About this property

Reliable info:
Guests say the description and photos for this property are accurate.

Sanctuary Lakes Fauna Retreat offers self-contained, Melanesian-style villas overlooking a lake and surrounded by 10 acres of tropical nature reserve. It is 984 feet from the beach in Hervey Bay. All the villas of the Sanctuary Lakes Fauna Retreat come with kitchenette facilities, private balcony, air conditioning and TV with DVD player. Free wifi is available to all guests at various locations around the retreat - it may not be available in all villas The resort has a swimming pool and barbecue facilities. All tours can be booked through reception. Close to the Sanctuary Lakes Fauna Retreat you will find the Urangan shopping center and the fish co-op market.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Located in the top-rated area in Hervey Bay, this property has an excellent location score of 9.0!

    • Free Private Parking Available On Site


Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
1 twin bed
and
1 queen bed
1 queen bed
3 twin beds
and
1 queen bed
1 queen bed
1 queen bed
1 twin bed
and
1 queen bed
1 twin bed
and
1 queen bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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Guests who stayed here loved

  • Alan
    Australia Australia
    My girlfriend liked feeding the ducks and turtles 😆
  • Peter
    Australia Australia
    we liked the ease of access and the resorts proximity to where we needed to be
  • Graham
    Australia Australia
    Good surroundings atmosphere because of the lakes.
  • Edward
    Australia Australia
    Wonderful, peaceful environment. Cabins are quiet and, while not luxurious, contain everything we needed.
  • Kaylene
    Australia Australia
    Located in fauna park surrounds. Peaceful and close to amenities, beach, cafes and walking areas along beach.
  • Sarah
    United Kingdom United Kingdom
    The place was very roomy, the bed comfortable & water for shower hot (as required). The lakes & wildlife were peaceful & very abundant. The owner was friendly/knowledgeable & I joined him 2 nights hand feeding fruit to the possums (a real...
  • Robyn
    Australia Australia
    We liked the location, the room was clean and the beds comfortable, The unit was self contained, had everything that we required.
  • Helen
    United Kingdom United Kingdom
    Loved the tranquil setting and variety of wildlife. Plenty of space and good facilities - the verandah overlooking the lake was fabulous. A short walk to the botanical gardens, pier and beach. A big thank you to Debs and Rod who helped with our...
  • Emma
    Australia Australia
    Loved the quiet location. No traffic noise. Ducks and turtles were lovely. Aircon worked well. Kids loved the pool. Gated so felt safe.
  • Joanne
    Australia Australia
    I loved the location. It was close everything in hervey bay, yet seemed so remote with plenty of wildlife. The turtles are crazy. Not having to check in and out was handy and the room while it didn't have an oven, it had everything needed to...

Managed by Rod and Deb

Company review score: 8.8Based on 650 reviews from 1 property
1 managed property

Company info

Rod and Deb are very passionate about the wildlife at the retreat and are always available to chat about how you can help protect them and their environment. Join them for feeding times so you can help feed the birds, turtles and possums - and any other critter than might wander through the property. They are "local experts" on most things to see and do on the Fraser Coast and want to ensure you have the best stay possible. Why not ask them about their favourite places to eat, things to see or the best tour option for your needs. They would love to welcome you to the retreat and encourage you to put your feet up and relax while you are in this tranquil location. They are here to help you with all your tour bookings and information about the local areas and nearby islands.

Property info

A hidden gem right in the middle of Hervey Bay. We are proud to invite guests to this calming and peaceful environment. Stay in your own private villa in our fauna reserve surrounded by gardens with the possibility of a visit by some our resident wildlife. Its a great place for a relaxing weekend with family and friends or a romantic getaway for couples. With an abundance of birds and wildlife, its the perfect place for nature lovers too. Every Villa has a lakeside view. Our cabins are all stand-alone and self-contained, so you can rest assured knowing there are no shared stairways or corridors at the property.

Neighborhood info

We are a stone's throw away from the beautiful heritage listed Fraser Island, Lady Elliot Island and a number of other locations that will take your breath away. Swim with the turtles, watch in awe as the whales put on a spectacle for you and paddle with the dolphins. We are a short walk to the beach and pier and close to shopping centres, bus stops, botanical gardens and restaurants

Language Spoken

English

Area info

House rules

Sanctuary Lakes Fauna Retreat takes special requests – add in the next step!
Check-in
From 2:00 PM to 5:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 10:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of AUD 100 is required on arrival. That's about $65. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Crib upon request
AUD 30 per stay

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Accepted payment methods
American ExpressVisaMastercardEftposCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests need be quiet between 9:00 PM and 7:00 AM.
Pets
Pets are not allowed.

The fine print

Must-know information for guests at this property

Please note the credit card and photo ID presented upon check in must be in the same name as the guest's name on the booking confirmation.

Free wifi is limited to 500mb every 24 hours.

We are not pet friendly and guests cannot bring pets with them. An extra fee will be charged if guests are found to have brought animals of any kind onto the property (assistance dogs are allowed - guests MUST advise at time of booking an provide evidence so we can notify our committee).

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Sanctuary Lakes Fauna Retreat of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 21:00:00 and 07:00:00.

Guests under the age of 18 can only check in with a parent or official guardian.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

A damage deposit of AUD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Sanctuary Lakes Fauna Retreat