huge

    Stayed in May 2025

  • Reviewed: June 21, 2025

    8.0
    Good
    • Leisure trip
    • Solo traveler
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Coke machine wasn't working

    Breakfast was OK. Location excellent!

    Stayed in May 2025

  • Reviewed: June 18, 2025

    7.0
    For a quick trip it was fine
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Our room was noisy next to lobby and I had reserved queen beds and pretty sure we got full size .. but it was fine .. also we had handicap room when a tub shower would have been much nicer , there was no counter to put a bag or anything in the bathroom ..

    Beds were cozy room was clean , hotel staff was great

    Stayed in June 2025

  • Reviewed: June 9, 2025

    9.0
    A nice place to stay, and we probably will be back.
    • Leisure trip
    • Couple
    • Standard Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    For some reason, our gps directed us off the freeway at the right exit, but then turned us in the wrong direction before telling us we had arrived at our destination. We had not, and had a hard time finding it, but that was not the hotel’s fault.

    Located conveniently in the downtown, just off the freeway. Our room was on the small side, but comfortable and spotlessly clean. The included breakfast was very satisfying.

    Stayed in June 2025

  • Reviewed: June 9, 2025

    8.0
    Pretty decent.
    • Leisure trip
    • Group
    • Standard Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Vending machines could have better options, some of the sheets had an odd stain or two.

    Property was in a quiet part of town close to attractions. The breakfast was decent, the staff friendly enough. The pool is nice and the exercise room is small but well equipped for basic exercise sessions.

    Stayed in June 2025

  • Reviewed: May 28, 2025

    8.0
    Great location and comfort!
    • Leisure trip
    • Couple
    • Standard Double Room with Two Double Beds
    • Stayed 2 nights

    The bugs in the room. Found a fisher in our bed that we gave to the front desk because where there is one there is more. The noise was outrageous so maybe regulating quiet time would be good because we were up all night with the people next to us yelling, pounding on the floor and walls. But that was the only thing we can say negative because it was a great place and we will be back.

    The bed was incredibly comfortable and it was located where we could walk to the river or to the fort. There are shops, cafes etc in the general area and a restaurant in the parking lot.

    Stayed in May 2025

  • Reviewed: May 26, 2025

    9.0
    It’s the perfect place for me to stay for a weekend visit with family.
    • Leisure trip
    • Solo traveler
    • Standard Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    This was my third time staying there, and will continue to stay there when I visit family. The location is only five minutes from where they live. The staff is recognizing me from repeated visits. They are always friendly. I’ve never had breakfast there, cause we always go out for breakfast, but I could see it was very popular for those staying. I heard this Inn was 100% full for Memorial Day weekend.

    Stayed in May 2025

  • Reviewed: May 26, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    we were on the main floor along the backside and there were people rummaging through the garbage bins back there and a man standing in the parking lot yelling at nothing.

    The beds were extremely comfortable. Shower was nice. The young woman at the front desk was professional and friendly.

    Stayed in May 2025

  • Reviewed: May 23, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard Double Room with Two Double Beds
    • Stayed 7 nights

    Breakfast was mediocre. Fresh fruit was good, , powdered scrambled eggs, eggs, bacon and sausage weren't good. I'm good with just a good cereal and granola choice but the best option was raisin bran. I went to the store and had my own cereal, yoghurt, granola in my room. I also bought some half and half to put in my cup and walked down to get coffee, coffee was ok, not great.

    Service, friendliness, Audrey and Abbey were great, I was there a week and they made me feel at home as much as is possible. Bed was comfortable.

    Stayed in May 2025

  • Reviewed: May 3, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Could use more light in the room and a table

    Stayed in May 2025

  • Reviewed: April 8, 2025

    7.0
    very comfortable
    • Leisure trip
    • Couple
    • Standard Double Room with Two Double Beds
    • Stayed 1 night

    the dryer wasn't working

    Stayed in April 2025

  • Reviewed: March 17, 2025

    9.0
    Wonderful
    • Business trip
    • Couple
    • Standard Double Room with Two Double Beds
    • Stayed 1 night

    Good staff; good room; good breakfast. What more is there? I was on business, "passing through". That is all I needed from this property on that date.

    Stayed in March 2025

  • Reviewed: March 3, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Long black hair on the bathroom floor, broken parts on the door, fridge was warm, pillows are too hard, (for me ) room had a slight smoke smell, and there are no kid cartoons

    I come there often. Bed itself was comfortable, shower was good.

    Stayed in March 2025

  • Reviewed: February 7, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    We came in and our room was upgraded to a suite. It was awesome!!! Bigger room, soak tub the works!! It was so much fun for the kids!

    Stayed in January 2025

  • Reviewed: January 26, 2025

    8.0
    It was amazing overall
    • Leisure trip
    • Group
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    There’s nothing I didn’t like

    The cleanliness of the hotel overall

    Stayed in December 2024

  • Reviewed: January 21, 2025

    8.0
    Worth the price nice stay
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room was clean. And the staff was very friendly.

    Stayed in January 2025

Showing 1 - 25

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