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About this property

Located right in front of Yamashita Park and looking out to the Yokohama Bay, Hotel New Grand is a renowned classic hotel with nearly a century of first-class hospitality. Motomachi-Chukagai Subway Station is just a 1-minute walk away. Free WiFi is available throughout the property. Featuring chic ambiance and large windows offering ocean or city views, rooms are equipped with a flat-screen TV, fridge and electric kettle. Mini-bar and an electric kettle are also provided. The private bathroom includes a bath tub and toiletries. While staying at New Grand Hotel, guests can receive massages at the esthetic salons or purchase gift items at the Sundry Shop. Currency exchange and concierge services are offered. Luggage can be stored at the bell desk for free. Yokohama China Town is a 2-minute walk, Motomachi shopping area is a 5-minute walk away, and Osanbashi Pier is a 10-minute walk away. The lively Minato-mirai area and JR Yokohama Station are both within an 8-minute subway ride from the property. Le Normandie serves classic French cuisine in an elegant setting with antique interior. Il Giardino offers colorful Italian dishes, while delicately prepared Japanese meals can be enjoyed at Yugyo-an restaurant.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

JR-EAST HOTELS
Hotel chain/brand

Property highlights

    • Top Location: Highly rated by recent guests (9.6)

    • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

    • Breakfast Info

    • American

    • Private parking at the hotel


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Availability

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Room Type
Number of guests
 
1 king bed
2 twin beds
2 twin beds
1 king bed
2 twin beds
1 king bed
2 twin beds
2 twin beds
2 twin beds
2 twin beds
1 queen bed
2 twin beds
2 twin beds
1 king bed
1 king bed
1 twin bed
1 king bed
2 twin beds
2 twin beds
1 king bed
2 twin beds
1 king bed
2 twin beds
3 twin beds
3 twin beds
3 twin beds
3 twin beds
3 twin beds
3 twin beds
1 twin bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

Select topics to read reviews:

Guests who stayed here loved

  • Paul
    United States United States
    This hotel has a great location by the waterfront with many excellent restaurants nearby. It is very easy to get to the train station as well. The service here is top notch.
  • Grace
    United States United States
    Location (very close to Chinatown and port since we booked this after our cruise) and staff were very friendly. Nice hotel.
  • Raspayu
    Germany Germany
    The location is great, really close to Chinatown. The views over the bay were beautiful.
  • Cristian
    Austria Austria
    Great location in a nice harbor area, majestuos historical building , good size room , very nice view from the room
  • Kimberly
    United States United States
    Beautiful property! Very clean; plenty of restaurants and amenities. The staff were very kind/welcoming, and super helpful! Great view of the bay and Yamashita Park from the room. Relaxing when you want the quiet, but also within walking distance...
  • Chunwei
    United States United States
    Location is great. Right next to Chinatown, Marine Tower, and Park. Although the hotel does not offer airport transportation, it is right next to an airport shuttle stop run by another bus company.
  • Constance
    United States United States
    Beautiful historic hotel. Staff were excellent. Location - close to Chinatown - was great. Very convenient (short taxi ride) to International Cruise Terminal.
  • Kazumi
    United States United States
    The location is excellent! Close to the china town and Minatomirai. The room is very clean! The view is amazing, especially at night. When I come to Yokohama next time, I will stay here again.
  • Cynthia
    Italy Italy
    The hotel is stunning and luxurious. It kind of feels like being at The Plaza in NYC. Hotel staff the most courteous I’ve experienced. Well trained, impecable manners and attire. Valet personnel help you load and unload from your ride. I would...
  • Peggy
    United States United States
    Proximity to Chinatown. Bus from airport pretty much stops right in front of it. Some of the architecture and design is very classic and different from modern hotels, we took some photos. The view from the corner room was fantastic

Hotel area info

Restaurants

6 Restaurants On Site
  • パノラミックレストラン ル・ノルマンディ
    • Cuisine
      French
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Traditional • Romantic
  • イル・ジャルディーノ
    • Cuisine
      Italian
    • Open for
      Lunch • Dinner
    • Ambience
      Traditional • Romantic
  • ザ・カフェ
    • Cuisine
      European
    • Open for
      Brunch • Lunch • Dinner
    • Ambience
      Traditional • Romantic
  • ラ・テラス
    • Cuisine
      British
    • Open for
      High tea
  • シーガーディアンII
    • Open for
      Cocktail hour
    • Ambience
      Traditional • Romantic
  • 熊魚菴 たん熊北店
    • Cuisine
      Japanese
    • Open for
      Lunch
    • Ambience
      Traditional

Amenities of Hotel New Grand

Great facilities! Review score, 9

Most popular amenities

  • Non-smoking rooms
  • Private Parking
  • 6 restaurants
  • Facilities for disabled guests
  • 24-hour front desk
  • Room service
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Bathtub or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower

Bedroom

  • Wardrobe or closet
  • Alarm clock

Outdoors

  • Terrace
  • Garden

Kitchen

  • Electric kettle
  • Refrigerator

Room Amenities

  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack

Living Area

  • Sitting area
  • Desk

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant

Internet
Wired internet is available in the rooms and is free of charge.

Parking
Private parking is available on site (reservation is not needed) and costs ¥1,500 per day.

  • Parking garage

Front Desk Services

  • Concierge
  • Baggage storage
  • Currency exchange
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Suit press
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safe

General

  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Heating
  • Chapel/Shrine
  • Carpeted
  • Elevator
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service

Accessibility

  • Upper floors accessible by elevator

Spa

  • Body treatments
  • Facial treatments
  • Beauty services
  • Massage
    Additional charge

Languages Spoken

  • English
  • Japanese

House rules

Hotel New Grand takes special requests – add in the next step!
Check-in
From 3:00 PM
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 11 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

< 1 year old
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBNICOSUCCash

The fine print

Must-know information for guests at this property

Please note that Le Normandie restaurant has a dress code for dinner. Male guests are required to wear a jacket.

Guests who wish to use a baby cot need to contact the hotel in advance.

Guests can indicate smoking preference in the comment section at time of booking. However, please note that while the property will do its best to accommodate your requests, smoking preferences cannot be guaranteed.

Major renovation work in the courtyard will be carried out from February 10, 2025 to August 29, 2025.

Renovation work is done from 09:00 to 17:00 daily.

Please note that the courtyard and view from some restaurants is temporarily inaccessible to guests.

FAQs about Hotel New Grand