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The young women who were at the desk. So courteous and helpful and it was a pleasure to be greeted by them as we came and went. Rooms were comfortable and clean. If we have the occasion to come back to the area we would certainly hope to stay there again. {now that we know the secret as to where we want a room away from the highway and the noise of the tractor trailers thru out the night). Very nice experience. Thank all the staff for a job well done with covid on our minds,

The staff were very pleasant and helpful. The hotel is spotless and very bright and cheery. Our room was wonderful!! Large and very comfortable. And the bathroom was very large and the walk in shower was amazing. We had a wonderful (37th anniversary) couple of days in this beautiful hotel and plan on returning as soon as we can. Hopefully getting the same room. We would highly recommend this hotel to anyone planning a vacation to beautiful Lancaster county Pa.

There was a cheerful hotel greeter in the evening when we arrived, and we saw him during the later shift on the days we were there. The room was comfortable. Very close to Sight and Sound Theater and the shopping outlets were right there on Rte. 30. We could walk across the street to a section of Rockvale Outlets, and Tangiers outlets were down the road on Route 30.

We are building preservationists at heart and enjoyed seeing the cork factory repurposed so beautifully. It is a beautiful structure! "If these walls could talk!" The room was comfortable; the staff was friendly; the restaurant was very good. Should we return to Lancaster, we would definitely choose the Cork Factory Hotel.

The room, bathroom and staff were amazing! Great artistic atmosphere! The turn-down service was extra special with a surprise rose and chocolates as a perfect touch. I also appreciated the coffee syrups at breakfast coffee bar and the complementary water bottles in the room. We also enjoyed riding bikes!

No breakfast... Could have a grab and go. Understand the limitations due to covid. Room could have been cleaner. My bed was lumpy and sheets were turned inside out. Staff was NOT friendly at all especially check in staff in evening. Very disgruntling.

The room was clean but the best feature was the shower. The water pressure was phenomenal. The hotel is in a great location for shopping and restaurants. Wawa is across the street and Friendly's is right next door. Room is as pictured.

The booking sight I went through to book the room charged me more the it would have Actually paid going through candlewood hotel next time I will just pay at the hotel at there rate because it was cheaper.

The hotel is exactly how it's pictured. The staff is very friendly and the whole facility including our room is very clean. This is going to be our go to hotel for our yearly trip to Lancaster.

The property is quiet and convenient to the the large shopping outlet. It was cheap but the room was large (with two double beds) and very clean. The water pressure and shower was good.

it was a good location and the rooms were very well thought out with extras such as mirrors and hooks/ washing line, fridge, microwave…which aren’t always thought of

All new and updated, spacious rooms and clean. I loved the layout of the hotel. We had a first floor room so we were able to walk right out to the pool in the center.

The room was nice and clean. The hotel was a little run down. The pool was ok. But it's a nice place to stay for the money BUT NEED SMOKING ROOMS

Hotel location convenient to shops and restaurants and room rate was cheap through booking.com

Good location and great view. Quiet, despite of being a quite big hotel.

The rooms was very clean and modern. New hotel.

Hotel is beautiful, rooms are accommodating and comfortable. Grounds were stunning, love the ducks and koi. First time stay, will be coming back!

The hotel was very booked, however we never heard anything. The room was very quiet.

The gardens on the property were absolutely beautiful, our room was phenomenal