“I love the staff particularly in the reception and Cafe Sunrise. They are very friendly, warm, and accommodating. They go above and beyond to cater for my needs especially Ms. Kim S. at the reception who's always checking on me to ensure I'm having the best experience during my stay. They've also given me a free room upgrade with a very spectacular water and mountain view from the balcony. The location of the hotel was also perfect. I can easily access the shops, the foreshore boardwalk, and the reef terminal amongst others as they were all within comfortable walking distance from the hotel. Nice, clean and spacious rooms and bathroom, the bed was super comfy, zero issues with noise hence I was able to relax and sleep well at night.”

“Excellent location superb facility and very friendly and helpfull staff”

“The breakfast buffet was great. Shout out to Sandra and the team for their great service at 6:30 in the morning. Paul was great in welcoming us to Cairns. Location was great with lots of amazing restaurants nearby”

“The facilities and staffs are excellence. Very enjoy their SPA.”

“Fantastic location; lovely staff; excellent breakfast.”

“I loved that the Hilton was so close to the city, the esplanade and the views were spectacular. Breakfast was great, perfect variety and service.”

“The location is great, you are near by where all the boat tours departure, near by the casino and from all restaurants. You can walk everywhere, the hotel is clean and the rooms super confy. Staff is very helpful and the breakfast was delicious.”

“Breakfast was very good but slow! Staff were awesome”

“The location is perfect. The staff is super friendly and respectful, just a little messy as the breakfast restaurants was closed and they had to use a smaller one whith a smaller kitchen so the food food was made fast but the drinks took way too long. Not their faultm they were just trying their best with what they had. Our bedroom was lovely and clean. The bed was made beautifully when we arrived but the dyas after they didn't put as much effort to make it look perfect, not bad but not perfect. Overall we were really happy. Thanks for your kind service.”

“Great location, comfortable, clean, enjoyed walking out of room into the tropical outdoor atrium. The Hilton is a bit dated, it was built in the 80s, but that means spacious rooms and excellent value for money. The swimming pool is large and relatively cool, and very clean with plenty seats and loungers. The breakfast was excellent and the service had adapted to changes due to COVID allowing hot choices from the menu and the cold dishes prepared in individual jars - really well done. Staff were all friendly and helpful, highly recommend and probably the best place I’ve stayed in Cairns.”