55 Hang Be Street, Hoan Kiem, Hanoi, Vietnam
#319 of 874 hotels in Hanoi
Guests' ChoiceBased on 278 hotel reviews
8.5Cleanliness
8.6
Comfort
8.5
Location
9.6
Facilities
8.3
Staff
9.3
Value for money
8.9
Free WiFi
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 18, 2024
Stephen
NetherlandsNightclub opposite is noisy
David and his staff were so helpful. Thank you
Stayed in April 2024
Reviewed: April 11, 2024
Zdenek
CanadaBreakfest was excelent!
Stayed in April 2024
Reviewed: April 5, 2024
Debbie
United KingdomCan't think of anything
The room had a nice comfy bed and pillow. Ideal location in the old city and very close to the lake. The staff were also very friendly and helpful. The lift helped with getting the cases up to the room. Our room was also on the back and very quiet
Stayed in April 2024
Reviewed: March 28, 2024
Kim
AustraliaBed was rock hard but somehow i still slept well :)
We only stayed for one night as a stopover to Ha Long Bay, and it served its purpose well. Despite some negative reviews about room size, we found it spacious enough for our needs (we easily accommodated two large suitcases). Our flight delay meant we arrived after midnight, past reception hours, but the staff kindly waited for us to check in and were very responsive in their communication.
Stayed in March 2024
Reviewed: March 20, 2024
Laurel
AustraliaNIL
Great location, extremely friendly and helpful staff especially Henry and David.
Stayed in February 2024
Reviewed: February 8, 2024
Debra
CanadaIt was very clean and the staff were very friendly and helpful
Stayed in February 2024
Reviewed: January 26, 2024
Matzoaac
RomaniaThe thing that we struggled with was to communicate with the staff. The lack of English language knowledge is frustrating sometimes. But we managed to communicate via Translate in the situations where we could not understand or they could not understand us.
The accommodation was alright for an Asian one. We had nice beds and the towels were clean. The room was a little bit small for three people, but we managed it. The location is also near to the city center, or even in the center.
Stayed in December 2023
Reviewed: January 24, 2024
Komal
IndiaThe rooms were very small.
The location was good.
Stayed in January 2024
Reviewed: January 15, 2024
Marta
CroatiaGreat hotel and excellent location, near absolutely everything. Wonderfull staff on reception. Room was great, you can make coffee or tea, and very quiet for a very central location.
Stayed in January 2024
Reviewed: January 15, 2024
Komal
IndiaThe room was extremely small. There was no window or balcony and that made it claustrophobic.
Location was excellent.. Right in the middle of old quarter Hanoi. Room and bathroom had all facilities.
Stayed in January 2024
Reviewed: January 6, 2024
Denis
New ZealandNothing
The location is surrounded by food places and cafes, the staff go out of their way to help and assist us, the breakfast has good variety of food, the room was spacious, clean and has comfortable bed. The hot and cold shower has good pressure.
Stayed in January 2024
Reviewed: January 5, 2024
Benjamin
FranceL’isolation phonique quasi inexistante
La situation géographique
Stayed in January 2024
Reviewed: January 4, 2024
育姿
TaiwanBreakfast is very delicious. It's so silent at night so I can sleep well even if the hotel location is at the most popular place of Old Quarter.
Stayed in January 2024
Reviewed: January 2, 2024
Jose
BrazilBreakfast.
Great location. Nice room.
Stayed in December 2023
Reviewed: January 1, 2024
Nguyễn
United KingdomGood location
Stayed in January 2024
Reviewed: November 22, 2023
Carlos
AustraliaA bit noisy. We had to change hotels for one night due to overbooking. Rising Dragon paid difference but the inconvenience of packing and moving our luggage was disappointing. Also when large groups stay there is not enough room in dining room to accommodate everyone.
Central location in old quarter, close to everything. Breakfast included was nice, fresh and prepared for you. Room was clean and comfortable.
Stayed in November 2023
Reviewed: November 22, 2023
Dorafe
Philippinesstaff are friendly and accomodating
Stayed in November 2023
Reviewed: October 25, 2023
Annalisa
ItalyEverything
Stayed in October 2023
Reviewed: October 21, 2023
Timothy
NorwayNothing
Really good location right in the old city, and also surprisingly quiet! The staff were super helpful and friendly. They even allowed us to cancel a booking for free the same day when our travel plans suddenly changed. The room standard was a little tired, but very clean and the bed was comfy. Definitely really good value for money. The breakfast was pretty good too. Would definitely recommend!
Stayed in October 2023
Reviewed: October 18, 2023
Maria
RussiaThe location is in the old quarter. Everything is near and easy to get. Cosy clean room. The staff is very nice and tries to help in everything. It’s very comfortable when you don’t need to think about anything: bus tickets, excursions, just tell what you want and you will get.
Stayed in October 2023
Reviewed: October 11, 2023
Salanguit
PhilippinesThe elevator can only carry 4 people. But that's okay.. Everything is great in this hotel.
Location is great and near everything. The staff, specifically Henry and David, are very accomodating and helpful. They even.suggested where we should go and what food we should try around Old Quarter. They even checked us in early and even accomodate our check out so early in the morning. You can also arrange transportation to and from the airport for an extra charge.
Stayed in October 2023
Reviewed: October 11, 2023
Cody
CanadaWe had 2 different rooms during our stay and 1 room had a very hard pillow/mattress and the other was very comfortable.
Location was amazing and the staff were really friendly and interested in helping us!
Stayed in October 2023
Reviewed: October 7, 2023
Pauline
SingaporeNothing
The hotel is clean and neat. Very good location. The staffs are friendly and attentive.
Stayed in September 2023
Reviewed: October 7, 2023
Julien
FranceMy room had no window, so that light had to be turned on also during day time as long as I was staying inside
Very central location, just a few minutes walk from the Old Quarter and the lake; Friendly and helpful staff, they offer laundry service and private car rides to the airport
Stayed in October 2023
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