Spa hotels in Zurich

Rooms clean, beds comfortable, amazing breakfast, complimentary cappuccinos and breakfast, nice atmosphere, very very friendly and helpful staff

The best hotel I stayed in my life.

Very clean, 2 blocks to a major tram line and 2 blocks the other direction to the water with a short walk to old town as well, charming decor, and helpful friendly staff. Perfect stay in Zurich and a relatively reasonable price.

Sauna was amazing and even more because of the fact it was snowing. Also, I have to say that we got a room upgrade

Everything about this hotel is perfect ! Perfect stay for families with kids .

excellent location , and great staff Zeinab and Ahmad were of great help and very hospitable

Great scenery Very nice room/ Large

I feel compelled to share my transformative experience at Five Hotel, where Manager Amindra Mahakumara has redefined luxury hospitality. The property's physical beauty is matched only by the extraordinary service culture Mr. Mahakumara has masterfully cultivated. From our arrival, it was clear that his leadership philosophy centers on proactive guest care. Mr. Mahakumara's personal touch was evident throughout - from his daily rounds delivering room service to his genuine interest in ensuring guests' comfort, both within the hotel and during their time in Zurich. As someone who leads my own organization, I found his management style both inspiring and educational. The coordination between departments was flawless, reflecting Mr. Mahakumara's exceptional training protocols. His team, from front desk to housekeeping, maintained immaculate standards with remarkable consistency. Their ability to anticipate rather than merely react to guest needs demonstrated the superior service culture he has established. A particular incident stands out: when a fellow guest accidentally left their iPad before a same-day flight, Mr. Mahakumara personally arranged international shipping to America. This level of attentive problem-solving exemplifies his commitment to guest satisfaction. Having experienced luxury hotels worldwide, the environment Mr. Mahakumara has created is truly distinctive. He achieves the perfect balance of five-star service while maintaining an atmosphere of genuine warmth. His leadership sets new standards in the industry, and we look forward to returning specifically because of the exceptional experience his management enables.​​​​​​​​​​​​​​​​ Between him and Simon (receptionist) handing off everything to each other, the stay was perfection.

The stuff very lovely and fully supported to the guest and the rooms very nice, even more the location is very good.

It was a pleasure to return to this hotel: perfectly situated just steps from both tram and train stations, renovated, clean rooms and a warm, inviting lobby staffed by genuinely friendly people. The highlight is undoubtedly the generous breakfast buffet—served until 1 PM on Sundays—offering hot dishes, pastries, fruits, vegetables, meat, fish, juices etc.