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The location was excellent. The public transport was very useful. A brilliant town centre for bars and restaurants.

Great service for the price Nice staff Clean , big room and comfortable

Lovely hosts, well-organized place with easy 24/7 check-in. The view over the lake is simply stunning.

The staff were very nice and polite The place is very calm and relaxing

excellent service and room at this price.

Beautiful scenery! Friendly and welcoming staff! Excellent location! Spacious room! Quiet!

super friendly and helpful staff. happy to answer questions and go above and beyond to help out. rooms are so clean and spacious. public transport is just on the doorstep. easy check out using their system which is fully explained by the staff. highly recommend the hotel to all.

The room was nice; although not what I expected (like new age hotels). But the fact that it was right in the center of the old town (stone paved roads and classic restaurants), near a bridge on the river Aare, and the schloss; it offers great mix of old town vibes and near by you could find modern restaurants and supermarkets. Unfortunately the day I stayed here was raining; we wished to have visited this place during a sunny day. Right near the hotel is a city square (stone-paved) with a fountain in the middle; and a view (and stairs) of the schloss. The hotel itself is in a great condition, despite being an old but very beautiful building. The stairs, windows and the room itself will give you a good vibe.

Very warm and friendly welcome, reaaaally nice room, perfect location, nice atmosphere and decoration, excellent breakfast. Very nice terrace with a restaurant. We loved it !

Amazing Hotel, extremely friendly and accommodating staff, fantastic room, delicious breakfast, fabulous views. Really beautiful place.

alles war super - sehr sauber und der self check in hat gut funktioniert, leckeres Frühstück und dank der “Touristen-Karte” sogar gratis Busfahren (man ist in nur ca 5 min in der Stadt)

Great location, very quiet. Accessible - arriving on the bus was very easy. Staff are very kind and helpful. The room was big and very clean

Location. Hospitality. Warm and welcoming staff.

Giant room and bathroom with large deck. Perfect location.

The design and the decorations are exactly my cup of tea.

Friendly staff, great restaurant and most importantly the bed is comfortable!

the breakfast was good it was simple and perfect for me to eat and the bars were very good I would definitely visit here again but my mom had found that the sofa bead thing was not really comfertable for here but for the rest family it was fine overall 4.8 stars in total highly recommend

The location was just perfect. The views of the lake and alps were amazing. The food was exceptional.

Beautiful view, great sauna and wellness area, excellent breakfast.