“Customer service was excellent..they upgraded us with grand suit, that was very good gesture.”

“Everything. The bed was very comfortable and the view from our room was spectacular ”

“Location and lovely staff. Our 2nd stay and again we had a delightful time. ”

“We really enjoyed our stay, the room was small but the view and amazing bathroom made up for it. Great location and just had a lovely feel overall.”

“Service was friendly , room was lovely and comfortable! There wasn’t a TV remote in our room, but staff were quick to bring us up a remote !”

“Immaculate in every way. Staff were friendly and went over the top to help. Room was ready early, at 11am so we had a 24 hour stay. Room was spotless with all the trimmings. Amazing staff, I already said that, but honestly they were the best. Joked with my daughter, were very helpful and looked after our luggage until 5pm, even asked if they could call me a cab. I know this is everything you’d expect from a 5 star and they deliver. No shortcuts. And we had breakfast included which was an absolute feast. ”

“Very convenient location and the staff are friendly. ”

“Had a lovely stay, thank you. My company’s budget is $300 so being able to stay in such a lovely hotel was fantastic, thank you!”

“Location, staff and amenities were great. View through large picture window towards the river was exceptional. We had a very relaxed stay.”

“The Hyatt Melbourne is in the centre of the city, making it easy to get around. Close to public transport and to some of Melbournes finest restaurants. It had a range of facilities including a gym, swimming pool and breakfast buffet. The fact that they could accommodate adjoining rooms as requested for a family of 4 was excellent. The room was clean and well kept, it was fairly easy to get around Having Lune across the road was a bonus too!”