Hotels in Guro-Gu, Seoul

Super friendly, great staff! Easy check in, came to clean rooms while we were gone

I had an amazing experience at this hotel. The property was super clean and quiet, offering a peaceful and relaxing atmosphere. The room was spacious, well-furnished, and extremely comfortable. What truly made the stay exceptional was the staff. Every team member I interacted with went above and beyond to ensure I was well taken care of. They were genuinely helpful, attentive, and made me feel welcomed throughout my stay. It’s rare to find such consistent and sincere service from every staff member. Highly recommended – I would definitely return!

I had a sudden change in my itinerary so was scrambling to adjust flights and find an accommodation two days before traveling to Seoul. So happy that my rushed decision to book at Mutal Stay did not disappoint. The location and room were perfect! I wanted to stay closer to Gimpo International Airport for my next flight out. Booked Uber to get there and back but would have taken public transportation if not for my luggage. Turning left as you exit Mutal Stay, it's only a few blocks to the Hyundai City Outlet which is like a mall in a multilevel building. There were several food options, restaurants and a CU (convenience store) on the top 3 floors of the building. They even had an Outback Steakhouse, for those craving something that is maybe a little more like home. There was another mall building, Mario Outlet, across the street but I didn't make it there. The room where I stayed was very, very clean and the bed so comfortable. I found myself taking a nap which I haven't done in ages, so I enjoyed peaceful rest during my entire stay. Check-in and check-out were seamless. I did happen to see staff as I was leaving (there to clean) but you may very well not see anyone at all. This should not be an issue. If you have a question or need assistance, there is a "call button" option where someone responds in no more than 10 seconds. I needed to request more toilet paper and it took no time at all as there is a supply cabinet that staff can unlock/lock remotely. I did have a question that I asked via the Booking.com app. I received a response shortly after. My room was on the 3rd floor. There is a rooftop room on the 4th floor which I understand is a larger space. This would be the better option for any groups with 3 or more people. I was very comfortable in my room but would be interested in the rooftop room the next time I were to stay, just for the experience!

Clean. Cozy

The service was great and the rooms were exceptional!

The Sheraton Hotel offers an exceptional experience. The food is superb—flavorful, well-prepared, and beautifully presented. The bed is incredibly comfortable, with fresh linens that smell clean and inviting, ensuring a restful night’s sleep.

Most if the staff were friendly and they were very helpful. The location was amazing and it was clean and looked expensive. We had to book urgently and we were accommodated.