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First thing I want to say. Before coming to the hotel, I read a lot of reviews on Booking.Com, many of them were negative: the beach is dirty, wifi s poor, food selection is not enough. All of these proved to be untrue or maybe outdated. The beach is super clean and beautiful; the food selection is excellent, and wifi connection. As for the pools, they are a bit shallow, but the water is clean. The hotel is perfect for family stay, especially with small kids. The staff is polite and very attentive (special thanks to Mr Venture Wang).

The hotel is a real piece of paradise, everything is made for guests to relax and enjoy wonderful rest. The breakfast was very tasty and had a vast choice of dishes, even ice-cream, the deluxe twin room with ocean view was very comfortable. The panoramic sea view was awesome. The pools and territory of the hotel were great, very attentively taken care of. Also, the beach is really wide and beautiful and has palms on it, which make it look like a picture from a commercial

The hotel is in a great location, you can walk to many shops and restaurants. The beach is immediately downstairs, though the umbrellas and chairs are taken early. The pool was a bit cold, but great for kids. They even had a foam party in the pool, so that was nice. The breakfast wasn't anything special and the coffee machine didn't work. It was difficult getting a seat, but we aren't too fussy about the food, so it was still alright.

The hotel is very nice,very cozy. We liked the hotel, the room is big with sofa, dining table, nice balcony and view, where you can sit. We stayed in C building, was very cozy and quite. Exactly what we were looking for. The stuff is friendly. And it is 15 min from airport, around 20rmb. Also there is a big supermarket where you can buy everything, and nice restaurants around. We liked the hotel, but not Sanya Bay due to its dirty beaches.

The location was good. They have some fun packages that can make your trip a memorable one. Food delivery service is available to the hotel any time of the day. The rooms are spacious and clean. You can see the sea from the building. A few mins drive from the surfing area. The recipient is available almost at any time of the day or night.

The room was spacious and very comfortable. We had a bed and a jacuzzi on the balcony. Our room was on the 17th floor so we had space, comfort and privacy altogether. Our 2 kids enjoyed themselves at the Atlantis Aquaventure so much. The hotel is close to this waterpark, lots of restaurants, and supermarket. Very convenient.

I cannot say enough amazing things about this hotel. The food was phenomenal; the pool and other facilities were beautiful; the staff was so kind and friendly. I'm an American living in China for 5 years now, and this is THE BEST hotel in all of China I've stayed at. I would recommend this hotel to anyone.

We really enjoyed our stay here. We stayed for four nights, and didn't leave the resort. We were definitely beach bums, going from the room, to the buffet breakfast, to laying on the beach. We didn't feel a need to go anywhere else, we were quite happy parked at the hotel and the beach.

Top service, much improved on other locations in Sanya. Villa and surrounding area always clean by the time u return from breakfast. Free happy hour a nice additional touch too. Also forwarded everything we left behind for minimal postage charge.

The hotel staff were wonderful, in particular this one front desk staff member- she spoke great English and was so helpful. Everything about the hotel is great, and I would recommend the facility.

Beautiful decoration. Excellent view of infinite pool and sea. Quiet environment. One of the Must-stay hotel in Sanya.

Staff friendly , gym good equipment, breakfast good and sit on balcony with veiwcant fault the hotel

Very nice hotel, excellent breakfast, swimming pool, staff very friendly

Not much to be honest considering international 5 star chain hotel.

location on Sanya. fabulous facilities. some wonderful staff

Big and green, bigger than the rest resorts around, amazing spa that will make you purr like a cat. Breakfast is great a lot of choices Chinese and western food. Nice and clean spacious rooms. Good cocktails at the bar. Resort is right next to the beach! Location is great 15 minutes from the airport 20 minutes to downtown. Pretty quiet area, good choices of restaurants around plus Korean restaurant in the hotel. Even though not many stuff members speak English (I’ve met one) everyone is trying their best you can survive with beginner level in Chinese. Thanks to the manager James yang! He speaks English and was very helpful and friendly 🌷

Fantastic resort with absolutely amazing staff who cater to the clients for an amazing vacation. William the manager goes out of his way to take care of his guests along with his wonderful staff. Great hot pot and bbq dinners at the resort. You can also go across the street for local Chinese (and Western food). Supermarket there as well.

Amazing experience - our 3 days were incredible. Our twin daughters aged 10 had a truly memorable few days. Highly recommended to stay at this resort - something for everyone - and exceptional standards.

The pool is nice. The staff are friendly and helpful. Maybe the room could be better - it did not really impress me. In general a good experience. The breakfast upgrade is pretty awesome.