Featuring spectacular views of Melbourne CBD (Central Business District) and surrounding suburbs from the impressive rooftop pool and entertainment deck , Art Series - The Chen offers accommodations in Box Hill. The suites feature vibrant works of Chinese born, Australian Artist, Zhong Chen. Each has a TV and is fitted with a private bathroom equipped with a shower. Guests have access to free WiFi in all rooms as well as in some public spaces. You will find a 24-hour front desk at the property. Tram stops are located in front of the property. Secure parking is available for guests. Melbourne is 18 mi from The Chen, while Olinda is 24 mi away. The nearest airport is Melbourne Airport, 18 mi from The Chen. Experience unique and creative accommodations in Box Hill at The Art Series – The Chen. Decked out in premium artwork from contemporary Australian Artist, Zhong Chen, we encourage you to relax and indulge in our luxury accommodations. Our stylish rooms include walk-in showers, workstations, tea and coffee facilities, plush Art Series Bedding, and unique art designs by Zhong Chen himself. The Chen offers spectacular views across glittering Melbourne’s CBD from the impressive rooftop pool and entertainment deck – positioning ourselves as an artist’s haven. With many onsite restaurants (not Accor affiliated) you will be spoiled for choice between BBQ-K, Golden Lily Chinese, Katori Japanese or Zero Mode Café. You’ll also find a gym on the lower ground floor if you are looking to stay on top of your workout routines. With something to offer every traveler, we cannot wait to inspire you the next time you visit The Chen.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Art Series Hotels, Art Series
Hotel chain/brand
Art Series Hotels

Property highlights

Top Location: Highly rated by recent guests (8.7)

Parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
8.8
Facilities
8.3
Cleanliness
8.2
Comfort
8.4
Value for money
8.2
Location
8.7
Free Wifi
8.9
High score for Box Hill
Select topics to read reviews:

Guests who stayed here loved

  • Pubudu
    Australia Australia
    Good location and quiet room. big enough for a family and easy access.
  • Cj
    United States of America United States of America
    The close proximity to many things that I needed to tend to.
  • Leah
    Australia Australia
    convenient, clean, lots of restaurants to choose from. the bed is amazing. the pool area is gorgeous.
  • Phyo
    Australia Australia
    Very helpful staff and the hotel was clean and the mattress is better than most four or five stars hotel.
  • P
    Paul
    Australia Australia
    parking was easy to access, room was very comfortable and bed was very cosy
  • Sandra
    Australia Australia
    Facilities. The chen has kitchenette and spacious room
  • Beth
    Australia Australia
    One of the cleanest hotels I've stayed at in a long while!
  • Jason
    Italy Italy
    Adjoining rooms are becoming a must for our family, with two pre-teen girls and two pre-school boys. It was a comfortable room with large beds, and the location was perfect for what we needed. Easy access to a supermarket meant we could get little...
  • Robert
    Australia Australia
    The location is great as we could walk to Box Hill Plaza. Woolworths ,Coles, MacDonalds ,a variety of shops, train station and plenty of Asian food outlets are located in the main and the newer part of the Plaza . One could also eat at the...
  • Vicki
    Australia Australia
    Well appointed room with excellent facilities. Bed super comfortable!

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Parking free?

    Good afternoon, There are two options for parking, both will incur an additional fee. Self Parking: $9.00 per night, per vehicle. Valet Parking:..
    Answered on 6 January 2020
  • Hi. Do you have rooms with private balconies?

    Hello there, Thanks for your question! We do have rooms with balconies. These come under a specific room type of either a Studio Suite Balcony or a..
    Answered on 8 November 2019
  • hi, is the pool heated?

    Hi there, Yes, it is. The temperature remains 27-29 degree Celsius. Thank you.
    Answered on 22 April 2023
  • HI, do you currently have room service at the hotel?

    Hi Team, Unfortunately room service options are not available until further notice. Thank you and have a nice day. Regards The Chen Team
    Answered on 22 May 2020
  • What is the security deposit is required

    Hi, Thank you for your message. Now we only take and accept the $100 deposit from credit card and $200 cash bond is not accepted any more.
    Answered on 23 March 2024
  • Is room service all night?

    Hello, Our room service is provided through Deliveroo services so it is dependent on the opening hours of the restaurants available in the area for th..
    Answered on 30 March 2021
  • Still looking?

Hotel area info

Restaurants
2 Restaurants On Site

  • Zero Mode
    • Cuisine
      Australian
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea
    • Ambience
      Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • Golden Lilly
    • Cuisine
      Asian
    • Open for
      Lunch • Dinner

Amenities of Art Series - The Chen
Great facilities! Review score, 8.3

Most popular amenities
  • Outdoor swimming pool
  • Parking on site
  • Free Wifi
  • Non-smoking rooms
  • Fitness center
  • Facilities for disabled guests
  • 2 restaurants
  • Family rooms
Outdoors
  • Outdoor furniture
Food & Drink
  • Coffee house on site
  • Snack bar
Internet
Wifi is available in all areas and is free of charge.
Parking
Public parking is available on site (reservation is not needed) and costs AUD 16 per day.
  • Parking garage
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Shared lounge/TV area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Car rental
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Accessibility
  • Wheelchair accessible
Outdoor swimming pool
Free!
  • Open all year
  • Pool is on rooftop
  • Pool with view
  • Heated pool
  • Shallow end
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Fenced pool
Spa
  • Fitness
  • Beach chairs/Loungers
  • Fitness center
Languages Spoken
  • English

House rules
Art Series - The Chen takes special requests – add in the next step!

Check-in
From 2:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of AUD 100 is required on arrival. That's about £50. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 3 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
AUD 10 per child, per night
3+ years
Extra bed upon request
AUD 50 per person, per night

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercard Cash is not accepted

The fine print
Must-know information for guests at this property

Please note, there is a 1.4% credit card surcharge when using a credit card.

Please note that self parking is charged at $20 per day.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of AUD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Art Series - The Chen

  • Art Series - The Chen offers the following activities/services (charges may apply):

    • Fitness center
    • Fitness
    • Swimming pool

  • Art Series - The Chen has 2 restaurants:

    • Zero Mode
    • Golden Lilly

  • Art Series - The Chen is 0.8 miles from the center of Box Hill. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Art Series - The Chen include:

    • Double
    • Quad

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The prices at Art Series - The Chen may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Art Series - The Chen is from 2:00 PM, and check-out is until 11:00 AM.