Hotels in Zama, Tulum

Where to start? After flying over 20hrs+ from Australia, Naala Tulum exceeded all our expectations! They had the comfiest marshmallow soft beds you ever slept on at a hotel, rooftop pool with multiple sun beds (in and out of the pool) and cabanas, working elevators, and the loveliest staff members, who were very helpful with all our needs, especially when it comes to local transportation other than using Taxis. The rooms were spacious and thoroughly cleaned every day (inc fresh towels and beds made). Kitchenette comes with a full size fridge and large sink. Each room in our 2-bedroom room had a balcony, with two of the balconies overlooking the center garden in the hotel where there's water flowing and music playing. Would definitely stay here again when I'm back in Tulum.

The staff handled everything smoothly, and I felt welcomed right away. For a business traveler, it was a good combination of comfort, convenience, and efficiency.

Really great, up to date! Staff extremely helpful with everything!

Loved our stay at Kimpton Aluna. Very comfortable rooms. Loved how sustainable the experience was. That staff was wonderful, super helpful. We loved the breakfast and the restaurant in general at the hotel. Very good and tasty food - a special shout out to the chef and the staff at the restaurant. Overall, a wonderful experience and would highly recommend staying here !

I found the staff to be extremely kind and helpful. The place itself is lovely — nice quiet space with great aesthetic. Super clean and just over all good vibes. I’d definitely return and I have already recommended it to others.

Great friendly staff, excellent location. Well thought out interior and exterior design, Open architecture, nice landscaping.

Beautiful rooms, excellent bathrooms and comfortable stay

A nice place. flat is large and well decorated. The pool is small but welcoming. Great space and location

Fantastic location, a welcoming family-run hotel, and a beautiful room with a lovely terrace. The atmosphere felt warm and personal, and everything was clean, comfortable, and well cared for. We really enjoyed our stay and would happily return.