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room good, bathroom good. FOOD EXCELLENT. Staff/bar staff excellent

Very welcoming and comfortable stay

The staff were excellent, warm, accommodating and went the extra mile to provide outstanding customer service.

Location EV chargers on site Friendly and helpful staff Clean and comfy bed and room Facilities on site

Location for shopping, close to city, food outlets, parking, restaurants, parks.

I gpt a lot of help from recption due to my luggage being undelivrered and i was very stressed staff helped me.

Really helpful and friendly. Should of got WiFi code, it was late and I didn't ask. Shower a bit small, bed very comfortable, excellent value

Very nice decor clean nice food. Pleasant surroundings..

The location is very ok ,well accessible from the airport,I like it security top notch,forget my charger in the room and till now no one have reached me up yet... Kindly post it please to my address 🙏Share your no I send my address please or reach me up on my shared Whatsapp no... thanks 🙏

A very rare 100% score from me. Could not fault any aspect of the hotel or my stay there.

I feel like at home. Every time I spend time in England, I choose this lovely and cozy place

Room was clean, food was very good, bartender was most excellent.

I loved the rooms, the facilities, the free entry into the spa.

Good location for NEC, friendly staff, nice hotel

Close proximity to airport Clean and comfortable

We had a great stay at the hotel! Nigel was incredibly kind and helpful, he gave us directions to the city and assisted us with everything we needed. The breakfast was also excellent and very flexible with timing, which made our mornings much easier. Although the hotel is outside the airport, it's very close to the city centre. You can easily get there with just one bus, the X1, which only takes about 25 minutes and runs 24 hours a day. Super convenient and a great location overall. Thank you for the warm hospitality!

It was very close to the the airport and the Resort World Arena. The restaurant is amazing. The pool and the gyim are very good. The staff is very kind and helpful.

Really nice area that was close to my place of interest. Offered the most comfortable bedroom with the comforts of a bath 🛁 WiFi and excellent facilities for all one could want. I shall be returning.

Breakfast excellent. Location great.

Due to lifts, we turned up early but our room was ready so we settled straight in. We had lunch which was really good and a few drinks. It was very relaxing there and the service was great, we were really looked after. The staff were really professional but were chatty and friendly too. We enjoyed coffee and TV in our room before going to our show. On return we noted the bar was open and decided to have a nightcap then up to enjoy a good sleep. We had a full English breakfast before we left. They had everything and went out of their way to get gluten free bread and a lovely gluten free muffin for my friend. We were really impressed. Prices were pretty good. The location is perfect for shows at the arena and we will definitely stay here again. Keep up the good work.

The staff are exceptional! We arrived a bit stressed due to various things and the gentleman at reception immediately made us feel at home. Both he, and the lady the next morning were so kind they felt like family and friends. Nearby there are many pub and dining options. For vegetarians/vegans there are restaurants and a trusty Wetherspoon pub in walking distance.

Excellent breakfast, evening meal excellent, staff brilliant friendly and helpful

Convenient location for the airport. Perfect for an overnight stay. Room was lovely with a great shower. Everything was perfect