19200 Harbor Gateway, Carson, CA 90501, United States of America
#7 of 9 hotels in Carson
Guests' ChoiceBased on 248 hotel reviews
6.8Cleanliness
7.3
Comfort
7.2
Location
7.9
Facilities
7.0
Staff
7.9
Value for money
6.9
Free Wifi
6.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 7, 2023
Tara
United States of Americaseen one roach
the cleanliness
Stayed in March 2023
Reviewed: February 28, 2023
Reshmi
United States of AmericaI booked the hotel for the kitchen, no pots and pans were available also no plates or utensils. My room didn't have any hair dryer and the night front desk lady said she don't have any but next day I ask again then another lady give me one
Location was near the dignity health sports center
Stayed in February 2023
Reviewed: February 16, 2023
Noel
United States of Americanone
quiet area
Stayed in February 2023
Reviewed: February 11, 2023
Williams
United States of AmericaThe only thing is I was disappointed that the kitchenette didn't have any pots and pans and other useful items.
I didn't eat breakfast. But the location was good. Kind of secluded. And right by a Walmart. I would stay again
Stayed in January 2023
Reviewed: December 22, 2022
Sharon
United States of AmericaSmelled of Marijuana and too many dogs for my liking.
Convenient location
Stayed in December 2022
Reviewed: November 18, 2022
Lorie
United States of AmericaThe drapes were tattered and torn. I saw a roach and a couple of ants.
Location
Stayed in November 2022
Reviewed: November 12, 2022
Kristina
United States of AmericaEverything
Nothing
Stayed in November 2022
Reviewed: November 7, 2022
Latoya
United States of Americawhat I didn’t like was that I killed 2 baby roaches in the kitchen part
it was very convenient around everything
Stayed in November 2022
Reviewed: October 31, 2022
Albert
United States of AmericaFirst thing when I got there to check in and I was calling the front desk to let me in they were not answering I had to knock on the window to get their attention I asked them what was for breakfast they said coffee the reason why I got that one was because they provided breakfast coffee is not breakfast. Second thing when I went in the room I called the front desk they did not answer all night I was calling to complain about somebody running up and down the hallways breaking the exit signs no one ever answered. It was one of the worst experiences at a hotel nobody did anything about that woman screaming up and down the hallway
The only thing that I like was when I left that's it never going there again
Stayed in October 2022
Reviewed: October 21, 2022
Kyle
United States of America-Arrived around 10 PM, no one was at the front desk. Waited over an hour for someone to check us in -A lot of guests with dogs. Just an FYI. Saw 3+ in a one night stay -Inside of property is run down
-Low price and walkable to Walmart/Food/Dollar Store -Outside of property is nice
Stayed in September 2022
Reviewed: October 2, 2022
Michael
United States of AmericaNo breakfast all week, staff rude, ants in room, no kitchen supplies
Nothing. Very disappointed in the hotel.
Stayed in October 2022
Reviewed: September 30, 2022
Black
United States of AmericaBad odor in lobby when entering, customer service sucks, with a bad attitude, no breakfast was there like it was advertised on website., Etc....., Also I requested 2 queen size bed, early check in, ..etc..
Human sercurity guard, nothing else to write that was good
Stayed in September 2022
Reviewed: September 14, 2022
Alyse
United States of Americahad a strong smell of weed. room felt a thick film on certain things
Stayed in September 2022
Reviewed: August 30, 2022
Elenoa
JapanSmelly carpet on hallway and bedroom
Stayed in August 2022
Reviewed: August 5, 2022
Jade
United States of AmericaI thought it would be noisy as my room was street facing but was pleased to find it was not. Room was clean, bed was comfy and fridge was cold.
Stayed in August 2022
Reviewed: July 26, 2022
Denise
United States of AmericaNothing
Everything
Stayed in July 2022
Reviewed: July 26, 2022
Denise
United States of AmericaNothing
Clean and affordable
Stayed in July 2022
Reviewed: July 10, 2022
Veronica
United States of AmericaThe lack of cleanliness. Upon entrance there was visible residue on the room floors, the shower was not properly cleaned/sanitized. Hair was found in the shower, and we also found hair in the bed which was horrible. We understood the staffing challenges and did not want to create problems by complaining to management. We left for a few hours and upon return we noticed the kitchen sink had possibly been clogged because it had food residue that had risen, very disturbing. We simply rinsed it out.
Great location, the clerk at the front desk was friendly and helpful. We wanted to check in early, but lack of staff didn't allow for us too. At 3pm we attempted to check in and our room was still not ready, we had to wait an additional 30 minutes past checkin hour. The manager looked stressed and in a bad mood which did not help the situation, I would advise manager to not be transparent to guests.
Stayed in June 2022
Reviewed: June 19, 2022
Billie
United States of AmericaThis hotel is very clean
Stayed in April 2022
Reviewed: June 13, 2022
Christine
United States of AmericaBreakfast selection could be better. The regular "live there" guests hurry down to empty the flavored oatmeal and muffins, leaving only "plain" available for other paying guests. Nobody restocked the breakfast items nor were there any staff available to do so. The terrible skunky marijuana smell of the live in guests was almost constant in the halls and stairwells.
Due to an error in their booking system, the reserved room wasn't available. They were able to accommodate us in an acceptable manner and gave us a discount for the inconvenience. The security officer was so helpful with the rollaway bed, our luggage, and went beyond his duties in giving us assistance during our check-in.
Stayed in June 2022
Reviewed: May 29, 2022
Wells
United States of Americathe fact I had a nasty spider waiting on me in the bathroom on my face towel. and that dirty tub. and the upstairs tenants jumping up and down bumping loud as hell waking me up all in the middle of the night . my stay here was terrible and I wish I got what I requested
there was a Walmart around the corner
Stayed in May 2022
Reviewed: May 16, 2022
Sherri
United States of AmericaThis was terrible! I have stayed at one of these hotels in Vancouver Washington and it was nice. We booked a King and got a Queen. The lady at the front said we were lucky to get anything because everything was over booked. Our bed had 2 flat pillows and when we requested more, they said they didn't have any more. There was no coffee maker no dishes in the kitchen and one towel in the bathroom. There was no blow dryer in the bathroom, and when I called down to see if they could bring one up to our room, we were told that they don't bring things to the rooms and we would need to go down to the front desk. We did, only to be told that they didn't have any blow dryers, and no more towels!!! The WORST hotel experience I've ever had. We had to use our sweat shirts as pillows and had to share a towel! There was no food available for the "free breakfast " and the list goes on! I will never go to one of these again.
For what it was worth, the room was clean. The rest of the place looked, and smelled awful, but the room was clean.
Stayed in May 2022
Reviewed: May 3, 2022
Theresa
United States of AmericaMy room smelled like a dog, there were shoe prints on the floor I guess from the cleaning staff I had to go to the front desk to get toilet paper and some towels.
. The hotel was quiet and close to a lot of food places the staff was very nice and helpful
Stayed in May 2022
Reviewed: April 10, 2022
Sara
United States of AmericaCheck-in was not smooth. Staff was disorganized and not prepared for customer arrivals. I waited 20 minutes to get a room and I had booked 1 month in advance. When I walked into the bedroom, there was a questionable drops/stain on the rug (could be blood. Needless to say, it was unsettling. Pictures attached. Overall, I was very unsatisified with my one night stay.
Stayed in April 2022
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