Located at the Paris-end of Collins Street in the heart of the Melbourne CBD, Sofitel Melbourne on Collins offers 363 luxurious rooms and suites located on levels 36 - 50 of the hotel. Each room offers floor-to-ceiling windows offering panoramic views over the city with the highlight overlooking the Yarra River and out to Port Phillip Bay. With the accommodations having been refurbished in 2022, all rooms offer chic modern furnishings blending the heart of Melbourne with the soul of Sofitel's French identity. Each room offers a 55 inch flat screen TV with Chromecast capability and paid movie channels, In-Room tablet for ordering Room Service or other hotel services, coffee machine and black out shutters for a restful night’s sleep. Available exclusively to guests booking rooms which include access, our Club Sofitel executive lounge is the highest in the city located on the 35th floor and offering everything from signature breakfast, afternoon tea and evening drinks and canapés with incredibly personalized service. Our award-winning restaurant, No35 offers sophisticated seasonal dining, 492 feet above street level on the 35th floor with the majority of tables overlooking Melbourne city. Atrium Bar on 35 serves up an extensive wine and cocktail list while soaking up the views of the internal atrium up to the 50th floor glass ceiling. A fully equipped gymnasium, SoFIT offers everything you need to keep energized during your stay while also taking in the city views from level 36. This central location offers the best of Melbourne on your doorstep with Federation Square, Bourke Street Mall and the Princess and Regent Theaters all within a 5 minute walk. A further 10 minutes will see you reach the Arts Center, NGV or Melbourne Museum while metropolitan train and tram services are located right outside the hotel. For those driving into the hotel, valet parking is available from our porte-cochère off Collins Street.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Sofitel
Hotel chain/brand
Sofitel

Property highlights

Located in the heart of Melbourne, this hotel has an excellent location score of 9.5

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Full English/Irish, Vegetarian, Gluten-free, Buffet

Parking available at the hotel


Availability

Select dates to see this property's availability and prices

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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
9.3
Facilities
8.7
Cleanliness
9.2
Comfort
9.2
Value for money
7.9
Location
9.5
Free WiFi
8.3
Select topics to read reviews:

See what guests loved the most:

  • Shen
    Australia Australia
    Beautiful and clean, very good upkeep. Staff were extremely respectful, friendly and helpful. I was travelling with a toddler; difficult as it is but the staff at Sofitel made everything so easy for me. It was one of the smoothest transactions I...
  • Louise
    Australia Australia
    We celebrated our 40th Wedding Anniversary, as we spent our Wedding night there, our son gave us this night as a present gift. We had access to Club Lounge where we checked in, with ease. We then had a wonderful afternoon tea in Club Lounge. Our...
  • Nut
    Thailand Thailand
    The room is very clean, Good location, Nice staff and good service, Excellence lounge service

Hotel area info

Restaurants
1 Restaurant On Site

  • No35
    • Cuisine
      Australian • International • European
    • Open for
      Breakfast • Dinner
    • Ambience
      Modern
    • Dietary options
      Halal • Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of Sofitel Melbourne On Collins
Great facilities! Review score, 8.7

Most popular amenities
  • Parking on site
  • Free WiFi
  • Family rooms
  • 24-hour front desk
  • Non-smoking rooms
  • Fitness center
  • Restaurant
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Guest bathroom
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
View
  • View
Kitchen
  • Coffee machine
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
Activities
  • Temporary art galleries
Living Area
  • Sitting area
  • Desk
Media & Technology
  • iPod dock
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is available on site (reservation is not needed) and costs AUD 75 per day.
  • Valet parking
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Transportation
  • Public transit tickets
    Additional charge
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Heating
  • Soundproof
  • Car rental
  • Laptop safe
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Spa
  • Fitness
  • Massage
    Additional charge
  • Fitness center
Languages Spoken
  • Arabic
  • German
  • Greek
  • English
  • Spanish
  • French
  • Hindi
  • Croatian
  • Indonesian
  • Italian
  • Japanese
  • Korean
  • Dutch
  • Polish
  • Portuguese
  • Russian
  • Slovenian
  • Thai
  • Filipino
  • Ukrainian
  • Vietnamese
  • Chinese

House rules

Sofitel Melbourne On Collins takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of AUD 100 is required on arrival. That's about USD 66. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Extra bed upon request
AUD 80 per child, per night
Crib upon request
Free
4+ years
Extra bed upon request
AUD 80 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Visa UnionPay credit card Eftpos JCB Diners Club American Express Cash Sofitel Melbourne On Collins accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note, there is a 1.4% credit card surcharge when using a credit card.

Please note that this property requires a credit card pre-authorization upon check in to cover any incidental charges.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Sofitel Melbourne On Collins of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In the event of an early departure, the property will charge you the full amount for your stay.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

A damage deposit of AUD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Sofitel Melbourne On Collins

  • Sofitel Melbourne On Collins offers the following activities/services (charges may apply):

    • Fitness center
    • Massage
    • Temporary art galleries
    • Fitness

  • Check-in at Sofitel Melbourne On Collins is from 3:00 PM, and check-out is until 11:00 AM.

  • The prices at Sofitel Melbourne On Collins may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Sofitel Melbourne On Collins is 2,950 feet from the center of Melbourne. All distances are measured in straight lines. Actual travel distances may vary.

  • Sofitel Melbourne On Collins has 1 restaurant:

    • No35

  • Guests staying at Sofitel Melbourne On Collins can enjoy a highly-rated breakfast during their stay (guest review score: 8.2).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Vegetarian
    • Gluten-free
    • Buffet

  • Room options at Sofitel Melbourne On Collins include:

    • Triple
    • Suite