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Friendly staff, everything was new and clean, great property and pools.

Everything was great-warm atmosphere, very pleasant staff, delicious food, perfect location!

Vec treci put za redom odsjedam.u ovom.hotelu. Lokacija odlicna, uredne i ciste sobe. Dorucak sasvim solidan. Zaista nemam ni jednu primjedbu.

Clean room , great location, kind staff

Luxury place, polite staff. Free and safe parking. Very good and variable continental breakfast. 10/10, highly recommended!

Hotel je savršen. Sve je jako čisto, odlično je, moderno i luksuzno uređeno. Lokacija je super, 15-ak minuta pješice do Tvrđave Kastel i centra. Recepcionarke su jako gostoljubive i drage, brzo su pronašle zamjenu za našu sobu kako bismo odradili ranu prijavu i odmorili se od puta. Parking u garaži je besplatan, a najbolje od svega je to što unutra imaju i punjač za EV koji jako brzo puni automobil i bio je cijelo vrijeme slobodan. Doručak traje jako dugo, do 10:30, ali nisam bio na njemu pa ne znam kakva je hrana. U sobi dođe apsolutno sve: četkice za zube, turpije za nokte, Rituals šamponi, brijač, spužvice za obuću, papuče... dakle sve što vam pada na pamet i što vam je potrebno za ugodan boravak. Definitivno se ovdje vraćam kada opet dođem u Banju Luku. Brzo odgovaraju na poruke na Bookingu.

Very clean and comfortable room, extremely friendly staff (whose English is excellent), location very close to downtown, perfect breakfast

Location,clean,stuff very friendly.

The staff was helpful and welcoming

Front desk staff was amazing. Very helpful.

Quiet, the staff was very helpfull

breakfast was delicious. would recommend

Staff was very kind and helpful. Other was everything nice and can recommended this hotel and SPA.

Location Quiet room Good food selection

The staff was very friendly on location, and responsive to queries through Booking.com messaging prior to arrival. The room was great and perfectly clean, as was the bathroom, including the shower (good temperature and pressure). There’s a mini fridge in the room, which is practical. Free parking (plentiful) is available for hotel guests behind the building. Breakfast is à la carte rather than the more typical buffet style, but the food you order and they prepare is very good and served with a smile. We needed to do laundry, which I had assumed would be at an extra cost — but they told us to just bring them our laundry and that it would be done at no extra charge! We left them a bag of laundry in the morning, and when we came back at noontime, the clothes were awaiting us, folded in a basket in front of our door… Above and beyond!

The 2 ladies working the front desk. Clean.

Sjajna lokacija, svi su ljubazni i profesionalni.

It was the most clean and well organized hotel I have ever stayed at. The staff were wonderful and helpful.

Tesla was a great spot for a couple nights stay in Banja Luka, especially if you are using the bus. The walk is not far from the station. Both the receptionists I chatted with were very friendly and spoke good English. The female receptionist gave me many recommendations for in and around Banja Luka. The rooms were great value for money — clean, warm, and comfortable. The restaurant downstairs had a great breakfast in the mornings, definitely take advantage of that.

The only thing I can mention is that the staff is kind and helpful.

The hotel is conveniently located on the main road, making it an ideal stop to rest while avoiding noise and crowds. The property looks brand new, with completely new furniture. The service was excellent, and the breakfast was amazing. The receptionist was very friendly and provided us with excellent assistance during our stay. Highly recommended!