About this property

Within just a 5-minute walk of the Wawel Royal Castle, the Novotel Krakow Centrum features an indoor swimming pool and sauna. Its spacious rooms have free internet and tea/coffee facilities. Novo Square Lounge Bar serves a variety of Polish and international food. Room service is available 24 hours a day with dishes and snacks. All rooms at the Novotel are air-conditioned and comfortably furnished. Each includes a sitting area and a safe. Some have a view of the Vistula River. All rooms are smoke-free. Front desk staff is available 24 hours a day and can arrange laundry and ironing services. Guests can relax in a fully equipped fitness center or try a selection of massages and other body treatments. Novotel Krakow Centrum is only a 10-minute walk from the Main Market Square and many restaurants and shopping opportunities. Private parking is available.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Novotel
Hotel chain/brand
Novotel

Property highlights

    • Located in the best-rated area in Krakow, this hotel has an excellent location score of 9.3

    • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

    • Breakfast Info

    • Continental, Vegetarian, Vegan, Gluten-free, Buffet

    • Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 sofa bed
and
1 queen bed
2 queen beds
1 queen bed
1 sofa bed
and
1 queen bed
1 queen bed
1 sofa bed
and
1 queen bed
1 queen bed
1 queen bed
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Sustainability

This property has 2 third-party sustainability certifications.
  • BREEAM
    BREEAM
  • Green Key (FEE)
    Green Key (FEE)

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Elena
    Cyprus Cyprus
    We had a wonderful stay at this hotel in Krakow! It is located just a short walk from the city center, which made it perfect for exploring the beautiful old town. The hotel itself is very modern, stylish, and spotless clean. The rooms are...
  • Albert
    Kenya Kenya
    Closeness to your sites. Ground floor sitting spaces are spacious, this allows guests to socialize. Availability of a la carte menus, so one can eat at any time.
  • Agata
    Poland Poland
    Beautiful & clean hotel. Kids corner. Centrally located. Amazing & helpful staff. We truly enjoyed our stay!
  • Sylwia
    Netherlands Netherlands
    Very friendly and helpful staff, clean and comfortable hotel in a very good and safe location.
  • Magdalena
    United States United States
    I had a wonderful stay at this property! What stood out the most was the delicious food—every meal was flavorful and satisfying. The meal times were very convenient, making it easy to enjoy without feeling rushed. The entire place was spotlessly...
  • Georgia
    Cyprus Cyprus
    Excellent hotel, great location close to public transportation and within walking distance from major monuments. The staff was helpful and the facilities were clean.
  • Natasha
    Austria Austria
    Very good hotel for families. The pool was a welcome addition and the kids loved it. Restaurant was surprisingly good.
  • Tetiana
    Ukraine Ukraine
    It was really nice and comfy room with great view.
  • Lara
    United States United States
    Prefect location for weekend getaway! The airport bus stop right around corner and tram stop across the street made getting everywhere a breeze. Room was big and comfortable. Breakfast was good. Bar was open.
  • Elvis
    Norway Norway
    Hotel had a nice welcoming Christmas feeling , the decorations , the nice scents around and the staff

Hotel area info

Restaurants

1 Restaurant On Site
  • Novo2
    • Cuisine
      Mediterranean • Polish • Steakhouse • International
    • Ambience
      Family-friendly • Modern • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

House rules

Novotel Kraków Centrum takes special requests – add in the next step!
Check-in
From 4:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 16 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubMaestroCash

The fine print

Must-know information for guests at this property

Payments are made in local currency (PLN).

Please note that in our hotel there is the possibility of paying by tourist voucher is only for reservations with payment at the hotel on arrival; the pre-payment offer cannot be paid with a tourist voucher. Payment is due at check-in or during your stay.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

FAQs about Novotel Kraków Centrum