About this property
This brand new renovated hotel in the center of Zermatt is just a 5-minute walk from Zermatt Train Station and across the road of the valley station of the Sunnegga Express. It offers free WiFi. All rooms at Hotel Mama feature an LCD TV and a private bathroom. The Matterhorn Express Cable Car and the Gornergrat Monte Rosa train can be reached easily by the electric bus. The stop is located directly in front of Hotel Mama.
Couples in particular like the location – they rated it 9.5 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- Free Wifi
- Family rooms
- Restaurant
- Non-smoking rooms
- Skiing
- Facilities for disabled guests
- Room service
- Bar
- Tea/Coffee Maker in All Rooms
- Breakfast
Guest reviews
Categories:
Select topics to read reviews:
Guests who stayed here loved
- Laila
United States“Lovely stay in Zermama! The hotel and the rooms are so chic. We loved the decor. The balcony was a huge plus, we loved sitting outside and listening to the river nearby. The location was perfect, less than 7 minute walk to the train station and...” - Leah
Romania“Clean, with a good view of the Matterhorn, very good amenities” - Jrmintlt United States“Thoughtful touches like tea and coffee in the room along with slippers. Breakfast staff was great. Roberto at the front desk was always happy to provide nearby restaurant suggestions, which always delivered. For dog lovers there is Ronny who is...”
- Colatruglio United States“The staff were wonderful and very helpful, the room was clean, and the location is perfect! My only complaint is that my room was on the first floor with a window that looked directly into another hotel as well as a train with no blinds. I asked...”
- Penglin United States“Newer and clean facility Very warm room for cooler mountain temperature Nice restaurant by the lobby”
- Fatemeh
Canada“I had a wonderful stay at this hotel! Everything was excellent — the design was beautiful and thoughtfully done, and the atmosphere was very welcoming. The staff were amazing, especially Margarita, who was incredibly kind and helpful. I truly...” - Angie United States“EVERYTHING- fantastic location, amenities, staff, breakfast! Can’t say enough about our stay here- perfection!”
- Guannan
China“Very close to the train station, very kind staff. The room is fantastic with a nice view of the Matter Horn.” 
Erin United States“The food at the hotel was the most quality food we had the entire trip. Sinner and breakfast were exceptional. Drinks were some of the best cocktails we have had.”- Adib Canada“The staff were amazing, especially Norberto and Margerida, very helpful, they helped us book the ski passes, the guide, the ski gear and everything for our stay. The location is prime, as it is a stone throw away from the ski lifts, and the gear...”
Hotel area info
Restaurants
- Zer Mama Bistro
- CuisineAmerican • Austrian • International • European
- Open forBreakfast • Brunch • Dinner • High tea • Cocktail hour
- AmbienceModern
- Dietary optionsVegan • Gluten-free • Dairy-free
House rules
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Cribs and extra beds aren't available at this property.
The fine print
Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.
Please note that when booking more than 3 rooms, different policies and additional supplements may apply.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Hotel ZERMAMA Zermatt of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property is located in a busy area so guests might experience some noise.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to the coronavirus (COVID-19), this property has reduced reception and service hours.
Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).
Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
