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What Guests Said About Hazelwood:
Tiarra
United States of America
2.0
The hotel is horrible the guy who checked me in was rude,the...
The hotel is horrible the guy who checked me in was rude,the tub was dirty the housekeepers didnt have on a uniform they looked like regular people off the street.The breakfast was a joke cereal toast n oatmeal was the selection.Non smoking room smelled like smoke.I guess you get what you pay for
Geoffrey
United States of America
6.0
Not much around the property, no airport shuttle, everything...
Not much around the property, no airport shuttle, everything requires an Uber and they're not cheap in this area. No restaurants close to the hotel. However, there is a local bus line that stops in front of the property (30 sec walk).
City seems like it's on the downhill side, my Uber driver mentioned that a lot of money has been leaving the area for years.
Anna
United States of America
6.0
Not the cleanest hotel out there.
Not the cleanest hotel out there. The included breakfast was lacking in protein. Disappointed with shuttle service. I booked banking on a shuttle both for pick up from and to airport. I had to pay for a taxi to bring us to hotel due to flight arriving after 11 pm. They gave us a voucher for a taxi on way back to airport.
Diane
United States of America
8.0
The brfst is good.
The brfst is good. Housekeeping sucks except kendra always do a good job never leaves you hanging. When you book or go there ask for kendra in housekeeping she is off mon and tue so you maybe dealing with other staff .
Ms Claudet Stroud
United States of America
2.0
I came from the West Coast for my Brothers' funeral and...
I came from the West Coast for my Brothers' funeral and military memorial.
My grieving was just worsened by the aggravation of bed bugs. Also the room door could not be secured adequately. I could see into the hallway thru cracks at the opening. Just a terrible experience.
Anonymous
United States of America
8.0
Clean hotel, good service, contiental breakfast...
Clean hotel, good service, contiental breakfast (breads/cereal) coffee. Airport shuttle service. Airport has light rail link (extensive) to downtown st louis and adjoining areas including across Mississippi River to Illinois side of river.
“This place was HORRIBLE!!! Drugs were being sold all thru the building,management was very unprofessional!! My room was horrible upon arrival and i had to wait 3 days before any repair were made. I WILL NEVER STAY AT THIS HOTEL AGAIN NOR WILL I REFER THEM”
“I didnt stay. Drove to the property and the building was nothing like the pictures. It was located in a run down part of tye city where it felt like we were gunna get shot just parking the car. The hotel itself was beyond dirty.”
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