City view
Garden
Indoor swimming pool
Free WiFi
Bathtub
Air conditioning
24-hour front desk
Key card access
Daily housekeeping
Non-smoking rooms

Located in Ottawa, a 18-minute walk from 24 Sussex Drive, Holiday Inn Express & Suites - Ottawa Downtown East, an IHG Hotel provides accommodations with a fitness center, private parking, a garden and a shared lounge. Each room at the 3-star hotel has city views, and guests can enjoy access to a terrace and to an indoor pool. The property has an ATM and free WiFi throughout the property.

The units are equipped with air conditioning, a flat-screen TV with satellite channels, a fridge, a coffee machine, a shower, free toiletries and a desk. All guest rooms feature a private bathroom, a hairdryer and bed linen.

Breakfast is available every morning, and includes buffet, à la carte and continental options.

Speaking English, Spanish, French and Chinese at the reception, staff are ready to help around the clock.

Popular points of interest near the hotel include Rideau Locks, Rideau Hall and Peace Tower. The nearest airport is Ottawa Macdonald-Cartier International Airport, 8.7 miles from Holiday Inn Express & Suites - Ottawa Downtown East, an IHG Hotel.

This is our guests' favorite part of Ottawa, according to independent reviews.

Holiday Inn Express & Suites - Ottawa Downtown East, an IHG Hotel has been welcoming Booking.com guests since May 9, 2019
Hotel chain/brand:
Holiday Inn Express

Distance in property description is calculated using © OpenStreetMap

Property Highlights

This hotel is in the heart of Ottawa

Breakfast Info

Continental, Vegetarian, American, Buffet

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 king bed
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Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Is there a daily parking rate?
    Thank you for contacting us. The daily parking rate is $18.00 plus tax.
    Answered on 20 November 2019
  • Do you have a security deposit amount required upon arrival?
    Hello. Thank you for your interest in staying at Holiday Inn Express & Suites Downtown Ottawa East. There is a hold when checking in with a credit car..
    Answered on 27 December 2019
  • Is freeparking included? Is there a coffee maker, microwave in the room?
    Thank you for contacting us. The daily parking rate is $18.00 plus tax. All rooms have coffee maker and microwave.
    Answered on 20 November 2019
  • Hi - Can you please tell me how close you are to the University of Ottawa?
    Hello. Our hotel is located at 235 King Edward Street which is 15 minute walk.
    Answered on 13 February 2020
  • What time does the pool open? Check inn is at what time?
    Thank you for contacting us. The pool is open from 7:30 a.m. to 11:00 p.m. Check in is at 3:00 p.m. and check out is at 11:00 a.m. We have indoor park..
    Answered on 4 March 2020
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Hotel area info *
Amenities of Holiday Inn Express & Suites - Ottawa Downtown East, an IHG Hotel
Great facilities! Review score, 8.3
Most popular amenities
Indoor swimming pool
Private Parking
Free WiFi
Non-smoking rooms
Fitness center
24-hour front desk
Facilities for disabled guests
Tea/Coffee Maker in All Rooms
Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
View
  • City view
  • Landmark view
  • View
Outdoors
  • Picnic area
  • Sun deck
  • Terrace
  • Garden
Kitchen
  • Coffee machine
  • Dryer
  • Microwave
  • Refrigerator
Room Amenities
  • Fold-up bed
  • Clothes rack
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Fruit
  • Kid-friendly buffet
  • Kids' meals
  • Snack bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is not possible) and costs CAD 18 per day.
  • Parking garage
  • Accessible parking
Front Desk Services
  • Invoice provided
  • ATM on site
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Grocery deliveries
    Additional charge
  • Convenience store on site
  • Shared lounge/TV area
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Soundproof
  • Private entrance
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Fan
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
Accessibility
  • Visual aids (tactile signs)
  • Visual aids (Braille)
  • Bathroom emergency cord
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Indoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Saltwater pool
Spa
  • Fitness center
Languages Spoken
  • English
  • Spanish
  • French
  • Chinese
Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel

House rules

Holiday Inn Express & Suites - Ottawa Downtown East, an IHG Hotel takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of CAD 50 is required on arrival. That's about 37.55USD. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction

The minimum age for check-in is 21

Pets

Pets are not allowed.

Groups

When booking more than 6 rooms, different policies and additional supplements may apply.

Mastercard Visa Discover JCB Diners Club American Express Cash is not accepted Holiday Inn Express & Suites - Ottawa Downtown East, an IHG Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Fitness center is closed from Fri, Mar 05, 2021 until Tue, Jun 01, 2021

Swimming pool #1: Closed from Fri, Mar 05, 2021 until Tue, Jun 01, 2021

A damage deposit of CAD 50 is required on arrival. That's about 37.55USD. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

FAQs about Holiday Inn Express & Suites - Ottawa Downtown East, an IHG Hotel

  • The prices at Holiday Inn Express & Suites - Ottawa Downtown East, an IHG Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Holiday Inn Express & Suites - Ottawa Downtown East, an IHG Hotel include:

    • Double
    • Suite

  • Holiday Inn Express & Suites - Ottawa Downtown East, an IHG Hotel offers the following activities/services (charges may apply):

    • Fitness center
    • Swimming pool

  • Check-in at Holiday Inn Express & Suites - Ottawa Downtown East, an IHG Hotel is from 3:00 PM, and check-out is until 11:00 AM.

  • Guests staying at Holiday Inn Express & Suites - Ottawa Downtown East, an IHG Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 6.4).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • American
    • Buffet
    • À la carte

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Holiday Inn Express & Suites - Ottawa Downtown East, an IHG Hotel is 0.8 miles from the center of Ottawa.