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Very prompt check-in service. Gayane at the front desk was exceptionally helpful—she upgraded our room to one with a lovely balcony overlooking Mount Ararat. She also served us some Armenian wine, which was quite good! Gayane was great with directions and made us feel very welcome. The room itself was beautiful and comfortable. Highly recommended!

The breakfast was basic, but it was my expectation that it would be authentic.

Very nice family business owners, excellent place to be, very friendly people, absolutely amazing hotel. Clean room, air conditioning working, convenient bathroom. Artur is the best and makes you feel like you're at home. Will definitely come back.

I liked breakfast and staffs were so kind,location was 25 mins by car until city center clean rooms. A little cold for this time.

Excellent price for a room with a private shower and toilet. You won't find anything like this anywhere in the city. Great location next to the park. The room has a mini fridge, table, kettle, mug, towels, and air conditioning. There's a small window and a mini mirror opposite the window. A double bed and pillows. These are new rooms and have been rented out not long ago. Overall, it's a great choice for one night.

Everything was totally fine, owners are very friendly. Calm and nice area . Apartment is very clean and comfortable

Location and the spacious & modern room

Large and clean room.Very helpful and positive gays on reception. You can easily go to the centre of the city 25 minutes to walk.

The whole time travel experience, the authenticity of heritage and culture.

I always choose to stay at this hotel when I am in Yerevan, and it is always a wonderful experience. The staff is absolutely amazing and works together incredibly well. You can truly see the mutual respect, teamwork, and love they have for each other, which creates such a positive and welcoming atmosphere for the guests. There is always a genuine smile on their faces, and they are always happy to help (a special thank you to Suzy at the reception!). Highly recommended, 5 stars without a doubt

Very friendly ladies at check-in and checkout! Best breakfast I have in any hotel anywhere in the world! Also they were very kind to let me take photo of the famous mountain Ararat that only 8 people survived the the flood, was Noah and his family!

Nice big rooms, good Wi-Fi, beautiful exterior, and stylish elevators with glass panels. I especially appreciated the welcome ice drink and sweets at the entrance – such a thoughtful and refreshing touch. I enjoyed it every time I entered or left the hotel. However, the spa was disappointing. Despite visiting five times, I only received a towel on two occasions – and even then, just one. Most of the time, they either avoided giving towels or claimed they had none available. The water dispensers often had empty bottles, no glasses, or no water at all. It feels like the management is focused only on the hotel’s appearance from the outside, not on maintaining the experience inside. My recommendation to the manager: a beautiful exterior is not enough – the inside must be clean, well-maintained, and cared for as well

I had a fantastic time .The staff was super welcoming and went above and beyond to make my stay special. The place is beautiful, clean, and comfortable, with great attention to detail. Everything from check-in to dining was smooth and enjoyable. Can’t wait to come back!

Actually for that price it's a very good hotel, big rooms, good location, close to metro.

Very nice and warm feels like family stay instead of usual hotel stays

A wonderful stay! Ossanna Hotel is peaceful, relaxing, and perfect for unwinding. The pool is great for chilling, the staff are incredibly friendly and welcoming, and it's only about 10 to 15 minutes by car from the city center. Highly recommended!

Все было отлично. Хорошо отдохнули. Сотрудники очень отзывчивые на любые просьбы.

Everything was fine, the room was very comfortable and the staff was friendly.