Reviews of TownePlace Suites by Marriott Salt Lake City-West Valley This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
5473 West High Market Drive, West Valley City, UT 84120, United States
#9 of 18 hotels in West Valley City
Guests' ChoiceReview Score
Based on 39 hotel reviews
7.9Score breakdown
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Cleanliness
8.7
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Comfort
8.5
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Location
8.3
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Facilities
8.3
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Staff
8.4
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Value for money
8.0
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Free Wifi
5.0
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Showing 1 - 25
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Reviewed: September 20, 2024
Saraessa
United States6 Reviews8.0“Very nice place to stay.”- • Leisure trip
- • Couple
- • King Studio
- • Stayed 2 nights
The breakfast was great, and the location was very nice.
Stayed in June 2024
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Reviewed: October 20, 2023
Krista
United States7 Reviews9.0“I loved my stay and would do it again”- • Leisure trip
- • Couple
- • Queen Studio
- • Stayed 1 night
- • Submitted from a mobile device
It was a beautiful room with the lovely kitchen. I loved the room itself. The views were beautiful of the park across the way and the large body of water. It was all very relaxing and I felt very safe and secure and would totally recommend this to anyone
Stayed in September 2023
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Reviewed: November 16, 2022
John
United States4 Reviews9.0“Overall my experience was good”- • Leisure trip
- • Couple
- • King Studio
- • Stayed 4 nights
- • Submitted from a mobile device
my When did not have an oven and also the TV was very small
close to the main of the city
Stayed in November 2022
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Reviewed: March 28, 2025
Mary
United States11 Reviews10“Clean, Comfy, Friendly Staff, Good Brkfst-Home Away from Home”- • Leisure trip
- • Couple
- • King Studio
- • Stayed 2 nights
- • Submitted from a mobile device
I still gave 10 rating, Just a tiny issue with laundry room washing machine, it didn't register the money & got stuck, lost my change & had to use the other machine, no biggy, reported to front desk staff & they quickly refunded quarters. Best advice, drop the quarters in slowly & wait in-between drop in to avoid clogging the coin mechanism.
Hotel great location for the event we attended in Tooele, Utah. The hotel & room very clean, comfy bed, well set up kitchenette w/full size fridge. It was Great I could refreeze my cooler ice packs, convenient/nice pull out table to dine, great amount of storage for luggage, hooks to hang jackets, towels, etc. It was home away from home! The staff (am/pm) were friendly, courteous & helpful. Front Desk- Lucas gave great restaurant choices & helped me w/little issue re: the laundry room machines. The Breakfast was Great, had very good variety of proteins (alternating days), grains, fresh fruit, dairy & waffle makers. Liked the healthy toppings for oatmeal (coconut, nuts, dried fruit, etc) even put on top of my waffles. Waffles: were 2 flavors & 2 shapes to choose, if you want 4 mini waffles or large squares. The Breakfast staff were Excellent, Koli was friendly & assured to replenish the low running food items timely! He truly cared about his job & it showed! The fitness center not large, but had the basics, was perfect for a decent workout! Parking was good too, convenient to the building. Nice touch, coffee is offered at the lobby, my husband loved that! The area where hotel is situated was convenient to stores, restaurants, gas stations, yummy bakery (Kneaders), ice cream shop, movie theater, etc. Most within walking distance. The location was beautiful, surrounding snow capped mountains, nice view out the window. The Great Salt Lake not to far drive. If back in this area would definitely stay here! From now on will look for other Towneplace Suites by Marriott in my future travels.
Stayed in March 2025
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Reviewed: March 19, 2025
Sonja
United States26 Reviews10“Birthday stay”- • Leisure trip
- • Family with young children
- • Queen Studio
- • Stayed 2 nights
No complaints.
It was my grandson's birthday and we traveled from Las Vegas, NV so he could spend time with his friends. The hotels location was perfect, there are restaurants and shopping within walking distance from the hotel, which made it very covenant for me.
Stayed in March 2025
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Reviewed: February 20, 2025
Janna
United States2 Reviews2.0“loud crazy and unrestful.”- • Leisure trip
- • Couple
- • King Studio
- • Stayed 1 night
It was loud and a party came in at 1Am they were racing in the parking lot they were staying in many rooms around me with very loud and bass filled music that played for hours, with yelling of lyrics to the music running up and down the hall, slamming of doors all around our room. there was something sticky on the lobby floor that we mad the front desk aware of but was not cleaned up until the following day. there was no staff at the desk during the night jinx and the morning staffer said she was called in to deal with it. no sleep and a bunch of money for the inconvenience. I only live down the road but was spending time with my sister who was here from out of town. bad for both of us who paid for rooms.
Breakfast was good, bed was soft and the room was good
Stayed in February 2025
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Reviewed: August 23, 2024
Kimberly
United States7 Reviews1 helpful vote10Exceptional- • Leisure trip
- • Family with young children
- • King Studio
- • Stayed 1 night
- • Submitted from a mobile device
Great location overlooking a lake. Many restaurants, entertainment, and retail nearby. Nice kitchen setup. The breakfast was very good with several options. Bed was comfortable.
Stayed in August 2024
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Reviewed: July 1, 2024
Bert
United States8 Reviews10“exellent place to stay.”- • Leisure trip
- • Couple
- • King Studio
- • Stayed 1 night
the lady at the checkin desk had everything ready when we arrived and was very nice.
Stayed in June 2024
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Reviewed: April 24, 2024
Omar
United States40 Reviews2 helpful votes10“Front desk staff were an indication the stay would be very pleasant”- • Business trip
- • Solo traveler
- • Queen Studio
- • Stayed 3 nights
- • Submitted from a mobile device
Breakfast was blah but available
Everything
Stayed in April 2024
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Reviewed: January 2, 2024
Sean
United States16 Reviews1 helpful vote4.0“I won’t stay here again.”- • Leisure trip
- • Solo traveler
- • King Studio
- • Stayed 1 night
- • Submitted from a mobile device
After walking into my room, I noticed a strong unknown odor that eventually gave me a headache. When I attempted to call the front desk to report the smell, I discovered the phone wasn’t working. I walked down and reported it but was told they would look into it after my stay. Also, rooms should have been discounted due to active remodeling in the lobby.
The location was ideal.
Stayed in December 2023
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Reviewed: May 29, 2023
Thomas
United States1 review3.0Poor- • Leisure trip
- • Family with young children
- • King Studio
- • Stayed 1 night
- • Submitted from a mobile device
Swimming pool area smelled and the breakfast in the morning was horrible
Room was cleam
Stayed in May 2023
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Reviewed: May 27, 2023
Tracey
United States17 Reviews10Exceptional- • Leisure trip
- • Couple
- • King Suite
- • Stayed 1 night
- • Submitted from a mobile device
I love the staff ☀️
Stayed in May 2023
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Reviewed: February 11, 2023
Louis
United States6 Reviews10“I would definitely recommend.”- • Leisure trip
- • Couple
- • King Studio
- • Stayed 1 night
- • Submitted from a mobile device
Room smell was a little stale otherwise fine.
Good price, very nice staff, nice room.
Stayed in February 2023
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Reviewed: February 2, 2023
Anaf32
New Zealand8 Reviews1 helpful vote10“Amazing”- • Leisure trip
- • Family with young children
- • King Studio
- • Stayed 3 nights
- • Submitted from a mobile device
Very warm apartment, the free breakfast was fabulous and comfortable bed. Staff were lovely.
Stayed in January 2023
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Reviewed: October 10, 2022
Liera
United States1 review10“we had a wonderful time and the staff was the nicest!”- • Leisure trip
- • Group
- • Queen Studio
- • Stayed 2 nights
- • Submitted from a mobile device
very pet friendly and the staff was very kind!
Stayed in October 2022
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Reviewed: April 1, 2025
Nicolas
United States11 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Queen Studio
- • Stayed 1 night
- • Submitted from a mobile device
There are no comments available for this review
Stayed in January 2025
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Reviewed: September 27, 2024
Stephanie
United Kingdom20 Reviews3 helpful votes8.0Very Good- • Leisure trip
- • Travelers with friends
- • Queen Studio
- • Stayed 1 night
- • Submitted from a mobile device
There are no comments available for this review
Stayed in June 2024
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Reviewed: July 6, 2024
Anderson
United States1 review8.0Very Good- • Leisure trip
- • Couple
- • King Studio
- • Stayed 2 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in July 2024
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Reviewed: May 25, 2024
Jean
United States2 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Queen Studio
- • Stayed 2 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in May 2024
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Reviewed: December 26, 2023
Anne
United States14 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Queen Studio
- • Stayed 1 night
There are no comments available for this review
Stayed in December 2023
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Reviewed: December 19, 2023
Daniel
United States2 Reviews7.0Good- • Leisure trip
- • Couple
- • King Studio
- • Stayed 1 night
- • Submitted from a mobile device
There are no comments available for this review
Stayed in December 2023
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Reviewed: August 17, 2023
Mayra
United States5 Reviews7.0Good- • Family with young children
- • King Studio
- • Stayed 7 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in August 2023
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Reviewed: August 11, 2023
Kristine
United States1 review9.0Wonderful- • Leisure trip
- • Family with young children
- • Two-Bedroom Suite
- • Stayed 1 night
- • Submitted from a mobile device
There are no comments available for this review
Stayed in July 2023
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Reviewed: March 29, 2023
Michelle
United States6 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Travelers with friends
- • Queen Studio
- • Stayed 1 night
- • Submitted from a mobile device
There are no comments available for this review
Stayed in March 2023
Showing 1 - 25
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