Nothing

The staff at Majeka is exceptional! The spa and pool facilities are fantastic and one of the main reasons why we keep going back. Their breakfast offering is delicious!

Stayed in May 2021

The food. The food isn’t great. But a nice place to be at.

Best kept secret in Stellenbosch. Premium place for a good price. The spa is very nice. Had the best facial ever.

Stayed in May 2021

Title: Constructive Feedback for Enhanced Comfort While my stay at the hotel had many positives, there were a few areas that could be improved to elevate the experience further. Firstly, the absence of decaf coffee options was a minor inconvenience for someone who prefers it. It would be great to see this included in the room amenities in the future. Additionally, I noticed a mildly unpleasant smell in the room, which detracted slightly from the overall ambiance. Addressing this issue ( for example with lavender aromatic oil spray) would ensure a more pleasant stay for guests. As a woman, I found it challenging to do my hair without a dressing table. A simple solution could be to hang a mirror next to the plugs under the TV, allowing for more convenient styling. Furthermore, the towels provided were noticeably worn out and could benefit from being exchanged for fresher ones, enhancing the feeling of luxury and comfort. Overall, while these are areas for improvement, they are minor in comparison to the overall positive experience. With these adjustments, I believe the hotel could provide an even more satisfying stay for its guests.

From the moment we stepped into this hotel, I knew I was in for a treat. The facilities were top-notch, with the heated pool being a delightful escape from the outside world. The staff, both at the hotel and Spa, were incredibly friendly and accommodating, adding a personal touch to my stay. Our room exceeded expectations with its spacious layout and a bed very comfortable. The quiet air conditioner ensured uninterrupted sleep. One of the highlights was the Nespresso coffee provided in the room, a small touch that made morning feel indulgent. And let's not forget the breakfast – delicious and abundant, it set the perfect tone for the day ahead. The massage at the Spa was truly amazing, melting away any tension and leaving us feeling utterly rejuvenated. In summary, this hotel offers a haven of relaxation and luxury. From the inviting pool to the impeccable service, every aspect of my stay was exceptional. I can't recommend it enough for anyone seeking a memorable and revitalizing getaway.

Stayed in April 2024

Very dark rooms. Bathrooms need a makeover. Decor outdated and run down. It was our honeymoon and no effort was made to welcome us in a special manner.

Location was good.

Stayed in April 2024

Majeka house never disappoints. From the lovely warm indoor pool and spa, to the most delicious breakfast and lunch. The attention to detail is beautiful. Like The stunning ceiling murals in the bedrooms…every room we stayed in was exquisite. And of course the friendly welcoming staff…. Always feels like heaven coming back. Definitely not our last time.

Stayed in April 2024

everything

Stayed in April 2024

Old and run down..

Property is run down and falling apart a bit. Not really a hotel but like a guest house.

Stayed in March 2024

The room needs a good scrub—there is mould and dirt in the grout, the timber floor needs to be refinished, the front door does not close, the bar bic has water damage, and the rugs need cleaning.

Stayed in March 2024

The property requires refurbishment as it appears tired. The carpets in the room are in need of cleaning. Although there was a double shower in the room, only one shower head worked at a time due to water pressure issues. Additionally, the pillows on the bed were very old, although the linen was satisfactory. Overall, the value for money was lacking, and I would not recommend this property

Not a lot !

Stayed in February 2024

We loved everything about this property. Excellent high quality breakfast. Lovely staff, amazing spa treatments!!

Stayed in February 2024

Facilities ageing and not well maintained.

Great service

Stayed in January 2024

We had a terrible experience. Walked into our room and found about 40 mosquitos on the walls ceiling and flying around. Absolutely unlivable conditions. We went to complain and the receptionist took me to another room which smelled of moth balls, we opted for this one over the mosquito infested one. Breakfast the next morning was cold, while we dined next to two dead cockroaches on the floor. NOT good enough for a five star establishment! We cancelled our spa we had booked for fear of what could happen next and went elsewhere. It was my husbands birthday and i was most disappointed with our stay which was meant to be relaxing and luxurious. It was the opposite! Hotel needs full maintenance down to chipping internal cupboards, moisture damage everywhere.

The property was aesthetically lovely but very run down. Damp everywhere.

Stayed in February 2024

Hotel needs serious maintenance and face-lift. But overall the breakfast made it worth while

Breakfast exceeds expectations.

Stayed in September 2023

The only thing that was broken was the Jacuzzi and steam room but we used the sauna and were out most days so not a problem

We loved the decor, we had a beautiful room with access to two pools. The room was beautifully decorated. The food fab and the staff were so friendly and attentive and helped us with any enquiries for places to visit. It’s set right in the middle of the vineyards. It had a spa and hairdressers on site which we used. We had lovely massages.

Stayed in November 2023

The rooms were absolutely vile. The cleaning is severely lacking at this hotel and they need to focus on getting a good cleaning team. We checked into our room to find hair and dust balls all over the floor. The white trim of the rugs are brown they are so dirty and gross. Hair scattered on the bathroom countertops and floors. Bathtub not drained. And to top it off we found toenail cuttings from the previous guest still on the nightstand (photos attached). We let management know, who said they would send the cleaners to the room to take care of it, and we returned to the room later to just find the toenail clippings scattered around the room (photo also attached). Meaning they did not even clean them up, they probably just brushed them off. This hotel is way too expensive to have this poor of cleaning - had I not pre-paid for this months ago, I would have left the second we arrived to the room. I would not advise anyone to stay here until they do a full makeover and get a new cleaning staff.

The hotel has potential to be beautiful with regular upkeep, but that isn't happening. It seems like the bare minimum is being done to get by. I would never ever stay here again - the rooms were disgusting.

Stayed in October 2023

Mould all over the bedrooms, wet walls. Jacuzzi not working. Unfriendly staff. Dirty everywhere.

Nothing

Stayed in September 2023

No hot water for shower, jacuzzi and steam room out of order.

Comfortable rooms, beautiful setting and aesthetic, secure.

Stayed in September 2023

Nothing worked, the jacuzzi, steam room and sauna was out of service.

The venue, nothing else

Stayed in August 2023

Almost all the amenities were either dirty, not working, or only half-way working. The biggest disappointment was the cold "heated pool" and dirty jacuzzi. We then wanted to have a coffee at the fireplace, only to hear they couldn't make any coffee while there was a power outage. Shouldn't a facility of this price range have backup options on-site? The second choice was to drink a liqueur at the bar, only to hear they only had half of the options in stock. Our bed didn't have a fitted sheet (gross) and the room just felt wearned out. The Nespresso coffee machine didn't work properly because the pods provided were not compatible.

Big breakfast selection. Well located in Stellenbosch. Big room with seating area and semi-private pool.

Stayed in August 2023

None of the amenities/facilities could be used. The "heated" pool was cold, the jacuzzi was dirty, the outside seating was wet and not wiped down, the steam room was out of order, coffee facilities in rooms only make use of pods, but the pods provided are not compatible with the machine and not working properly. Our bed didn't have a fitted sheet on. The shower was dirty. The bar didn't have half of the stock that was presented on the menu. The restaurant didn't have the "soup of the day" nor the pudding that we wanted to order. There are apparently inverters in the rooms, but it was not working during power outages.

Breakfast was nice. Well located with pretty Stellenbosch mountain views.

Stayed in August 2023

Hotel is in a state of disrepair. Really very poor standard. Phone didn't work, pillows were lumpy, gap under the bedroom door quite noticeable. Additionally the kitchen disappointed with sub-standard food.

Staff were friendly

Stayed in August 2023

The room was modern and very spacious and the staff were very friendly and helpful.

Stayed in August 2023

Fake coffee pods instead of proper Nespresso pods, not even good fake ones. The room smelt muggy a lot of the time. The bed creaked and made a lot of noice anytime you turned. Facilities felt slightly "worn"...not polished/sleak.

Breakfast was good and the staff was wonderful. Room was spacious and overall quite pleasant.

Stayed in August 2023

Nothing to dislike at all!

We loved everything, because it is not mainstream the boutique nature of this hotel makes for a brilliant tranquil setting! Cannot fault this property!

Stayed in June 2023

I heard great things about this property and sss excited to stay here for the first time when having to overnight in Stellenbosch. Extremely unfriendly staff. Check in felt like the receptionist was doing me a favor. No one in this hotel, not even the security guards standing around offers you any assistance with your luggage. I was told the bar closes at 23:00. When I arrived back from dinner at 22:30 the bar was locked up and shut. No chance of a night cap. Why promote facilities and then change times? If I knew they were closed I would have had a drink in town at one of the many establishments that want my money. The rooms are tired. Extremely slippery wooden base in the shower and moldy. Then when someone walked into my room casually in the morning without knocking or warning was quite an unpleasant surprise. I shouted to the door and someone mumbled something resembling an apology. No double lock option on the room doors. So the staff can come in when they feel like it. No privacy signs. A stupid little button you press on the door that clearly does not work or the staff member would not have entered my room. Check out again no assistance with luggage. The manager (I assume) sitting in an office behind the front desk and shouting good morning from behind his desk. Not a guest focused team at all. I will not be returning.

Beautiful location.

Stayed in July 2023