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The unit is centrally located, walking distance to woolies in the cbd, plenty of cafes nearby for coffee and meals. Having the boardwalk right in front encouraged me to explore the esplanade - something I didn’t do when I lived in Cairns. The unit has all the basics for a stay of a few days. Having the pool area to cool off each day was great, the bbq area was clean and useful for our family bbq. I really did appreciate the late checkout - Ben was very accommodating.

Lovely clean and well furnished apartment. Good location for city and Esplanade. 10 minute walk got us into town. Helpful and friendly staff. Bed very comfortable. Free car parking and strong wi-fi. Option to Check Out and be given key to front door and public areas after reception closed on our day of departure. Handy to wash and freshen up before taxi to airport in late evening. Excellent pool and BBQ area. Overall, great place to stay.

Excellent stay at oaks Cairns. The location was perfect - right across from the esplanade pool and very close to the reef terminal, lots of places to eat nearby to! The rooftop bar was a stunning place to have a coffee while watching the sunrise over the coral sea! Staff were wonderful, I had to make a few changes to my stay and they were always very helpful. The shower was probably the best ever I’ve had in a hotel!

Location was perfect. Right on the esplanade, shops and restaurants literally a few steps away. We had an ocean view apartment. The apartment was very spacious and clean. The staff were very friendly and helpful. No ‘housekeeping’ service when we stayed (probably due to COVID) but we were encouraged to ask staff for anything we required such as clean towels/linen. Would definitely recommend this hotel.

Great vibe, really cool pool area, cheap food and drinks in a bar, a free shuttle to city, friendly staff, free bikes rental. Very close to the esplanade what makes for an amazing walk to the city, very cozy TV room. You can make tons of friends there, people from all over the world, always open to meet new people. Best hostel in Cairns!

It was a like a resort hotel. Very good and friendly staff. Included pool and buffet area. Room was clean and big. The bathroom was new and well kept. The location is little far from cairns central area but the Uber and Local bus services can be taken. Very near to Raintrees shopping mall

Beds were clean and comfortable, although room service had missed a couple of items, generally the room was comfortable and clean with good working amenities. Location for us was not an issue but it would be a good location for access to the Cairns airport with the shuttle service.

I stayed in a one bedroom apartment on level 3 that was spacious, very clean and with a pleasant outlook over the terrace and Esplanade Park with water glimpses. The location was great, really convenient and relatively quiet. Hotel staff were very pleasant and helpful

Located just outside of the central tourist area, an easy walk to sites and restaurants. Breakfast was cheaper here than than other hotels where we stayed. Our room was a suite, nice and large. Quite AC system. Both parts of the suite had good quite ceiling fans.

Shangri-La lives up the expectations. While the hotel layout might not be the best (long walking distances within the hotel to and from rooms), the staff, service and facilities are top notch. A very well deserved 5 stars.

The family room is spacious and the hotel is located a short walk from Muddy’s playground and cafe. It’s also very close to the aquarium and esplanade. The staff was friendly and helpful.

I have always preferred to stay here as I transit thru Cairns and stay overnight to get good sleep to travel overseas next day. Like the staff and location of this hotel.

Location is excellent - close to marina activities, esplanade eateries, shops, casino. Superb views from most rooms. Very spacious apartments, with very comfortable beds.

We stayed in the 3 bedroom apartment across the street from the main hotel. It’s basic, but clean and was a great choice for our family of 6 for the weekend.

Jackie was very helpful and the apartment is very well situated in relation to the Cairns city center with great amenities within the hotel.

The hotel was very clean in a good location close to the city restaurants and esplanade

Close to Cairns city and the Esplanade. Apartment was spacious and great size TV!

I loved that the hotel had so enviromentally friendly things as paper water bottles, curboard clothes hangers, etc. I loved a morning gown that was made of linen, so soft, comfortable and beautiful - a piece of art (I ended up buying one from them 😉). The hotel upgraded us to a Panoramic view to the sea and the Mountains, so beautiful! The breakfast was excellent with so many healthy choices. We loved our stay there!

Everything about the stay was awesome. The room was super comfy and clean.Lots of amenities. Everything you need is inside the compound which is amazing.Food from the cafe was delicious.Quiet neibourhood with lots of families around . I would definitely recommend staying here!

The property is too big and calm . Really a nice place to relax in the heart of cairns . Definitely worth a 3 night stay