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About this property

Reliable info:
Guests say the description and photos for this property are accurate.

Located in Bansko, at the foot of the Pirin Mountain, The Balkan Jewel Resort, Trademark Collection by Wyndham overlooks the Ian Woosnam golf course. It offers apartments, studios and chalets with comfortable seating areas and parquet floors. WiFi is available for free in all areas. Free private parking is provided on site. Located in Razlog Valley and surrounded by the Pirin, Rila and Rhodopes mountains, the accommodations units feature fully-equipped kitchens, flat-screen cable TV sets, a telephone and an iron. Slippers and bathrobes are available at extra charge, while a DVD player and a tea/coffee maker can be provided on request. Most of the apartments also have a fireplace or a balcony. Guests can make use of the book libraries offered at The Balkan Jewel Resort, Trademark Collection by Wyndham. The Balkan Jewel Resort, Trademark Collection by Wyndham has a lobby bar, a restaurant, a small and cozy relax zone, a fitness center, a a small indoor heated pool, an indoor hot tub and a seasonal outdoor swimming pool. It also offers playing areas for children, indoor and outdoor kids club, animation for kids and a games room. Car rental and ski equipment hire services are available at the property. Conference facilities for up to 250 guests are also at guests disposal. The hotel offers mountain bicycles at an extra charge and other activities such as horse riding, rafting, quad bikes and excursions. Free scheduled shuttle services to Bansko, the Gondola Ski Elevator, to Razlog and the Pirin Golf Club are offered.

Couples in particular like the location – they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Trademark
Hotel chain/brand
Trademark

Property highlights

    • Top Location: Highly rated by recent guests (8.4)

    • Breakfast Info

    • Vegetarian, Gluten-free, Buffet

    • Free Parking Available On Site

    • Loyal Customers

    • There are more repeat guests here than most other properties.


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Availability

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Accommodation Type
Number of guests
 
2 twin beds
2 twin beds
and
1 sofa bed
2 twin beds
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1 sofa bed
2 twin beds
and
1 sofa bed
3 twin beds
and
1 sofa bed
4 twin beds
and
1 sofa bed
4 twin beds
and
1 sofa bed
4 twin beds
and
1 sofa bed
3 full beds
and
1 sofa bed
2 twin beds
2 twin beds
2 twin beds
and
1 sofa bed
2 twin beds
and
1 sofa bed
2 twin beds
and
1 sofa bed
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Guests must meet one or more requirements to stay in this property: Proof of full Covid-19 vaccination, a recent valid negative coronavirus PCR test, or recent proof of coronavirus recovery.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Spasimir
    Bulgaria Bulgaria
    Clean pool. Very clean and spacious room, signs of wearout of the facilities. Food and its ingredients exceeded our expectations. Convenient kids garden in the middle of the yard.
  • Nina
    Bulgaria Bulgaria
    Spacious, clean studios, great location and stunning views. Fantastic outdoor pool and nice spa. Dedicated and kind manager and friendly staff. The food is wonderful, exellent chef. The hotel is pet friendly! I had a great stay.
  • Sebsebyg
    Bulgaria Bulgaria
    The Staff were lovely, the food was great, the spa was relaxing, over all i loved my stay at the balkan jewel
  • Irina
    Romania Romania
    The room was big, the location is in a quite place
  • Evgeniya
    Bulgaria Bulgaria
    Very good hotel, with small SPA and excellent food. There love PET, indeed! Very friendly staff, they did everything possible to make our stay pleasant. We had a really relaxing weekend!
  • Roberto
    Greece Greece
    Everything was nice and as shown in the photos. Amazing location for relaxation.
  • Nikolay100
    Bulgaria Bulgaria
    Good hotel with very spacious apartments. The breakfast was nice with a good variety of food. The SPA was good as well.
  • Цветомир
    Bulgaria Bulgaria
    Staff is very friendly. People with children will enjoy the nice playground and the hotel seems to be pet friendly as well. Spa is okay, though if there are a lot of guests it does get a bit cramped. Food quality was nice. Our room had a bigger...
  • Carlos
    Spain Spain
    The hotel and ski area facilities, the hotel staff particularly Polly who was so friendly and polite with us. Breakfast was absolutely brilliant and the attention and service were excellent. The hotel facilities and room were completely spotless...
  • Nesovic
    Serbia Serbia
    Everything was amazing, the apartment was spacious and clean, beautiful view of the mountains, spa was great and clean, the gym is equiped, breakfast is very good. The staff is friendly, they try to speak English for you and that is so kind....

Managed by Balkan Jewel Resort & Chalets

Company review score: 8.3Based on 4,242,632 reviews from 6914 properties
6914 managed properties

Property info

Set against the dramatic scenery of the Razlog Valley with it's three stunning mountain ranges, the Balkan Jewel Resort is a year-round destination. The newly extended restaurant with its panoramic windows offers a delicious selection of local and International cuisine. There is a beautiful aquarium with live corals and fish and a brand new indoor pool.

Neighborhood info

This idyllic property is ideally situated for access to Bansko, Bulgaria's largest ski resort and the exclusive Pirin Golf Course. For outdoor enthusiasts, the mountainous Razlog Valley is the ideal backdrop to walking, horse riding, biking and river rafting. Cultural attractions include the famous Rila Monastery, the ancient town of Blagoevgrad, the hot mineral baths at Bania and the spectacular Yagodinska Cave.

Languages Spoken

Bulgarian,Greek,English

Area info

Restaurants

1 Restaurant On Site
  • Restaurant #1
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner • Cocktail hour
    • Ambience
      Family-friendly • Traditional • Modern • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

House rules

The Balkan Jewel Resort, Trademark Collection by Wyndham takes special requests – add in the next step!
Check-in
From 2:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 9:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Cards accepted at this property
VisaMastercardMaestroUnionPay credit card Cash is not accepted
Quiet hours
Guests need be quiet between 10:00 PM and 8:00 AM.
Pets
Pets are allowed on request. Charges may apply.

The fine print

Must-know information for guests at this property

Please note:

- There is a NON-HEATED CONNECTION between the accommodations houses at the resort.

- Apartments with balcony, terrace or fireplace and disability-friendly apartments are available on request only and must be confirmed by the hotel.

Please note that additional fees apply for massages. Please contact the property directly for further information using the details found on the booking confirmation.

Please note that children up to 11.99 years of age included are granted discounts for breakfast and dinners.

Please be advised that only hotel guests are permitted on the premises and to use the hotel facilities.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Balkan Jewel Resort, Trademark Collection by Wyndham of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Quiet hours are between 22:00:00 and 08:00:00.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.

Guests must meet one or more requirements to stay in this property: Proof of full Covid-19 vaccination, a recent valid negative coronavirus PCR test, or recent proof of coronavirus recovery.

FAQs about The Balkan Jewel Resort, Trademark Collection by Wyndham