Hotel
 Sofitel Melbourne On Collins

25 Collins Street, 3000 Melbourne, Australia – Excellent location – show map – Subway Access

Excellent location – rated 9.4/10! (score from 725 reviews)

Real guests • Real stays • Real opinions

8.6
Excellent
725 reviews

The staff serving the breakfast buffet (especially the blonde woman) were amazing and helpful No pushy staff Spacious clean room Not dated or corporate feeling like other hotels

Michael Australia

really like the interior design of the hotel and the city view from the room windows

Chen Australia

5 star luxury in every respect, the room, the staff, the food.

Warrengday Australia

The bed and pillows were super comfy. Managed to sleep right through the night. A first for me.

Felicity Australia

This is our favourite place to stay in the city of Melbourne. We have been here before and it definitely one of the best. The rooms are large, clean and comfortable. All the amenities are there and the staff are helpful, friendly and professional. We also love staying at the "Paris end of Collins street" with access to great shopping, bars and restaraunts. It is also a short walk to the NGV and Federation Square, etc.

Madeline Australia

everything really, a teaspoon would have been handy. considering it was lockdown again every thing went well.

Dianne Australia

We initially booked a Prestige Suite with Club Room Access and were advised upon check in that we had been "Upgraded" which was very exciting. Unfortunately, yes it was technically an "upgrade" to a newly refurbished King Suite room, but half the size of the Prestige Suite. We chose to stay in the smaller room due to the Prestige Suite available being old, and really weird smelling. Try and get on the top floor where all their suites are. Although we were disappointed that the check in assistant failed to mention room size, the staff were extremely accommodating and helpful and we had a wonderful stay in the end.

Carlo Australia

The staff - totally amazing, friendly, informative & simply nice. The view - unbelievably. The facilities- amazing. The experience - superb.

Lisa Australia

Everyone that worked there was super nice and the location was great.

Jason Philippines

Service is impeccable and the staff is well-mannered and very refined. The Design is minimalist and so it has a sleek, modern look with tall ceilings. The rooms are big and the views are fantastic from the deluxe king room. The graciousness and elegance of the staff makes the well-heeled traveller feel at home.

Anne United States of America
8.6
Excellent
725 reviews
  • What guests loved the most:
  • “The staff serving the breakfast buffet (especially the blonde woman) were amazing and helpful No pushy staff Spacious clean room Not dated or corporate feeling like other hotels”
    Michael Michael Australia Australia
  • “really like the interior design of the hotel and the city view from the room windows”
    Chen Chen Australia Australia
  • “5 star luxury in every respect, the room, the staff, the food.”
    Warrengday Warrengday Australia Australia
  • “The bed and pillows were super comfy. Managed to sleep right through the night. A first for me.”
    Felicity Felicity Australia Australia
  • “This is our favourite place to stay in the city of Melbourne. We have been here before and it definitely one of the best. The rooms are large, clean and comfortable.”
    Madeline Madeline Australia Australia
  • “everything really, a teaspoon would have been handy. considering it was lockdown again every thing went well.”
    Dianne Dianne Australia Australia
  • “We initially booked a Prestige Suite with Club Room Access and were advised upon check in that we had been "Upgraded" which was very exciting.”
    Carlo Carlo Australia Australia
  • “The staff - totally amazing, friendly, informative & simply nice. The view - unbelievably. The facilities- amazing. The experience - superb.”
    Lisa Lisa Australia Australia
  • “Everyone that worked there was super nice and the location was great.”
    Jason Jason Philippines Philippines
  • “Service is impeccable and the staff is well-mannered and very refined. The Design is minimalist and so it has a sleek, modern look with tall ceilings.”
    Anne Anne United States of America United States of America

Categories:

  • Staff9.3
  • Facilities8.6
  • Cleanliness9.1
  • Comfort9.0
  • Value for money7.8
  • Location9.4
  • Free WiFi8.2

Stay in the heart of Melbourne – Excellent location – show map

Located in Melbourne CBD, Sofitel On Collins provides luxurious rooms with floor-to-ceiling windows offering panoramic city, bay or park views. It features a fitness center and massage services.

Sofitel Melbourne On Collins is a 5-minute walk from Federation Square and Princess Theater. Melbourne Museum and Melbourne Arts Center are each a 15-minute walk away.

All air-conditioned rooms feature contemporary furnishings, mood lighting and a luxurious marble bathroom. Each room has flat-screen satellite TV and a BOSE entertainment system.

No 35 Restaurant features innovative international cuisine and beautiful city views. Sofi's Lounge hosts changing art exhibitions and offers a sophisticated high tea experience.

This is our guests' favorite part of Melbourne, according to independent reviews.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Sofitel Melbourne On Collins has been welcoming Booking.com guests since Jul 8, 2009
 Hotel chain/brand: Sofitel

Show me more

Most popular amenities

Parking
Free WiFi
Family rooms
24-hour front desk
Non-smoking rooms
Fitness center
Tea/Coffee Maker in All Rooms
Bar

ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.

Property Highlights

Located in the heart of Melbourne, this hotel has an excellent location score of 9.4

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Private parking at the hotel

Saved to 4124 lists

Availability

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4 reasons to choose Sofitel Melbourne On Collins

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

8.6
Excellent · 725 reviews
Read all reviews
Categories:
  • Staff9.3
  • Facilities8.6
  • Cleanliness9.1
  • Comfort9.0
  • Value for money7.8
  • Location9.4
  • Free WiFi8.2

Select topics to read reviews:

See what guests loved the most:

  • Michael
    AustraliaAustralia
    “The staff serving the breakfast buffet (especially the blonde woman) were amazing and helpful No pushy staff Spacious clean room Not dated or corporate feeling like other hotels”
  • Chen
    AustraliaAustralia
    “really like the interior design of the hotel and the city view from the room windows”
  • Warrengday
    AustraliaAustralia
    “5 star luxury in every respect, the room, the staff, the food.”
  • Felicity
    AustraliaAustralia
    “The bed and pillows were super comfy. Managed to sleep right through the night. A first for me.”
  • Madeline
    AustraliaAustralia
    “This is our favourite place to stay in the city of Melbourne. We have been here before and it definitely one of the best. The rooms are large, clean and comfortable. All the amenities are there and the staff are helpful, friendly and professional....”
  • Dianne
    AustraliaAustralia
    “everything really, a teaspoon would have been handy. considering it was lockdown again every thing went well.”
  • Carlo
    AustraliaAustralia
    “We initially booked a Prestige Suite with Club Room Access and were advised upon check in that we had been "Upgraded" which was very exciting. Unfortunately, yes it was technically an "upgrade" to a newly refurbished King Suite room, but half the...”
  • Lisa
    AustraliaAustralia
    “The staff - totally amazing, friendly, informative & simply nice. The view - unbelievably. The facilities- amazing. The experience - superb.”
  • Jason
    PhilippinesPhilippines
    “Everyone that worked there was super nice and the location was great.”
  • Anne
    United States of AmericaUnited States of America
    “Service is impeccable and the staff is well-mannered and very refined. The Design is minimalist and so it has a sleek, modern look with tall ceilings. The rooms are big and the views are fantastic from the deluxe king room. The graciousness and...”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • Will breakfast options still be avaliable due to covid19
    Bonjour, This is to advise that due to the government restrictions that has recently been implemented, all of our dining outlets are currently closed, which also includes the club lounge. Our In-Room dining service is fully operational, food and beverage can be delivered to the room for our in-house guests. Thank you, Sofitel Melbourne on Collins
    Answered on March 25, 2020
  • Is breakfast included ?
    It will be depending on the package rate you booked. Some are room only rates and some are included breakfast
    Asked about: Superior King Room • Answered on October 22, 2019
  • Good morning. What floor or floors are your luxury king rooms located on
    All accommodation rooms are located on levels 36 to 49
    Asked about: Luxury King Room • Answered on April 19, 2020
  • Can we get a bath ??
    Bonjour, Thank you for your message. Most of our room have a shower over bath configuration. You can add this note in your booking and we will make sure to give you a room with a bath. Thank you Reservations Team, Sofitel Melbourne on Collins
    Asked about: Superior King Room • Answered on April 3, 2021
  • Is there a microwave in any of the rooms at all?
    We do not have microwave in all of our guest rooms.
    Asked about: Superior King Room with Bay and River View • Answered on October 29, 2019

  • Still looking?

    Thanks! You'll receive an email as soon as the property answers your question.

Thanks! You'll receive an email as soon as the property answers your question.

Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • fortyfivedownstairs
    0.1 miles
  • Old Treasury Building
    0.1 miles
  • Parliament House, Melbourne
    0.2 miles
  • Princess Theater
    0.2 miles
  • Her Majesty's Theater
    0.3 miles
  • Forum Theater
    0.3 miles
  • BHP Group Limited
    0.3 miles
  • Comedy Theatre
    0.3 miles
  • Athenaeum Theatre
    0.3 miles
Top attractions
  • Flinders Street Station
    0.5 miles
  • Block Arcade Melbourne
    0.5 miles
  • Rod Laver Arena
    0.6 miles
  • Melbourne Cricket Ground
    0.7 miles
  • AAMI Park
    1 miles
  • Crown Casino Melbourne
    1.1 miles
  • Southern Cross Station
    1.2 miles
  • Royal Botanic Gardens Melbourne
    1.2 miles
  • Marvel Stadium
    1.4 miles
  • Flemington Racecourse
    4 miles
Natural Beauty
  • River Yarra River
    0.5 miles
Public transit
  • Train Parliament Train Station
    0.2 miles
Closest Airports
  • Essendon Fields Airport
    7.3 miles
  • Melbourne Airport
    12.1 miles
  • Moorabbin Airport
    13.2 miles
* All distances are measured in straight lines. Actual travel distances may vary.
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.
1 Restaurant On Site

    No35

    Food: Australian

    Open for: Breakfast, Dinner

    Menu: À la carte

Travel Proud
Travel Proud

This is a Proud Certified property where you can be extra sure of a welcoming stay.

Amenities of Sofitel Melbourne On Collins

Most popular amenities

Parking
Free WiFi
Family rooms
24-hour front desk
Non-smoking rooms
Fitness center
Tea/Coffee Maker in All Rooms
Bar
Activities
  • Temporary art galleries
Food & Drink
  • Fruit Additional charge
  • Wine/Champagne Additional charge
  • Kid-friendly buffet
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is not needed) and costs AUD 65 per day.
  • Accessible parking
  • Electric vehicle charging station
  • Parking garage
  • Secure parking
Transportation
  • Public transit tickets Additional charge
Front Desk Services
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press Additional charge
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Convenience store on site
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Car rental
  • Packed lunches
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Health & Wellness Facilities
  • Locker rooms
  • Fitness
  • Massage Additional charge
  • Fitness center
Languages Spoken
  • Arabic
  • German
  • Greek
  • English
  • Spanish
  • French
  • Hindi
  • Croatian
  • Indonesian
  • Italian
  • Japanese
  • Korean
  • Dutch
  • Polish
  • Portuguese
  • Russian
  • Slovenian
  • Thai
  • Filipino
  • Ukrainian
  • Vietnamese
  • Chinese
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.
Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel

House rules Sofitel Melbourne On Collins takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of AUD 100 is required on arrival. That's about 67.72USD. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Visa UnionPay credit card Eftpos JCB Diners Club American Express Sofitel Melbourne On Collins accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that there is a 1.3% surcharge when you pay with a credit card at the hotel’s reception desk.

Please note that this property requires a credit card pre-authorization upon check in to cover any incidental charges.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Sofitel Melbourne On Collins of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In the event of an early departure, the property will charge you the full amount for your stay.

A damage deposit of AUD 100 is required on arrival. That's about 67.72USD. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Sofitel Melbourne On Collins

  • Guests staying at Sofitel Melbourne On Collins can enjoy a highly-rated breakfast during their stay (guest review score: 8.0).

    Breakfast option(s) include:

    • À la carte

  • The prices at Sofitel Melbourne On Collins may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Sofitel Melbourne On Collins has 1 restaurant:

    • No35

  • Sofitel Melbourne On Collins is 2,950 feet from the center of Melbourne.

  • Check-in at Sofitel Melbourne On Collins is from 3:00 PM, and check-out is until 11:00 AM.

  • Room options at Sofitel Melbourne On Collins include:

    • Triple
    • Suite

  • Sofitel Melbourne On Collins offers the following activities/services (charges may apply):

    • Fitness center
    • Massage
    • Fitness
    • Locker rooms
    • Temporary art galleries