Cleanliness

Price

Stayed in August 2025

Felt as the room appliances like the blind drawer fell down and that didn't even move it, it was ice or melted water inside the ice container! We didn't even use. But, management operators to that world which was a good gesture very kind and very appreciative.

That it was away from our Norm, we don't do holidays. But Enjoy taking trips as a whole on the road.

Stayed in July 2025

Bath room with crumbling grout, stains the tub. Not enough front desk staff. Hallways very warm, dimly lit.

The bed was comfortable. Good lightening in the rooms.

Stayed in June 2025

no microve in room, refrigerator was a wine cooler

breakfast was good

Stayed in June 2025

The only thing i was not happy is there were not hot water in fact we want to shower in the morning and there were not water in the shower, the amount of water was little.

Stayed in May 2025

The only issue that I had was no microwaves in the room

Stayed in May 2025

-The beds were not the most comfortable. -The rooms had a strange smell. Windows did not open, so the only way I could air it out was to keep my door open to the hall. - The shower had very little water pressure.

-Staff were very friendly and helpful. -Good location -Rooms were clean

Stayed in April 2025

TV didn't work, though next day they fixed it. Bad water pressure. Only had paid breakfast. No other food. Clean lobby, outside, clean rooms

Stayed in April 2025

No parking, air conditioning wouldn’t work. Room was dirty….they haven’t cleaned the edges of the room or floor in a long time. There was clumps of hair and dirt and dust in the corners . There is a huge gap under the doors of the rooms so can hear everything in hallways

Location was good

Stayed in April 2025

Breakfast only upon payment

Hotel with good facilities and accommodations. In the middle of winter with outside temperatures of up to -15ºC, the room and the entire hotel maintained a pleasant temperature inside. Located in a quiet and safe area.

Stayed in January 2025

The layout of the property is very inconvenient. There is only a VERY SMALL amount of parking space up front where the door is. Everyone else has to park way in back and carry all their stuff in the dark around the outside of the building. Once you get in it's hard to find the elevator. We were walking hall after hall trying to find our room. Upon exiting, we were scrambling around trying to find an alternate door to the parking lot and everything was "emergency exit" except for one door that was hard to find. I also find it offensive to have to pay extra for breakfast. Because of that hardly anyone was eating and I think they probably wasted a lot of food.

The room was clean, and the bathroom was nice.

Stayed in March 2025

We politely went to the front desk to ask for more toilet paper and they were out and said the could have the housekeepers bring some up, but it never arrived.

The room was clean there wasn’t any mess, also very spacious.

Stayed in March 2025

No towels

We enjoyed our breakfast very much and also the courtesy of waitress and the front desk employee.

Stayed in February 2025

Parking

Location

Stayed in February 2025

Property was fine not bad. Pillows are really bad too soft

The location was fine.

Stayed in March 2025

Bed sheet looked like someone slept in it. only 1/2 role of toilet paper. Bathroom should have been cleaned bettet

Staff and location great

Stayed in March 2025

I had no toilet paper in my bathroom

It was quite and not a lot of people

Stayed in March 2025

I waited a long time to check-in because there wasn't anyone at the front desk. Also, the heater in the room was noisy.

The hotel has a good location and the room was comfortable.

Stayed in December 2024

You could tell that it was an older building.

It is close to downtown Rockville.

Stayed in December 2024

No kettle in room. No temperature control in the room.

Big spacious rooms.

Stayed in December 2024

Our room was freezing when we arrived. Took hours to heat up. NOt every hospitable

The staff is awesome

Stayed in November 2024

No Heat In Shower Also No Microwave In Room

Fair

Stayed in November 2024

We arrived from NJ, exhausted after a long drive. At the front desk, the Spanish lady who checked us in didn't greet us and asked for a $100 deposit. I mentioned it wasn't in my booking, and she replied that third-party bookings aren't their responsibility. When I asked to check in and pay the deposit after putting away my luggage, she rudely said no without apologizing. I was upset by her behavior, especially since we're repeat guests. The hotel is great, but this incident ruined the experience.

Location

Stayed in November 2024

We arrived from NJ, exhausted after a long drive. At the front desk, the Spanish lady who checked us in didn't greet us and asked for a $100 deposit. I mentioned it wasn't in my booking, and she replied that third-party bookings aren't their responsibility. When I asked to check in and pay the deposit after putting away my luggage, she rudely said NO without apologizing. I was upset by her behavior, especially since we're repeat guests. The hotel is great, but this incident ruined the experience.

Good location

Stayed in November 2024