Kraków is a hidden gem in Europe, which helps any evaluation you do actually! That being said, PURO Kraków is just A-M-A-Z-I-N-G! This is truly a design hotel, with a top location and fantastic staff. Starting with design, I was really impressed with the fashionable, out-of-the box déco, yet extra-comfy and cosy. This is for sure the work of a professional! Everything is very colourful, chairs and tables quirkly don't match, materials are combined in a very original way and the room is just exquisite, very good taste and modern design in the slightest details. You can control everything (lights, tv, temperature) through a tablet (yes!) and products are from Azzaro. Regarding staff, they couldn't be nicer, in fact like everyone in Poland (and Kraków is no exception). Paulina at the Reception desk was especially helpful with all the tips she gave me! They don't try to sell you excursions! Loved that! Also in the breakfast area, they go out of their way to answer any request, very promptly and efficiently, everything fresh and refilled all the time, large variety...very good! Also vou can have complementary hot drinks in the main lobby...you just have to use your card key and fill your cup (also in a take-away, Starbucks-style version) with coffee, tea, cappuccino, hot chocolate, you name it. Such a handy, awesome idea! Finally, last but not least, LOCATION. PURO is very close to Stare Miasto (Old Town), but far from the noise and the crowds, in a very quiet and safe neighborhood. Also, it is situated next to Kraków Glówny, the main train station, and a shopping mall. Seems awful, right? Not at all, you don't even notice it's there, only when you need it. It's very convenient to have the train, tram and bus stations right across the street when you want to go e.g. to the airport or to visit the salt mines.

At first glance this property doesn’t look to great, but overall it was a great property and experience! It was family friendly, comfortable, and very clean. It is close enough to the town to walk and has a great neighborhood to walk around. The owners are very responsive, in fact I left my sons’ soccer jerseys that we bought and I didn’t realize until we were on our way home. I emailed the owners and they immediately got back, found the bag, and are mailing it back to us! They were very quick to respond. Thank you so much for a great stay!

Elegant, high class hotel with all amenities. Good, central location. Nice view from higher floors. Lots of wood in decor. In-room safe and a glass walled elevator are two big pluses and should not be taken for granted in Polish hotels. Adequate outdoor parking as long as there is no conference or event in the hotel. Big lobby with marble floors, gold trimmings and comfortable leather couches. Big indoor pool. Polite, professional staff. No children below 15 policy which is areas idea especially around the pool.

In our case it was spontaneous visit of the place just for weekend and the hotel really exceeded our expectation. Nice place, inquisitive staff, cool food, live music. I got impression the management care about guests experience.

Very nice, new facility. She added a location in the mountains, a quiet and pleasant place to relax. Very nice and helpful staff, we felt taken care of. Good place for relaxing and active rest.

Wonderful hotel at a very romantic Location, beautiful and well equipped rooms, excellent Sushi bar at the top of the hotel with a lovely view - have to come back during spring or summer

Hotel was clean, very polite staff & good food. Got everything we expected for the price we paid and more. Definitely recommend this place!

Food was amazing and facilities (spa, swimmingpools...) were excellent! It is a nice place to have a rest. Perfect for families and couples.

Location and food were excellent. Very good amenities like swimming pool or roof top restaurant with the mountain view.

Central to old town, interesting deco, well kept, restaurant attached to the hotel was great - very friendly & kind

Good quality service, nice staff, very good food. Modern yet traditional equipment. Definitely worth coming back.

It was a very nice hotel. With excellent service and a very nice breakfast. I would totally stay there again!

Over all very good hotel, staff was very good and very helpful. Loacation and other facilities were good.

Wonderful.. best value for money amazing food, service is good and very helpful and welcoming staff

Great spot for a romantic weekend. Beautiful location with awesome SPA facilities!

Excellent food, great room - very nice place to stay

It has a very nice pool, sauna and jacuzzi.

Underground parking, spa facilities.