Red Level at Gran Melia Palacio de Isora - Adults Only
Red Level at Gran Melia Palacio de Isora - Adults Only
- Sea view
- Garden
- Pet friendly
- Swimming pool
- Free Wifi
- Terrace
- Balcony
- Free parking
- Bathtub
- Air conditioning
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About this property
This adults-only oceanfront complex offers outdoor pool with Balinese beds and hydromassage loungers. Each room has a private terrace with ocean or garden views. The Red Level at Gran Melia Palacio de Isora is an exclusive private area of the Gran Melia Palacio de Isora. Guests have access to all hotel facilities, including a wide range of international restaurants, 8 bars, including a beach bar, a lagoon-style infinity pool, sun terrace and tennis courts. Each spacious, elegant room at the Red Level comes with a coffee machine, an iPod dock and free WiFi. Bathrooms include a hydromassage shower and an over-sized bath tub. The exclusive Red Level lounge offers free tea and coffee all day. It also includes a poolside bar service and a business center. There is direct access to Alcalà Beach from the hotel. 40 minutes’ drive from Las Cañadas del Teide National Park, and 35 minutes from Tenerife Reina Sofia Airport. The center of Alcalá is a 10-minute walk away. Please note that all guests at this hotel must be 16 years old or older.
Couples in particular like the location – they rated it 9.0 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- 2 swimming pools
- Free Wifi
- Free parking
- Spa
- Beachfront
- Fitness center
- 7 restaurants
- Tea/Coffee Maker in All Rooms
- Bar
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Guest reviews
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Guests who stayed here loved
- Iuliia
Switzerland“Great location near the city of Alcala, with the beach nearby, and beautiful walkable surroundings. Great pools in the hotel, nice sports facilities (good gym and tennis courts), attentive and helpful staff, good food for breakfast and in the...” - Svitlana
Ukraine“The location of the hotel is spectacular. The view is stunning. Everything is super clean. Every evening you have a show to keep you entertained, and it's pretty great. Staff is incredibly helpful and makes you feel incredibly comfortable and...” - Neerajkumar
United States“The hospitality and focus on customers and their needs.” 
Janine
United Kingdom“Check in was delightful, the best check we have experienced - and we stay in a lot of hotels. Breakfast, the coffee and snack corner plus the 5-6pm drinks and food selection was excellent.”- Tarik
Morocco“Beach Acces adult only pool and the helpful front desk staff just amazing people” 
Ishai
Israel“quiet location in a large hotel. nice, comfortable room, friendly staff and excellent service. excellent breakfast.”- Petr
Netherlands“Exceptional swimming pools, amazing breakfast at Red Level area. Delicious cuisine and top notch service at Terrace and Bistro restaurants. Staff is very helpful and kind in general.” - Daryl
Guernsey“Excellent location. Good service, Good room and facilities” - Alison United Kingdom“The red level adults only area of the hotel was excellent. Room was perfect, including the balcony whirlpool bath that you could arrange for your butler to prepare for you! Breakfast was very good. Drinks (including wine and beer) and snacks were...”
- Laura United Kingdom“Possibly the nicest hotel we’ve stayed in! The staff were so friendly and helpful, from management to cleaners. It was beautifully clean and finished to such a high spec. But the attention to detail is what steals the show. They’ve thought of...”
Hotel area info
Restaurants
- La Terrasse by Jorge Peñate
- CuisineSeafood • International
- Open forDinner
- AmbienceRomantic
- Le Bistrot Provencal
- CuisineFrench
- Open forLunch • Dinner
- AmbienceModern
- Nami Asian Bistro
- CuisineChinese • Indian • Japanese • Thai
- Open forDinner
- AmbienceModern
- Oasis Mediterranean
- CuisineMediterranean • Spanish
- Open forLunch • Dinner
- AmbienceModern
- L´Olio Trattoria & Pizza Bar
- CuisineItalian • Pizza
- Open forDinner
- AmbienceModern
- Pangea Food Market
- CuisineInternational
- Open forLunch • Dinner
- AmbienceFamily-friendly
- Dúo Steakhouse
- CuisineSteakhouse
- Open forDinner
Amenities of Red Level at Gran Melia Palacio de Isora - Adults Only
Most popular amenities
- 2 swimming pools
- Free Wifi
- Free parking
- Spa
- Beachfront
- Fitness center
- 7 restaurants
- Tea/Coffee Maker in All Rooms
- Bar
Bathroom
- Toilet paper
- Towels
- Bidet
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Bathtub
- Shower
Bedroom
- Linens
- Wardrobe or closet
Outdoors
- Outdoor furniture
- Beachfront
- Sun deck
- Terrace
- Garden
Kitchen
- Dining table
- Coffee machine
- Electric kettle
Room Amenities
- Socket near the bed
- Sofa bed
- Clothes rack
PetsPets are allowed on request. Charges may apply.
Activities
- Aerobics
- Archery
- Live sports events (broadcast)
- Live music/Performance
- Happy hour
- Themed dinnersAdditional charge
- Bike toursAdditional charge
- Beach
- Tennis equipmentAdditional charge
- Snorkeling
- DivingAdditional charge
- CyclingOff-site
- Hiking
- CanoeingAdditional chargeOff-site
- WindsurfingAdditional chargeOff-site
- Ping-pong
- FishingAdditional chargeOff-site
- Tennis court
Living Area
- Sofa
- Sitting area
Media & Technology
- iPod dock
- Flat-screen TV
- Satellite channels
- Telephone
Food & Drink
- FruitAdditional charge
- Wine/ChampagneAdditional charge
- Special diet meals (on request)
- Snack bar
- Breakfast in the room
- Bar
- Minibar
- Restaurant
- Tea/Coffee maker
InternetWifi is available in the rooms and is free of charge.
ParkingFree private parking is available on site (reservation is not needed).
- Valet parking
- Parking garage
- Electric vehicle charging station
- Accessible parking
Transportation
- Public transit ticketsAdditional charge
Front Desk Services
- Invoice provided
- Private check-in/out
- Concierge
- ATM on site
- Baggage storage
- Tour desk
- Currency exchange
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Suit pressAdditional charge
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
Business Facilities
- Fax/PhotocopyingAdditional charge
- Business centerAdditional charge
- Meeting/Banquet facilitiesAdditional charge
Safety & security
- Fire extinguishers
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
- Safe
General
- Shuttle serviceAdditional charge
- Pet bowls
- Pet basket
- Adults only
- Shared lounge/TV area
- Designated smoking area
- Air conditioning
- Smoke-free property
- Executive lounge access
- Wake-up service
- Tile/Marble floor
- Car rental
- Laptop safe
- Soundproof rooms
- Elevator
- Hair/Beauty salon
- Ironing facilities
- Facilities for disabled guests
- Non-smoking rooms
- Iron
- Room service
Accessibility
- Upper floors accessible by elevator
2 swimming pools
Pool 1 – indoorAdditional charge
- Open all year
Pool 2 – outdoorFree!
- Open all year
Spa
- Locker rooms
- Personal trainer
- Fitness classes
- Yoga classes
- Fitness
- Massage chair
- Spa/Wellness packages
- Foot bath
- Spa lounge/Relaxation area
- Steam room
- Spa facilities
- Body wrap
- Body scrub
- Body treatments
- Hairstyling
- Hair coloring
- Haircut
- Pedicure
- Manicure
- Hair treatments
- Makeup services
- Waxing services
- Facial treatments
- Beauty services
- Beach umbrellas
- Turkish/Steam BathAdditional charge
- MassageAdditional charge
- SpaAdditional charge
- Fitness center
- SaunaAdditional charge
Languages Spoken
- German
- English
- Spanish
- French
- Italian
- Russian
House rules
Child policies
Children not allowed.
Crib and extra bed policies
Cribs and extra beds aren't available at this property.
The fine print
Please note that guests must present the credit card used to make the reservation on arrival.
Please note that all guests at this hotel must be 16 years old or older.
Guests with half-board reservations may choose 3 à la carte courses in the restaurant of their choice. The package includes all 7 restaurants.
Please note the published rates for stays on 24 December and 31 December include a mandatory fee for the buffet gala dinner held on those evenings at the Pangea Restaurant.
Please note, when booking more than 9 rooms, different policies and additional supplements may apply.
Pets are allowed, 80€ per dog/day with a maximum of 2 per room.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Red Level at Gran Melia Palacio de Isora - Adults Only of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
